Public Tickets
Alpar Daniel
scrolling issues on mobileClosed
Akko - Portfolio WordPress Theme
Updated August 19, 2024 at 8:00am
10
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
alextango
Don´t run my installationClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated August 19, 2024 at 7:53am
15
Most recent comment from Neuron:Hi @alextango,We're so sorry for the late reply, we were on holiday and we just got back working today, we'll try to cover as much as possible from now on.I've attached the latest versi ...
malik
Theme Layout and pages not changing issueClosed
Amina — Beauty and Skincare Shop
Updated August 8, 2024 at 2:22pm
16
Most recent comment from Neuron:We've just accepted the refund, Kind Regards
Konstantin Georgiev
Issues with installation of the demo content and Error in core pluginClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated August 8, 2024 at 12:45pm
11
Most recent comment from Neuron:Thanks a lot, really appreciate itKind Regards
akb14
Unanswered TicketsClosed
Otello - Personal Wordpress Blog and Magazine
Updated August 8, 2024 at 8:33am
3
Most recent comment from Neuron:We've already responded to your tickets, please check them.Kind Regards
akb14
Sticky MenuClosed
Otello - Personal Wordpress Blog and Magazine
Updated August 8, 2024 at 8:19am
19
Most recent comment from Neuron:Hi @akb14,We're truly sorry about your experience with our support team, somehow we kept forgetting your tickets, and we know that this is unacceptable, we've got a report from the team, tha ...
Julien Jamsin
delete theme marginClosed
Otello - Personal Wordpress Blog and Magazine
Updated August 7, 2024 at 7:45am
4
Most recent comment from Neuron:Hi,Sorry for the late reply, somehow we missed your ticket.I've just removed the demo margins by adding the following CSS at Elementor's Site Settings > Custom CSS, please take a look at you ...
abharms
new twitter X iconClosed
Travelosophy — A New Point of View
Updated August 7, 2024 at 7:20am
4
Most recent comment from Neuron:Hi,Can you please add the following CSS at Elementor's Site Settings > Custom CSS?
.fa-twitter:before {
content: url("data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC ...
Gosia
Mobile menu does not display submenu itemsClosed
Akko - Portfolio WordPress Theme
Updated August 6, 2024 at 10:08am
11
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
Kind Regards,
NeuronThemes
Gosia
Unable to change font size in Testimonials CarouselClosed
Akko - Portfolio WordPress Theme
Updated August 6, 2024 at 10:08am
10
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
Kind Regards,
NeuronThemes
Gosia
Overlapping items in Recent Comments widgetClosed
Akko - Portfolio WordPress Theme
Updated August 6, 2024 at 10:08am
10
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
bemrobinson
Responsive home pageClosed
Bifrost - Simple Portfolio WordPress Theme
Updated August 6, 2024 at 9:25am
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just checked your homepage and it seems to be responsive, can you please let me know what issues you're experie ...
bemrobinson
About PageClosed
Bifrost - Simple Portfolio WordPress Theme
Updated August 6, 2024 at 9:16am
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.
I can see that you've already managed to solve the issue.
- https://prnt.sc/QSIEK1SJIGfs
Feel free to ask for anything y ...
George
no suportClosed
Tenton - Complex & Single WordPress Property Theme
Updated August 5, 2024 at 9:14pm
2
Most recent comment from Neuron:Hi George,I am very sorry for the late reply, we were not working on the weekend.We've already responded to your ticket, please check it.Feel free to ask for anything you need.Kind Regards
synckop
web page that goes up by itselfClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated August 1, 2024 at 9:26am
6
Most recent comment from Neuron:Thank you, really appreciate it