Public Tickets
jmrequiso
The theme does not load in ElementorClosed
Captura - Photography Portfolio WordPress Theme
Updated September 17, 2024 at 9:00am
11
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please take a look at your site now and let me know if everything's alright.Feel free to ask for anything you nee ...
CHARLORIN
Elementor update problem with KAON themeClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 16, 2024 at 9:12pm
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
renatolhp
Demo ImportClosed
Otivar - Portfolio Theme for Creatives
Updated September 16, 2024 at 9:08pm
9
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Asha Sterling
Wholesale pluginClosed
Amina — Beauty and Skincare Shop
Updated September 16, 2024 at 7:00pm
3
Most recent comment from Asha Sterling:see attached.
yulisoma
cambio de bifrost gratis a pago, como hacerlo bien?Closed
Bifrost - Simple Portfolio WordPress Theme
Updated September 16, 2024 at 3:12pm
3
Most recent comment from yulisoma:.
dncs1234
Side menu, demo reupload, popup conditionsClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated September 16, 2024 at 11:45am
13
Most recent comment from Neuron:Hi,
If you have already decided not to use the Archzilla theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
...
marcobiraghidesign
Blog Articles SpacingClosed
Proton - Minimal Portfolio Theme
Updated September 16, 2024 at 11:03am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anyt ...
laurentpeteuil1
Activation process - IssueClosed
Otello - Personal Wordpress Blog and Magazine
Updated September 15, 2024 at 2:47pm
15
Most recent comment from Neuron:Hi,Can you please install the following plugin, it will solve the issue.- https://wordpress.org/plugins/font-awesome/Feel free to ask for anything you need.Kind Regards
bemrobinson
Portfolio itemsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 15, 2024 at 1:59pm
2
Most recent comment from Neuron:Hi,
In the theme, there are three types of portfolios which you can select by going to Portfolio > Settings > Portfolio Item Settings > Type, so the types of portfolios are Side Portfolio, Vertical Po ...
marcobiraghidesign
Using the themeClosed
Proton - Minimal Portfolio Theme
Updated September 15, 2024 at 1:59pm
3
Most recent comment from Neuron:Hi,I'm so sorry for the late reply,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
webrider
revolution sliderClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated September 15, 2024 at 1:57pm
3
Most recent comment from Neuron:We've already responded to your ticket.
jmrequiso
WP 6.6.X is not supportedClosed
Captura - Photography Portfolio WordPress Theme
Updated September 15, 2024 at 11:06am
2
Most recent comment from Neuron:Hi,The Captura theme is fully compatible with WordPress 6.6, you can freely update it, just make sure that you're using the latest version of the Neuron Builder plugin (1.0.9.1).
I've attach ...
dennonc1
Portfolio Edits Not showing on Front EndClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 15, 2024 at 11:02am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
johan294
Kotona theme broken without any changes & hidden title visibleClosed
Kotona - Software and App Landing
Updated September 15, 2024 at 11:00am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
jmrequiso
Demo Import does not push throughClosed
Captura - Photography Portfolio WordPress Theme
Updated September 15, 2024 at 10:58am
11
Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.I've just fixed the demo importer, can you please take a look at your site now?Feel free to ask for anythi ...