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Public Tickets

rociodoleo Loading DemoClosed   Minimo - Portfolio & Agency WordPress Themes   Updated November 26, 2024 at 10:34am   17 Most recent comment from Neuron:Yes, we really appreciate the feedback, we haven't planned to add it yet, but in the future, we'll consider it. I mentioned the 4star rate as it is impacting the average rate of the theme, o ... Dotan Bahat Black line appearing on hover - gallery imagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 26, 2024 at 10:32am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... alinatatar For the submission formsClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated November 25, 2024 at 2:32pm   9 Most recent comment from Neuron:Hi, With the wp-admin, I meant the login credentials (username and password). You can also create a user for me with our email: [email protected] Feel free to ask for anything you need. Kind Regar ... arabyatahmad Demo ImportClosed   Ginea - Modern WooCommerce Theme   Updated November 23, 2024 at 6:08pm   11 Most recent comment from Neuron:Hi, I've just set the coming soon mode by going to Elementor > Tools > Maintenance Mode > Choose Mode choosing the coming soon mode and selecting the template. https://prnt.sc/5q3mTosbqY5Y Feel f ... Cioka Demo importer stuck on loadingClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 22, 2024 at 10:42pm   8 Most recent comment from Neuron:Hi @rociodoleo, We've just responded to your ticket, please check it. Feel free to ask for anything you need. Kind Regards d_falt Activate NeuronClosed   Gega - Illustration & Artist Portfolio Theme   Updated November 22, 2024 at 9:29pm   16 Most recent comment from Neuron:Hi, That happened because you had both Neuron Builder and Envato Market plugin activated, and the license was not added at the Envato settings. When both plugins are activated the Envato plugin gets t ... getpublic Burger Menu MobileClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 22, 2024 at 12:57pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... chatongurgur966mm footer is out of alignmentClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 22, 2024 at 4:02am   5 Most recent comment from chatongurgur966mm:The settings have been updated.Please be advised that you should now be able to access the site. Laura van der Reijden Can't see or use theme's blocksClosed   Gega - Illustration & Artist Portfolio Theme   Updated November 21, 2024 at 10:24pm   18 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. https://neuronthemes.com/api/plugins/neuron-build ... duponchelsarah portafolio settingsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 21, 2024 at 10:15pm   2 Most recent comment from Neuron:Hi, In the theme, there are three types of portfolios which you can select by going to Portfolio > Settings > Portfolio Item Settings > Type, so the types of portfolios are Side Portfolio, Vertical Po ... Dino Not able to see demos with the intalled akko themeClosed   Akko - Portfolio WordPress Theme   Updated November 21, 2024 at 10:14pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. At the demo importer, you'll see only the Main Demo, that's because all of the Akko de ... taggart2 Not GettingA Response On TicketClosed   Captura - Photography Portfolio WordPress Theme   Updated November 21, 2024 at 4:05am   3 Most recent comment from taggart2:Responded, but did not actually answer any of the questions or provide any new information!  Please help! wubbiestudio elementor is not loadingClosed   Tenton - Complex & Single WordPress Property Theme   Updated November 20, 2024 at 9:36pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards suzanka Remove some sections on single product pageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 20, 2024 at 11:05am   2 Most recent comment from Neuron:Hi, You can remove them by adding the following CSS at Appearance > Customize > Additional CSS. .woocommerce .o-product .m-product-summary .product_meta { display: none;} Feel free to ask for anyt ... Eva How to show search iconClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 20, 2024 at 10:43am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards