Public Tickets
rociodoleo
Loading DemoClosed
Minimo - Portfolio & Agency WordPress Themes
Updated November 26, 2024 at 10:34am
17
Most recent comment from Neuron:Yes, we really appreciate the feedback, we haven't planned to add it yet, but in the future, we'll consider it.
I mentioned the 4star rate as it is impacting the average rate of the theme, o ...
Dotan Bahat
Black line appearing on hover - gallery imagesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated November 26, 2024 at 10:32am
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
alinatatar
For the submission formsClosed
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated November 25, 2024 at 2:32pm
9
Most recent comment from Neuron:Hi,
With the wp-admin, I meant the login credentials (username and password).
You can also create a user for me with our email: [email protected]
Feel free to ask for anything you need.
Kind Regar ...
arabyatahmad
Demo ImportClosed
Ginea - Modern WooCommerce Theme
Updated November 23, 2024 at 6:08pm
11
Most recent comment from Neuron:Hi,
I've just set the coming soon mode by going to Elementor > Tools > Maintenance Mode > Choose Mode choosing the coming soon mode and selecting the template.
https://prnt.sc/5q3mTosbqY5Y
Feel f ...
Cioka
Demo importer stuck on loadingClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated November 22, 2024 at 10:42pm
8
Most recent comment from Neuron:Hi @rociodoleo,
We've just responded to your ticket, please check it.
Feel free to ask for anything you need.
Kind Regards
d_falt
Activate NeuronClosed
Gega - Illustration & Artist Portfolio Theme
Updated November 22, 2024 at 9:29pm
16
Most recent comment from Neuron:Hi,
That happened because you had both Neuron Builder and Envato Market plugin activated, and the license was not added at the Envato settings.
When both plugins are activated the Envato plugin gets t ...
getpublic
Burger Menu MobileClosed
Bifrost - Simple Portfolio WordPress Theme
Updated November 22, 2024 at 12:57pm
11
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
chatongurgur966mm
footer is out of alignmentClosed
Bifrost - Simple Portfolio WordPress Theme
Updated November 22, 2024 at 4:02am
5
Most recent comment from chatongurgur966mm:The settings have been updated.Please be advised that you should now be able to access the site.
Laura van der Reijden
Can't see or use theme's blocksClosed
Gega - Illustration & Artist Portfolio Theme
Updated November 21, 2024 at 10:24pm
18
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
https://neuronthemes.com/api/plugins/neuron-build ...
duponchelsarah
portafolio settingsClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated November 21, 2024 at 10:15pm
2
Most recent comment from Neuron:Hi,
In the theme, there are three types of portfolios which you can select by going to Portfolio > Settings > Portfolio Item Settings > Type, so the types of portfolios are Side Portfolio, Vertical Po ...
Dino
Not able to see demos with the intalled akko themeClosed
Akko - Portfolio WordPress Theme
Updated November 21, 2024 at 10:14pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
At the demo importer, you'll see only the Main Demo, that's because all of the Akko de ...
taggart2
Not GettingA Response On TicketClosed
Captura - Photography Portfolio WordPress Theme
Updated November 21, 2024 at 4:05am
3
Most recent comment from taggart2:Responded, but did not actually answer any of the questions or provide any new information! Please help!
wubbiestudio
elementor is not loadingClosed
Tenton - Complex & Single WordPress Property Theme
Updated November 20, 2024 at 9:36pm
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
suzanka
Remove some sections on single product pageClosed
Bifrost - Simple Portfolio WordPress Theme
Updated November 20, 2024 at 11:05am
2
Most recent comment from Neuron:Hi,
You can remove them by adding the following CSS at Appearance > Customize > Additional CSS.
.woocommerce .o-product .m-product-summary .product_meta {
display: none;}
Feel free to ask for anyt ...
Eva
How to show search iconClosed
Bifrost - Simple Portfolio WordPress Theme
Updated November 20, 2024 at 10:43am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards