Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

abharms Custom font not workingClosed   Travelosophy — A New Point of View   Updated March 19, 2024 at 11:57am   12 Most recent comment from Neuron:Hi, If you still want to use the Literata font, I can check and fix your site. If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind ... elurbanstyle Uploaded the theme but it does not look like the demo.Closed   Otello - Personal Wordpress Blog and Magazine   Updated March 19, 2024 at 11:52am   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards AU76 Demo content is not displayed correctlyClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 18, 2024 at 10:28pm   18 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Annika Portfolio main page pictures blurry on big screenClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2024 at 3:19pm   6 Most recent comment from Neuron:Hi Annika,Please go to the Post Widget > Thumbnail Resizer, turn it on, and set it to "Full".- https://prnt.sc/JxJsGGQo2o-PFeel free to ask for anything you need.Kind Regards julieserron issues templateClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated March 13, 2024 at 2:10pm   12 Most recent comment from Neuron:Hi,Yes, I can reach your site, but now the wp-admin is not working, do you mind taking a look at it?- https://ibb.co/yPpfg9NYou can also create a user for me with the following email: info@neurontheme ... stf24 Failed to importClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 12, 2024 at 12:43pm   9 Most recent comment from Neuron:Hi Stefan,I can't reach your site, can you please take a look at it?- https://ibb.co/JvMgxv1Feel free to ask for anything you need.Kind Regards mklimi731 I can not cactivate my gigClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated March 11, 2024 at 3:34pm   4 Most recent comment from Neuron:Hi Marina,Can you please go to the Portfolio widget > Advanced Tab > Custom CSS, remove if there's any CSS added, and add the following one, it will add the height of 100vh to all the posts there ... Anon Original HeaderClosed   Floona - Minimal Photography Theme   Updated March 11, 2024 at 3:29pm   6 Most recent comment from Neuron:Hi,I've just added the menu and named it Floona Menu, you can take a look at it by going to Dashboard > Appearance > Menus.If you like our theme or the support, please leave us a rate of 5 stars ... budimir_knezevic Elementor doesn't workClosed   Torfa - Multi-Concept Agency Theme   Updated March 11, 2024 at 11:25am   7 Most recent comment from Neuron:Hi,I've just updated the Neuron Core plugin to the latest version (1.0.2), and the issue is gone, can you please take a look at your site now?If you like our theme or the support, please leave us ... Swaip changing title of the page breaks itClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 11, 2024 at 12:20am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Alright, take your time, we're here to assist you anytime.Feel free to ask for anything you need. Kind Regards Martin Croce Activate Neuron Builder PluginClosed   Merope - Photography WordPress Theme   Updated March 10, 2024 at 11:33pm   2 Most recent comment from Neuron:Hi Martin, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards Ludovic Delespierre Demo import problemClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 10, 2024 at 11:25pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... Anon Jump to part of the page when scrolling on mobileClosed   Floona - Minimal Photography Theme   Updated March 8, 2024 at 10:14am   2 Most recent comment from Neuron:Hi Anon, Can you please add the following CSS code at Elementor Site Settings > Custom CSS, it will fix the issue. @media (max-width: 1279px) { .l-neuron-grid__item { position: relative ... Swaip How do you edit the breadcumb on subpages so the 'home' link does not go to neuronthemes.com?Closed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 7, 2024 at 3:27pm   4 Most recent comment from Neuron:Hi Swaip,The breadcrumb is inside the Single (Portfolio) template, so please go to your portfolio item, hover at the Edit with Elementor button at the admin top bar, and then the Single (Portfolio) te ... DEEPAK Its having all broken linksClosed   Lilium - Modern WooCommerce Theme   Updated March 7, 2024 at 3:15pm   37 Most recent comment from Neuron:Hi Deepak,I've just fixed the issues by adding the following CSS at the Elementor's editor > Site Settings > Custom CSS, can you please take a look at your site now? /* Carousel Visible */.s ...