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Public Tickets

Michael Multisite use and licensingClosed   Hikone - Minimal Portfolio WordPress Theme   Updated May 7, 2024 at 5:01pm   2 Most recent comment from Neuron:Hi, I'm so sorry for the late reply,Can you please take a look at the following article about license usage?- https://docs.neuronthemes.com/article/346-how-many-sites-can-i-activate-my-license-o ... Anne-Sophie Susperregui Licence verificationClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated May 7, 2024 at 4:57pm   10 Most recent comment from Neuron:Hi,I was able to import the demo on your site by going to Dashboard > Neuron > Demo Importer, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regards Jayp07 Theme not working with php 8.1 or aboveClosed   Dendrite - Creative Portfolio Theme   Updated May 7, 2024 at 2:15pm   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... brewerlucy InstallationClosed   Mango - Portfolio for Creative   Updated May 7, 2024 at 8:36am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The video tutorials you've seen are not for the Mango theme, also the Neuron Builder plugin is not a core plugin for the ... webroom Logo Sticky MenuClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated May 6, 2024 at 12:51pm   10 Most recent comment from Neuron:Thanks a lot, really appreciate itFeel free to ask for anything you need.Kind regards Lizzie Neuron BuilderClosed   Hikone - Minimal Portfolio WordPress Theme   Updated May 3, 2024 at 3:43pm   11 Most recent comment from Neuron:Hi, I really do apologize for the late reply, somehow we've missed your ticket. I've just tried to import the demo data again, but somehow your server is preventing the Hikone demo from bein ... Mariana My share icons doesn't showClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated May 3, 2024 at 12:57pm   2 Most recent comment from Neuron:Hi Mariana,Please install the following plugin and let me know if that solves the issue.- https://wordpress.org/plugins/font-awesome/Feel free to ask for anything you need.Kind Regards bdfabien Neuron LibraryClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated May 3, 2024 at 12:01pm   6 Most recent comment from Neuron:Hi @BD,We've already responded to your ticket, please take a look at it and let us know, we'll try to solve your issue as soon as possible.Feel free to ask for anything you need.Kind Regards BD Neuron Builder 1.0.8.6 – 15/04/2024Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated May 3, 2024 at 11:53am   2 Most recent comment from Neuron:Hi @BD, Please take a look at the ticket that you're following of @lerone_b, we'll try to fix this as soon as possible as you both share the same issue. - https://neuronthemes.ticksy.com/ti ... dzdesign2 Import Single Product PagesClosed   Lilium - Modern WooCommerce Theme   Updated May 2, 2024 at 9:43am   18 Most recent comment from Neuron:Hi,I'm sorry for the late reply,All of the products singles of the Lilium demo are already imported on your site, please take a look at them.- https://velurian.com/?product=24-hour-lasting-matte ... Acalewia Error code in PHPClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated April 30, 2024 at 2:46pm   2 Most recent comment from Neuron:Hi, We've done a lot of research and tried to fix that issue, but it seems that the issue is not coming from our side, the issue has to do with the Additional Custom Breakpoints, so as soon as we ... sanctuaryskin Changing an imageClosed   Amina — Beauty and Skincare Shop   Updated April 30, 2024 at 2:39pm   2 Most recent comment from Neuron:Hi,You can change the image by going to edit the column > style tab > background > image.- https://prnt.sc/58xCyeTzjCkwFeel free to ask for anything you need.Kind Regards Ewa Problem with portfolio Masonry layout with row gaps on mobils devicesClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated April 30, 2024 at 9:34am   6 Most recent comment from Neuron:Hi Ewa,I am very sorry for the late reply, we were not working on the weekend. I've led the issue to the dev team and I'll let you know as soon as I get an update. I hope this can be sorted ... sparshcreativelinks Email Submission SettingsClosed   Tenton - Complex & Single WordPress Property Theme   Updated April 30, 2024 at 9:25am   2 Most recent comment from Neuron:Hi,Can you please take a look at the following article about the email configurations, you'll find there is anything you need.- https://docs.neuronthemes.com/search?collectionId=&query=emailFeel ... ekvidi-berlin Portfolio LinksClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated April 26, 2024 at 10:41am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ...