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Public Tickets

Makaila URGENT: WP Admin not working due to Neuron PluginClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 10, 2024 at 10:23am   10 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ... VISUALIZATION-3D issue of iconsClosed   Tenton - Complex & Single WordPress Property Theme   Updated June 10, 2024 at 9:29am   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... Armin No graphicsClosed   Proton - Minimal Portfolio Theme   Updated June 7, 2024 at 6:33pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... lerone_b Neuron Library elements loaded but not insertableClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 7, 2024 at 3:42pm   28 Most recent comment from Neuron:Hi @jjhazoume,That's great, we're delighted to know that you found the solution and we want to thank you very much for sharing it here so others can get it to work.I suggest you take a look ... mirobarth06 Placeholder Image not there/not workingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 6, 2024 at 8:38am   50 Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.Kind Regards Gosia 1bae7a8e-98b9-4e45-95f6-bef068ec8795Closed   Manila - Portfolio WordPress Theme   Updated June 5, 2024 at 11:21am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... joanmariasala Theme activationClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 5, 2024 at 9:31am   9 Most recent comment from Neuron:Hi,Somehow your site was preventing me from installing it directly from the theme by going to Dashboard > Appearance > Install Plugins, so I had to install it manually.But, surely, we'll check t ... valazka ElementorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated June 5, 2024 at 8:11am   15 Most recent comment from Neuron:Hi @valazka,We've just responded to another ticket of yours about this issue, please take a look at it.Feel free to ask for anything you need.Kind Regards valazka PluginClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated June 5, 2024 at 8:10am   2 Most recent comment from Neuron:Hi,I've attached the latest version of the Neuron Core plugin, please install it by going to Dashboard > Plugins > Add New > Upload Plugin.- https://we.tl/t-ElwH9aJGmOFeel free to ask for anyt ... Makaila Issue with "qet a quote" pluginClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 5, 2024 at 8:07am   13 Most recent comment from Neuron:Hi Makaila, You don't have to worry about it, as we don't really update the theme, we only update the Neuron Builder plugin, and via the plugin, we make changes/updates to the theme, so the ... killdiscodesign install does not workClosed   Floona - Minimal Photography Theme   Updated June 5, 2024 at 8:01am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Cindy Erickson slider revolution activation keyClosed   Amartha - Modern Elementor WooCommerce Theme   Updated June 5, 2024 at 8:00am   12 Most recent comment from Neuron:Hi Cindy,Can you please share with us a screenshot of your refund request?Kind Regards j624 neuron templates not available on elementorClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 4, 2024 at 2:39pm   4 Most recent comment from Neuron:Hi,We’ve done huge research to see why this is happening, the only issue(solution) that we came to the conclusion was that your hosting somehow was preventing the requests to our server. We use Clou ... chullachart Can we change the portfolio name to work?Closed   Bifrost - Simple Portfolio WordPress Theme   Updated June 4, 2024 at 10:08am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards goudefroy Elementor Library | No TemplatesClosed   Merope - Photography WordPress Theme   Updated June 4, 2024 at 10:07am   6 Most recent comment from Neuron:Hi, If there’s anything to whitelist from your host, can you please check to whitelist the neuronthemes.com domain, we host the library here: https://neuronthemes.com/library/wp-json/neuron/v1/inf ...