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Public Tickets

iris_braun demo import failedClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated December 18, 2023 at 1:22pm   6 Most recent comment from Neuron:Hi Iris,I've just reset your site and re-imported the demo data, can you please take a look at your site now?It was the PHP Max Input Vars that was not letting the demo be imported correctly, so ... Denis Mobile Menu doesn't work!Closed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated December 18, 2023 at 12:57pm   11 Most recent comment from Neuron:Hi Denis,We do really apologize for the late reply and we really understand the frustration you may have experienced with our lack of support, but somehow your ticket kept being marked as solved.We� ... Martin Čop InformationClosed   Kotona - Software and App Landing   Updated December 18, 2023 at 8:47am   8 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. We would really love to help you solve the issues, but we saw that you requested a refund, do you still want to use the them ... uguryazici87 Mobile view issueClosed   Hikone - Minimal Portfolio WordPress Theme   Updated December 15, 2023 at 9:50am   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Martin Čop InformationClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated December 14, 2023 at 9:17am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards ykmoh Unable to find the header "login or register" after import demo dataClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 13, 2023 at 1:36pm   6 Most recent comment from Neuron:Hi @ykmoh,Can you please check your administrator email for the error logs and attach the logs here, so we can take a look at the issue?Feel free to ask for anything you need.Kind Regards gianni_tendina licenceClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated December 13, 2023 at 9:47am   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards softwareartech PROBLEM WITH INSTALLATIONClosed   Minimo - Portfolio & Agency WordPress Themes   Updated December 12, 2023 at 7:16pm   19 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Denis Mobile Menu displays only half of itClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated December 12, 2023 at 11:24am   1 Most recent comment from Denis:The worst support ever!How much tickets I should open for you to fix your bugs? Roberto Neuron Builder don't install with the themeClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated December 11, 2023 at 11:04am   6 Most recent comment from Neuron:Hi,Please take a look at it, we've responded to it two hours ago: https://neuronthemes.ticksy.com//ticket/3539770/- https://prnt.sc/b4bDvoPYKwxDFeel free to ask for anything you need.Kind Regar ... Yilliy Bug in Footer navClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated December 11, 2023 at 9:22am   6 Most recent comment from Neuron:Hi Yilliy,I am very sorry for the late reply, we were not working on the weekend. Have you added anything on the child theme that may affect the menu widget, or maybe the footer, can you please let us ... Pantix ErrorsClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated December 8, 2023 at 10:07am   14 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... frhysm gallery blockClosed   Otello - Personal Wordpress Blog and Magazine   Updated December 8, 2023 at 9:43am   15 Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.Kind Regards John home pageClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated December 7, 2023 at 7:45pm   2 Most recent comment from Neuron:Hi John, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards stf24 Placeholder imageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 7, 2023 at 11:38am   5 Most recent comment from Neuron:Hi Stefan,Sorry for that, please check the following screenshots: - https://ibb.co/4fsMhnx- https://ibb.co/7pmHhj4Feel free to ask for anything you need.Kind Regards