Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

akb14 Unanswered Tickets/Width of PageClosed   Otello - Personal Wordpress Blog and Magazine   Updated June 18, 2024 at 7:54am   3 Most recent comment from Neuron:Hi,I'm so sorry for the late reply, we had some holidays.We've just responded to your tickets, please take a look at them.Feel free to ask for anything you need.Kind Regards StoryZetu Pagination not workingClosed   Captura - Photography Portfolio WordPress Theme   Updated June 18, 2024 at 7:25am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... audio_slave9 Elementor editor not loading/ not able to edit on saved templatesClosed   Torfa - Multi-Concept Agency Theme   Updated June 17, 2024 at 12:46pm   19 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.First of all, I'm glad to know that you've managed to find the solution, and I'm also really sorry about your e ... Makaila Product colour variant photos not showingClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 14, 2024 at 9:00pm   8 Most recent comment from Neuron:Hi,Please check the attached video, we can't use the Neuron's widgets as the license is not activated. Can you please take a look at the following video tutorial on how to activate the Licen ... ricc can't modify single page projectClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated June 14, 2024 at 12:58pm   9 Most recent comment from Neuron:Hi,I've just fixed the portfolio item, now you can edit it.- https://www.abitareviaemilia.it/new/portfolio/the-gleaners/As for the footer,  you can change it by going to Dashboard > Appearance ... Wahidah Bakar WooCommerce pluginClosed   Otello - Personal Wordpress Blog and Magazine   Updated June 14, 2024 at 8:46am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... artatanxiousleopard How to change link coloursClosed   Proton - Minimal Portfolio Theme   Updated June 13, 2024 at 11:33am   5 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Also, please sent me the new colors that you want to add, so I can set them for you. Feel free to ... Luciano Page Settings > Redirect URLClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated June 11, 2024 at 9:05am   6 Most recent comment from Neuron:Hi Ludovic,We've already helped you in a private ticket about this issue, please take a look at it.Feel free to ask for anything you need.Kind Regards Makaila URGENT: WP Admin not working due to Neuron PluginClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 10, 2024 at 10:23am   10 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ... VISUALIZATION-3D issue of iconsClosed   Tenton - Complex & Single WordPress Property Theme   Updated June 10, 2024 at 9:29am   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... Armin No graphicsClosed   Proton - Minimal Portfolio Theme   Updated June 7, 2024 at 6:33pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... lerone_b Neuron Library elements loaded but not insertableClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 7, 2024 at 3:42pm   28 Most recent comment from Neuron:Hi @jjhazoume,That's great, we're delighted to know that you found the solution and we want to thank you very much for sharing it here so others can get it to work.I suggest you take a look ... mirobarth06 Placeholder Image not there/not workingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 6, 2024 at 8:38am   50 Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.Kind Regards Gosia 1bae7a8e-98b9-4e45-95f6-bef068ec8795Closed   Manila - Portfolio WordPress Theme   Updated June 5, 2024 at 11:21am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... joanmariasala Theme activationClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 5, 2024 at 9:31am   9 Most recent comment from Neuron:Hi,Somehow your site was preventing me from installing it directly from the theme by going to Dashboard > Appearance > Install Plugins, so I had to install it manually.But, surely, we'll check t ...