Hello, After installing the KAON theme and plugins, and import some model, I do not have access to the NEURON LIBRARY. I have ELEMENTOR PRO with an official license. And yet nothing appears in the Templates, Pages of the KAON theme. What should I do ? Thank you in advance. Good day
Hello,
After installing the KAON theme and plugins, and import some model, I do not have access to the NEURON LIBRARY. I have ELEMENTOR PRO with an official license. And yet nothing appears in the Templates, Pages of the KAON theme. What should I do ? Thank you in advance. Good day
Attached files: Capture d’écran 2024-03-13 à 17.09.28.png
Hi,
Please make sure that you're running the latest version of the Neuron Builder plugin (1.0.8.4).
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-builder.zip
- https://neuronthemes.com/changelog/
Feel free to ask for anything you need.
Kind Regards
The problem is solved.
Thank you and good day
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Hi bdfabien, Unfortunately the support team doesn't reply to me, I've been writing for days but they don't reply
I have the same problem, the library doesn't load, but if I deactivate the neurn plugin it loads correctly, can you tell me how you solved it?
Hi @BD,
We've already responded to your ticket, please take a look at it and let us know, we'll try to solve your issue as soon as possible.
Feel free to ask for anything you need.
Kind Regards