Public Tickets
Cesar
ResponsiveClosed
AOi - Software & Technology Theme
Updated March 6, 2024 at 8:37pm
5
Most recent comment from Neuron:Hi,
I'm so sorry for missing this tickets of yours,
I've just improved the responsiveness of your site by adding the following CSS to the Elementor Site Settings and by doing some modificati ...
mkkdesign89
There is an error on the portfolio page and its most probably related to the theme. I cannot edit the portfolio pageClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated March 6, 2024 at 10:41am
2
Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to solve the issue?- https://elementor.com/help/the-content-area-was-not-found-error/Feel free to ask for anything you need.Kind Regards
vishalagrawalla
Setup IssueClosed
Amina — Beauty and Skincare Shop
Updated March 4, 2024 at 10:48am
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-b ...
duketimetribe
no access to Neuron Builder, ElementorClosed
Otello - Personal Wordpress Blog and Magazine
Updated March 4, 2024 at 10:47am
2
Most recent comment from Neuron:Hi,After you install the theme, you need to install its required plugins which are Neuron Builder and Elementor plugins, you can find them by going to Dashboard > Appearance > Install Plugins.After yo ...
Henaff
License Verfication through EnvatoClosed
Akko - Portfolio WordPress Theme
Updated March 4, 2024 at 9:59am
4
Most recent comment from Neuron:Hi Henaff,The Neuron Core is a core plugin for the Bifrost theme and not the Akko theme, you shouldn't install it.You need to install the Neuron Builder plugin which is a core plugin for the Akko ...
M. Ali
Need Latest Version of Neuron BuilderClosed
Lilium - Modern WooCommerce Theme
Updated February 29, 2024 at 3:35pm
7
Most recent comment from Neuron:Hi M. Ali,I can't reach your site, it just keeps loading, can you please take a look at it?- https://ibb.co/2ZRxxPmFeel free to ask for anything you need.Kind Regards
stf24
Error on demo importClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 29, 2024 at 10:28am
5
Most recent comment from Neuron:Hi Stefan,Very glad to know, feel free to ask for anything you need.If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
Neu ...
Swaip
Download failed. cURL error 60: SSL certificate problem: self signed certificate when installing Neuron BuilderClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated February 28, 2024 at 11:45am
3
Most recent comment from Neuron:Hi Swaip,We're sorry that you had to do all that work yourself, but also very glad to know that you found a solution.You can take a look at the Documentation of the theme, and also at the Vide ...
agencechimere
No Neuron menuClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated February 27, 2024 at 10:20am
5
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
Luciano
revolution import slider module zip homeClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated February 26, 2024 at 3:23pm
2
Most recent comment from Neuron:Hi Luciano,You can download the Archzilla Slider Revolution templates from the link below.- https://we.tl/t-3Q9KsMDDNmThere you can find a folder that holds two Slider Revolution templates, please imp ...
chelodesign
InstaaltionClosed
Tenton - Complex & Single WordPress Property Theme
Updated February 26, 2024 at 3:11pm
2
Most recent comment from Neuron:Hi Chelo,You need to install the Elementor plugin also, so please install it by going to Dashboard > Appearance > Install Plugins, or by going to Dashboard > Plugin > Add New and searching for Element ...
Annika
Theme installation faileClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 26, 2024 at 11:54am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
kankorde
Error during installationClosed
Amina — Beauty and Skincare Shop
Updated February 26, 2024 at 10:01am
16
Most recent comment from Neuron:Hi,
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the php.ini fi ...
merima
i cant download the demoClosed
Merope - Photography WordPress Theme
Updated February 21, 2024 at 10:39pm
4
Most recent comment from Neuron:Hi,
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the php.ini fi ...
Nacke90
Images not showing on mobileClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 21, 2024 at 9:01pm
11
Most recent comment from Neuron:Thanks a lot, really appreciate itFeel free to ask for anything you need.Kind Regards