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Public Tickets

parade-studio Settings for single postClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated October 25, 2023 at 10:23am   6 Most recent comment from Neuron:Hi, I've just added the image to the hero section by going to Appearance > Customize > Utility > Hero and changing the settings as in the attached screenshot. - https://prnt.sc/zQhieKW4PF2_ And I ... coreycrussell Fatal Error with Neuron BuilderClosed   Otello - Personal Wordpress Blog and Magazine   Updated October 25, 2023 at 9:08am   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes rafdigitalstudio Cant Upload Neuron BuilderClosed   Akko - Portfolio WordPress Theme   Updated October 23, 2023 at 5:32pm   6 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Annie Cathignol Demo import issuesClosed   Amartha - Modern Elementor WooCommerce Theme   Updated October 23, 2023 at 9:11am   7 Most recent comment from Neuron:Hi Annie,I am very sorry for the late reply, we were not working on the weekend.I saw that you weren't running the latest version of the Neuron Core plugin, so I've just updated it to the la ... Denis Mobile Menu dropdown problemsClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated October 23, 2023 at 7:07am   1 Most recent comment from Denis:Hello!I've made a private ticket more than a month ago, your support haven't solved the issue and just close the ticket!Maybe public ticket will help me with my broblem.I've got problem ... Bert Zum Vörde Sive Vörding issues portfolio settings masonryClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 20, 2023 at 5:32pm   7 Most recent comment from Neuron:Hi Bert,I've just led this to the dev team, and they'll be up with something as soon as possible. I'll let you know about anything.Feel free to ask for anything you need.Kind Regards Dariusz Error on neuron builder enableClosed   Hikone - Minimal Portfolio WordPress Theme   Updated October 20, 2023 at 5:29pm   3 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... Bert Zum Vörde Sive Vörding on mobile site container to bigClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 20, 2023 at 5:04pm   9 Most recent comment from Neuron:Hi Bert,I've just fixed the testimonial issue by adding the following code at Elementor's editor > Site Settings > Custom CSS. /* Carousel Visible */ .swiper-slide-visible, body:not(.element ... El-sabio Urgent Support Needed for Carousel Display Issue on "Okarina" DemoClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 19, 2023 at 5:58pm   2 Most recent comment from Neuron:Hi,I have just fixed the issue by adding the following code at Appearance > Customize > Additional CSS. /* Carousel Visible */ .swiper-slide-visible, body:not(.elementor-editor-active) .h-neuron-anima ... MaxGourmelen Missing componentsClosed   Merope - Photography WordPress Theme   Updated October 18, 2023 at 11:47am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... coreycrussell Post Page with SidebarClosed   Otello - Personal Wordpress Blog and Magazine   Updated October 17, 2023 at 2:24pm   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, Neuron ... aidaitsme Can't see videos full heightClosed   Akko - Portfolio WordPress Theme   Updated October 17, 2023 at 1:05pm   20 Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you needKind Regards,NeuronThemes Bert Zum Vörde Sive Vörding no color changes animated textClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 17, 2023 at 8:54am   7 Most recent comment from Neuron:Hi Bert,Please go to Elementor Site Settings > Typography and make sure that you haven't added any white color here for the headings. This can be caused by a plugin, can you please go and deacti ... Dani Coco Degregistering on one WP, so I can install it on anotherClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated October 17, 2023 at 8:40am   2 Most recent comment from Neuron:Hi Dani,I am very sorry for the late reply, we were not working on the weekend.You can just go to the first site, remove the license from the field click save changes, then go to the other site add th ... Bert Zum Vörde Sive Vörding setting picture size masonryClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 17, 2023 at 8:38am   2 Most recent comment from Neuron:Hi Bert,You can use the grid layout, and you can set the same height for all portfolio items.For more, please take a look at the following article.- https://docs.neuronthemes.com/article/280-portfolio ...