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Public Tickets

truecolorspublisher SliderClosed   Floona - Minimal Photography Theme   Updated November 5, 2023 at 2:40pm   2 Most recent comment from Neuron:Hi,We're so sorry for the late reply, We took a few days off. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you ... Manoj Bhagat Theme And Elementor Plugin Conflict IssueClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated November 5, 2023 at 2:40pm   2 Most recent comment from Neuron:Hi,We're so sorry for the late reply, We took a few days off. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > U ... Dani Coco InstallClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated October 31, 2023 at 9:18am   5 Most recent comment from Neuron:Hi Dani,Very glad to know, feel free to ask for anything you need.You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to ... Wade Mobile ResponsiveClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated October 31, 2023 at 9:18am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards MAXINEHARDCASTLE fatal errorClosed   Nikaia - Minimal & Creative WordPress Theme   Updated October 30, 2023 at 12:01pm   4 Most recent comment from Neuron:Hi,Please uninstall the plugin by going to Dashboard > Plugins > Neuron > Core. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add N ... leventna Import demo sitesClosed   Akko - Portfolio WordPress Theme   Updated October 30, 2023 at 8:31am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... pasi salminen social buttons and big space in portfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 27, 2023 at 8:31am   13 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Jacy Can't change the textClosed   Floona - Minimal Photography Theme   Updated October 27, 2023 at 7:35am   2 Most recent comment from Neuron:Hi Jacy,The text is the title of the portfolio item and the portfolio category, as that page is made via the Portfolio widget, which displays the portfolio items, so you can edit the portfolio titles ... stf24 Template errorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 27, 2023 at 7:33am   4 Most recent comment from Neuron:Hi Stefan,Okay, please let me know if you need help with anything.You can also take a look at the theme documentation, where you can find anything you'll need to know about using the Bifrost them ... Lizzie Demo Import not workingClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated October 27, 2023 at 6:13am   6 Most recent comment from Neuron:Hi Lizzie,Sorry for the late reply, I had to take yesterday off due to personal reasons.Can you please try to reset your site and tell me to re-import the demo data, as your host is preventing us from ... MAXINEHARDCASTLE License VerificationClosed   Nikaia - Minimal & Creative WordPress Theme   Updated October 27, 2023 at 5:24am   6 Most recent comment from Neuron:Hi,I saw that you didn't have the Neuron Builder plugin on your site, so I've just installed it by going to Appearance > Install Plugins, can you please try to activate the license now?- ht ... Nico Error when enabling redux pluginClosed   Proton - Minimal Portfolio Theme   Updated October 27, 2023 at 5:19am   5 Most recent comment from Neuron:Hi Nico,I am very glad to know that you managed to solve the issue.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes misscolin menu page "fullscreen home"Closed   Travelosophy — A New Point of View   Updated October 27, 2023 at 5:17am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards stf24 Changes on editing of portfolio not showing upClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 25, 2023 at 2:00pm   2 Most recent comment from Neuron:Hi Stefan, 1) Don't worry about it, I'll close the other ticket. 2) First, you need to make sure you've disabled Elementor's default fonts and colors, you can do it by going to Das ... stf24 Installation and activationClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 25, 2023 at 10:48am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ...