Public Tickets
AU76
Demo content is not displayed correctlyClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 18, 2024 at 10:28pm
18
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
Annika
Portfolio main page pictures blurry on big screenClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 14, 2024 at 3:19pm
6
Most recent comment from Neuron:Hi Annika,Please go to the Post Widget > Thumbnail Resizer, turn it on, and set it to "Full".- https://prnt.sc/JxJsGGQo2o-PFeel free to ask for anything you need.Kind Regards
julieserron
issues templateClosed
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated March 13, 2024 at 2:10pm
12
Most recent comment from Neuron:Hi,Yes, I can reach your site, but now the wp-admin is not working, do you mind taking a look at it?- https://ibb.co/yPpfg9NYou can also create a user for me with the following email: info@neurontheme ...
stf24
Failed to importClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 12, 2024 at 12:43pm
9
Most recent comment from Neuron:Hi Stefan,I can't reach your site, can you please take a look at it?- https://ibb.co/JvMgxv1Feel free to ask for anything you need.Kind Regards
mklimi731
I can not cactivate my gigClosed
Conlectio – A Creative Mimimal Portfolio & Agency Theme
Updated March 11, 2024 at 3:34pm
4
Most recent comment from Neuron:Hi Marina,Can you please go to the Portfolio widget > Advanced Tab > Custom CSS, remove if there's any CSS added, and add the following one, it will add the height of 100vh to all the posts there ...
Anon
Original HeaderClosed
Floona - Minimal Photography Theme
Updated March 11, 2024 at 3:29pm
6
Most recent comment from Neuron:Hi,I've just added the menu and named it Floona Menu, you can take a look at it by going to Dashboard > Appearance > Menus.If you like our theme or the support, please leave us a rate of 5 stars ...
budimir_knezevic
Elementor doesn't workClosed
Torfa - Multi-Concept Agency Theme
Updated March 11, 2024 at 11:25am
7
Most recent comment from Neuron:Hi,I've just updated the Neuron Core plugin to the latest version (1.0.2), and the issue is gone, can you please take a look at your site now?If you like our theme or the support, please leave us ...
Swaip
changing title of the page breaks itClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated March 11, 2024 at 12:20am
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Alright, take your time, we're here to assist you anytime.Feel free to ask for anything you need.
Kind Regards
Martin Croce
Activate Neuron Builder PluginClosed
Merope - Photography WordPress Theme
Updated March 10, 2024 at 11:33pm
2
Most recent comment from Neuron:Hi Martin,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Ludovic Delespierre
Demo import problemClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated March 10, 2024 at 11:25pm
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anyt ...
Anon
Jump to part of the page when scrolling on mobileClosed
Floona - Minimal Photography Theme
Updated March 8, 2024 at 10:14am
2
Most recent comment from Neuron:Hi Anon,
Can you please add the following CSS code at Elementor Site Settings > Custom CSS, it will fix the issue.
@media (max-width: 1279px) {
.l-neuron-grid__item {
position: relative ...
Swaip
How do you edit the breadcumb on subpages so the 'home' link does not go to neuronthemes.com?Closed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated March 7, 2024 at 3:27pm
4
Most recent comment from Neuron:Hi Swaip,The breadcrumb is inside the Single (Portfolio) template, so please go to your portfolio item, hover at the Edit with Elementor button at the admin top bar, and then the Single (Portfolio) te ...
DEEPAK
Its having all broken linksClosed
Lilium - Modern WooCommerce Theme
Updated March 7, 2024 at 3:15pm
37
Most recent comment from Neuron:Hi Deepak,I've just fixed the issues by adding the following CSS at the Elementor's editor > Site Settings > Custom CSS, can you please take a look at your site now?
/* Carousel Visible */.s ...
boxbrandingmarketing
wordpress menuClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated March 7, 2024 at 3:05pm
12
Most recent comment from Neuron:Hi,That's strange, as all of the files should be loaded with HTTPS in our Archzilla theme, but glad to know you found a solution.Anyways, thanks for the feedback, I'll surely let the dev tea ...
Anette Karlsen
Elementor default styles conflicting with themeClosed
Captura - Photography Portfolio WordPress Theme
Updated March 7, 2024 at 2:00pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards