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Public Tickets

Nico Error when enabling redux pluginClosed   Proton - Minimal Portfolio Theme   Updated October 27, 2023 at 5:19am   5 Most recent comment from Neuron:Hi Nico,I am very glad to know that you managed to solve the issue.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes misscolin menu page "fullscreen home"Closed   Travelosophy — A New Point of View   Updated October 27, 2023 at 5:17am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards stf24 Changes on editing of portfolio not showing upClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 25, 2023 at 2:00pm   2 Most recent comment from Neuron:Hi Stefan, 1) Don't worry about it, I'll close the other ticket. 2) First, you need to make sure you've disabled Elementor's default fonts and colors, you can do it by going to Das ... stf24 Installation and activationClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 25, 2023 at 10:48am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... parade-studio Settings for single postClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated October 25, 2023 at 10:23am   6 Most recent comment from Neuron:Hi, I've just added the image to the hero section by going to Appearance > Customize > Utility > Hero and changing the settings as in the attached screenshot. - https://prnt.sc/zQhieKW4PF2_ And I ... coreycrussell Fatal Error with Neuron BuilderClosed   Otello - Personal Wordpress Blog and Magazine   Updated October 25, 2023 at 9:08am   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes rafdigitalstudio Cant Upload Neuron BuilderClosed   Akko - Portfolio WordPress Theme   Updated October 23, 2023 at 5:32pm   6 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Annie Cathignol Demo import issuesClosed   Amartha - Modern Elementor WooCommerce Theme   Updated October 23, 2023 at 9:11am   7 Most recent comment from Neuron:Hi Annie,I am very sorry for the late reply, we were not working on the weekend.I saw that you weren't running the latest version of the Neuron Core plugin, so I've just updated it to the la ... Denis Mobile Menu dropdown problemsClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated October 23, 2023 at 7:07am   1 Most recent comment from Denis:Hello!I've made a private ticket more than a month ago, your support haven't solved the issue and just close the ticket!Maybe public ticket will help me with my broblem.I've got problem ... Bert Zum Vörde Sive Vörding issues portfolio settings masonryClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 20, 2023 at 5:32pm   7 Most recent comment from Neuron:Hi Bert,I've just led this to the dev team, and they'll be up with something as soon as possible. I'll let you know about anything.Feel free to ask for anything you need.Kind Regards Dariusz Error on neuron builder enableClosed   Hikone - Minimal Portfolio WordPress Theme   Updated October 20, 2023 at 5:29pm   3 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... Bert Zum Vörde Sive Vörding on mobile site container to bigClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 20, 2023 at 5:04pm   9 Most recent comment from Neuron:Hi Bert,I've just fixed the testimonial issue by adding the following code at Elementor's editor > Site Settings > Custom CSS. /* Carousel Visible */ .swiper-slide-visible, body:not(.element ... El-sabio Urgent Support Needed for Carousel Display Issue on "Okarina" DemoClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 19, 2023 at 5:58pm   2 Most recent comment from Neuron:Hi,I have just fixed the issue by adding the following code at Appearance > Customize > Additional CSS. /* Carousel Visible */ .swiper-slide-visible, body:not(.elementor-editor-active) .h-neuron-anima ... MaxGourmelen Missing componentsClosed   Merope - Photography WordPress Theme   Updated October 18, 2023 at 11:47am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... coreycrussell Post Page with SidebarClosed   Otello - Personal Wordpress Blog and Magazine   Updated October 17, 2023 at 2:24pm   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, Neuron ...