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Public Tickets

adamz44 Populate the other Footer SidebarsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 19, 2025 at 2:46am   2 Most recent comment from Neuron:Hi, To edit the footer template, you can go to Dashboard > Appearance> Customize > Footer and select how many widgets you want to have visible. https://prnt.sc/j1zqmPehR4zZ Then, you need to go to Das ... Suporte Lift Developer LicenseClosed   Gega - Illustration & Artist Portfolio Theme   Updated March 19, 2025 at 12:53am   4 Most recent comment from Neuron:Hi, That's great so that you can use the license on that site, and when you're ready to move, you'll need to remove the license and add in the new one. Feel free to ask for anything you ... 21ninjas Cannot activate licenseClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated March 18, 2025 at 10:23pm   4 Most recent comment from Neuron:Hi, I've just logged into your site and saw that you were using an old version of the Neuron Builder plugin (1.0.9.2), while we've released today the 1.1.0 version, I've just updated it ... kiranmandhadi Urgent: Critical Error on Homepage - Orken Theme IssueClosed   Orken - Consulting and Corporate WordPress Theme   Updated March 17, 2025 at 9:08pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New P ... fomenkonikita Website content doesen't updateClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated March 17, 2025 at 1:55am   8 Most recent comment from Neuron:You are welcome anytime, thanks for sharing the info, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Reg ... mammamiya button borderClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated March 15, 2025 at 1:49am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes nangarstudio API Response ForbiddenClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated March 14, 2025 at 11:49pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... adamz44 Hamburger Menu Covered by Revoltuion SliderClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 13, 2025 at 12:13am   4 Most recent comment from Neuron:Hi @adamz44, Please check your other ticket, as we've already responded to it. Feel free to ask for anything you need. Kind Regards simona portfolio slug - wordpress errorClosed   Merope - Photography WordPress Theme   Updated March 13, 2025 at 12:12am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes borghe78 Problem with Portfolio CategoryClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 12, 2025 at 12:10pm   16 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rating of 5 stars at ThemeForest, that would help us a lot. Kind Regards, Neuron ... Vermouth Comments RedirectionClosed   Otello - Personal Wordpress Blog and Magazine   Updated March 11, 2025 at 1:53am   2 Most recent comment from Neuron:Hi @Vermouth, We're really sorry for the late reply, somehow we didn't receive your ticket in the opened ticket tab. Have you managed to solve, if not please provide me with your wp-admin, I ... kdsstaff001 Portfolio not showing...Closed   Akko - Portfolio WordPress Theme   Updated March 10, 2025 at 2:48pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-bu ... evolver369 Neuron core plugin compatibilityClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 10, 2025 at 12:43am   8 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've just fixed the issue by updating the Neuron Core plugin to the latest version, can you please take a look at it? F ... ATKHoldings Burger menu full screenClosed   Konference - Conference & Events Wordpress Theme   Updated March 7, 2025 at 11:15pm   8 Most recent comment from Neuron:Hi, The mobile menu issue seems to be solved, the hamburger icon is opening the overlay menu template, can you confirm? feel free to ask for anything you need. Kind Regards Sue Dhillon Theme - SetupClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated March 7, 2025 at 11:06pm   6 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards