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Public Tickets

eccinc Can't get the latest Neuron Core Stuck on 1.2.8Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 24, 2024 at 9:42am   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Core plugin, please find it in the link below. https://we.tl/t-RIhw38gzvk Feel free to ask for anything you need. Kind Regards Cioka Portfolio categoryClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 21, 2024 at 9:01am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... amberkeogh90 Header not showing mobile viewClosed   Nikaia - Minimal & Creative WordPress Theme   Updated October 18, 2024 at 8:42pm   8 Most recent comment from Neuron:Hi, To help troubleshoot the issue with the Elementor form submissions not being received, here are a few things to check and try: 1. Check the Email Logs Ensure that the website is sending emails. So ... bschneersohn00 Mobile Menu Issues HelpClosed   Gega - Illustration & Artist Portfolio Theme   Updated October 16, 2024 at 9:09pm   4 Most recent comment from Neuron:Hi, I've just fixed the issue of the header, can you please take a look at your site? Feel free to ask for anything you need. Kind Regards sergiods97santos Menu has a problemClosed   Orken - Consulting and Corporate WordPress Theme   Updated October 16, 2024 at 6:53pm   14 Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need. Kind Regards Alex Undefined array keyClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 16, 2024 at 11:38am   17 Most recent comment from Neuron:Hi Alex, I've just fixed the issue by setting the overflow to hidden in the section I've marked in the attached screenshot as it was creating the horizontal scroll. https://prnt.sc/gVWHTxmPA ... MesterJC Theme not workingClosed   Tenton - Complex & Single WordPress Property Theme   Updated October 15, 2024 at 1:22pm   2 Most recent comment from Neuron:We've responded to that ticket, so can we close this one? Mathilde Error with burger menuClosed   Hikone - Minimal Portfolio WordPress Theme   Updated October 15, 2024 at 3:10am   16 Most recent comment from Mathilde:I'm not sure to understand how this could fix my problem with fonts?It seems that it works on Mac but not other computers. Could you fix this please? Details below"I'm encountering a strange ... jemima20 Style KitClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 14, 2024 at 10:20am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronTh ... nataliabordalozano license verification problemClosed   Amartha - Modern Elementor WooCommerce Theme   Updated October 11, 2024 at 9:53pm   16 Most recent comment from Neuron:Hi, We're so sorry for your experience with our support, we totally understand your frustration. I've just fixed the issue, can you please take a look at your site now? Feel free to ask for ... Don Kubie neuron core is corrupt, causes critical error in wordpressClosed   Torfa - Multi-Concept Agency Theme   Updated October 10, 2024 at 11:50pm   9 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Andres Theme not loading correctlyClosed   Otivar - Portfolio Theme for Creatives   Updated October 10, 2024 at 11:48pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-bu ... DigiBandit OCDI Import Failure Reason: 403 - Forbidden.Closed   Bifrost - Simple Portfolio WordPress Theme   Updated October 9, 2024 at 1:54pm   18 Most recent comment from DigiBandit:Done and done, good luck!https://hachey.graphics/wp-admin/?wtlwp_token=c332a3af905ee740eec18e4e04040ed8abe944f555aed123e763d6674def35dc68b080ddb7c1b616f0ee3494bc5cfb83d72f75ed1e2a983720d03ef94b7f3851 duponchelsarah template id not foundClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 8, 2024 at 8:53pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... capaquilts Slider revolutionClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated October 8, 2024 at 8:43pm   6 Most recent comment from Neuron:Hi, I've just added the missing slider revolution templates, can you please check your site now? If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that woul ...