Public Tickets
Guillaume
Undefined array keyClosed
Konference - Conference & Events Wordpress Theme
Updated October 7, 2024 at 11:07pm
6
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
To fix the issue can you please go to go to the pages that are throwing these warnings, open the page on Elementor's ed ...
jmrequiso
Manual Selection of portfolio doesn't workClosed
Captura - Photography Portfolio WordPress Theme
Updated October 7, 2024 at 4:14pm
7
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I can't reach your site, can you please take a look at it?
https://prnt.sc/KD_v8v2XJSqL
Feel free to ask for anything y ...
jastki
Mansonry GalleryClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 7, 2024 at 9:51am
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
Mulbah Media
How To Make Mouse NormalClosed
AOi - Software & Technology Theme
Updated October 7, 2024 at 9:49am
4
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just removed the cursor just by removing the code in the attached screenshot from the following path: aoi/inc/func ...
andrek33
Demo Import not workingClosed
Conlectio – A Creative Mimimal Portfolio & Agency Theme
Updated October 5, 2024 at 10:21pm
7
Most recent comment from Neuron:Hi @ikguap,
Can you please create a new ticket so we can help you with the issue you're experiencing, you can also reach us via email at [email protected]
Feel free to ask for anything you ne ...
acewebservices
Website Errors and IssuesClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 4, 2024 at 1:36pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
jmrequiso
I cannot find Work > Single Type pagesClosed
Captura - Photography Portfolio WordPress Theme
Updated October 4, 2024 at 1:18pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Mark Schleimer
Theme Issue due to Elementor UpdatesClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 4, 2024 at 9:50am
11
Most recent comment from Neuron:Hi Mark,
I've led this issue to the dev team and will be back to you as soon as I get an update.
Feel free to ask for anything you need.
Kind Regards
jastki
after theme installation error massage appearedClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 3, 2024 at 2:10pm
13
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
ainglan
Refund templateClosed
Captura - Photography Portfolio WordPress Theme
Updated October 3, 2024 at 1:20pm
4
Most recent comment from Neuron:I'll ask the team to accept it.
Kind Regards
Carondimoniolo
Demo siteClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 2, 2024 at 9:41am
3
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
Tobias Wolter
No Elementor Display ConditionsClosed
Merope - Photography WordPress Theme
Updated October 1, 2024 at 9:23am
3
Most recent comment from Neuron:Hi Tobias,
I've just fixed the issue, please take a look at your site.
You can also take a look at the following article on how to use the display conditions.
https://docs.neuronthemes.com/articl ...
duponchelsarah
neuron coreClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 1, 2024 at 8:14am
11
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
duponchelsarah
problème d'importation site demoClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated September 30, 2024 at 4:07pm
6
Most recent comment from Neuron:Feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
Pascal Tomasina
problem with the menu of the theme PonteClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated September 30, 2024 at 10:42am
9
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
That happens because you've added some motion effects to the header template for transparency and blurness, so please g ...