Public Tickets
production563
Affichage menu de navigationClosed
Nikaia - Minimal & Creative WordPress Theme
Updated December 4, 2024 at 10:34pm
15
Most recent comment from Neuron:Hi,
When you switch your WordPress site from the temporary domain to your real domain, the internal links can still work if we handle the migration properly. Here’s how we’ll ensure everything tra ...
Alex Tala
WP Form IssueClosed
Conlectio – A Creative Mimimal Portfolio & Agency Theme
Updated December 4, 2024 at 2:50pm
3
Most recent comment from Alex Tala:Yes, sure. Thank you
suzanka
Portfolio Footer (Back to Portfolio)Closed
Bifrost - Simple Portfolio WordPress Theme
Updated December 19, 2024 at 5:02pm
7
Most recent comment from suzanka:Hello! Please reopen this ticket.The back to Portfolio is not showing on many portfolio items. Please i need this to work. I appreciate your help.
suzanka
Product Images Lightbox Modal ControlsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 3, 2024 at 7:46pm
6
Most recent comment from Neuron:Hi,
Sorry for the late reply, the ticket was marked as solved.
This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and che ...
DiwanSTYLE
Display Conditions OptionClosed
Cenes - Jewelry WordPress Store Theme
Updated December 3, 2024 at 6:10pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
arabyatahmad
Creating a pageClosed
Ginea - Modern WooCommerce Theme
Updated December 3, 2024 at 11:31am
2
Most recent comment from Neuron:Hi,
Error 500:
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the ...
David
loading templeClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated December 2, 2024 at 9:35pm
83
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
1) Please check the attached video on how to create a new project and display it on the page.
So, you need to go to the dash ...
taggart2
Demo Import Not WorkingClosed
Captura - Photography Portfolio WordPress Theme
Updated December 3, 2024 at 7:37pm
37
Most recent comment from taggart2:Hi , any update on this?
Metin
Google Search Console TeamClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated November 29, 2024 at 4:24pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Eva
Problems with elements of the themeClosed
Bifrost - Simple Portfolio WordPress Theme
Updated November 29, 2024 at 2:49pm
8
Most recent comment from Neuron:Hi Eva,
Can you please let me log in to your site once again so I can check the issue?
Feel free to ask for anything you need.
Kind Regards
rociodoleo
Loading DemoClosed
Minimo - Portfolio & Agency WordPress Themes
Updated November 26, 2024 at 10:34am
17
Most recent comment from Neuron:Yes, we really appreciate the feedback, we haven't planned to add it yet, but in the future, we'll consider it.
I mentioned the 4star rate as it is impacting the average rate of the theme, o ...
Dotan Bahat
Black line appearing on hover - gallery imagesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated November 26, 2024 at 10:32am
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
alinatatar
For the submission formsClosed
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated November 25, 2024 at 2:32pm
9
Most recent comment from Neuron:Hi,
With the wp-admin, I meant the login credentials (username and password).
You can also create a user for me with our email: [email protected]
Feel free to ask for anything you need.
Kind Regar ...
arabyatahmad
Demo ImportClosed
Ginea - Modern WooCommerce Theme
Updated November 23, 2024 at 6:08pm
11
Most recent comment from Neuron:Hi,
I've just set the coming soon mode by going to Elementor > Tools > Maintenance Mode > Choose Mode choosing the coming soon mode and selecting the template.
https://prnt.sc/5q3mTosbqY5Y
Feel f ...
Cioka
Demo importer stuck on loadingClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated November 22, 2024 at 10:42pm
8
Most recent comment from Neuron:Hi @rociodoleo,
We've just responded to your ticket, please check it.
Feel free to ask for anything you need.
Kind Regards