Public Tickets
taggart2
Not GettingA Response On TicketClosed
Captura - Photography Portfolio WordPress Theme
Updated November 21, 2024 at 4:05am
3
Most recent comment from taggart2:Responded, but did not actually answer any of the questions or provide any new information! Please help!
wubbiestudio
elementor is not loadingClosed
Tenton - Complex & Single WordPress Property Theme
Updated November 20, 2024 at 9:36pm
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
suzanka
Remove some sections on single product pageClosed
Bifrost - Simple Portfolio WordPress Theme
Updated November 20, 2024 at 11:05am
2
Most recent comment from Neuron:Hi,
You can remove them by adding the following CSS at Appearance > Customize > Additional CSS.
.woocommerce .o-product .m-product-summary .product_meta {
display: none;}
Feel free to ask for anyt ...
Eva
How to show search iconClosed
Bifrost - Simple Portfolio WordPress Theme
Updated November 20, 2024 at 10:43am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Nicolas
How changing portfolio slug?Closed
Ponte - Interior Design & Furniture WordPress Theme
Updated November 19, 2024 at 9:24pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
elizabeth355
fonts - different heading stylesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated November 19, 2024 at 9:09am
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Please check the following article on how to set the Elementor Styles, you can set different heading styles.
https://element ...
armando martinez
SUPPORT WOCCOMERCE PROBLEMSClosed
Lilium - Modern WooCommerce Theme
Updated November 19, 2024 at 8:24am
5
Most recent comment from Neuron:Hi,
If you have already decided not to use the theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free t ...
pierrebyr
Theme License Activation Issue - Token Not WorkingClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated November 18, 2024 at 3:47pm
7
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronTh ...
iborisbelov
The page is not displaying correctly, styles are not loadedClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated November 17, 2024 at 1:17pm
6
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...
Discosuperstar
Problem with FontsClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated November 16, 2024 at 10:32am
3
Most recent comment from Neuron:Sorry for missing your ticket, and I'm so glad to know you found a solution.
Feel free to ask for anything you need.
Kind Regards
taggart2
Demo Not ImportingClosed
Captura - Photography Portfolio WordPress Theme
Updated November 15, 2024 at 10:55pm
2
Most recent comment from Neuron:We've just fixed the issue and responded to your ticket, please check it.
Kind Regards
Metin
Broken Theme (Wordpress)Closed
Centaurus - Creative Multipurpose WordPress Theme
Updated November 16, 2024 at 9:38am
8
Most recent comment from Metin:I do not want the top image of sunset with the birds in flight (see attached) on my HOME PAGE... how do I fix this? (Centarurus Theme)
Dotan Bahat
How do I place my own images in Portfolio items pages?Closed
Bifrost - Simple Portfolio WordPress Theme
Updated November 14, 2024 at 9:10pm
2
Most recent comment from Neuron:Hi,
The images that are displayed on the portfolio element are portfolio items, they are linked through categories to the portfolio element. The images that are displayed for the portfolio item are pl ...
Niima
reinstall demoClosed
Otello - Personal Wordpress Blog and Magazine
Updated November 14, 2024 at 3:02pm
12
Most recent comment from Neuron:Hi,
Sorry for the late reply, somehow your ticket was marked as solved,
The wp-admin is no longer working, do you mind taking a look at it?
Feel free to ask for anything you need.
Kind Regards
mohannadalnufaie
erorr installation themClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated November 14, 2024 at 2:49pm
4
Most recent comment from Neuron:Very glad to know,
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and ...