Public Tickets
Niima
Demo importClosed
Otello - Personal Wordpress Blog and Magazine
Updated November 7, 2024 at 12:38pm
10
Most recent comment from Niima:Hi,
I think I have figured it out now. But I am having issue with one template, it's the one in my categories. I like the layout, but the posts don't match the categories chosen. Can you hel ...
Emre_Karabacak
Template problemsClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated November 6, 2024 at 10:42pm
11
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
abhay21892
Demo Import not workingClosed
Cenes - Jewelry WordPress Store Theme
Updated November 6, 2024 at 10:36pm
3
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Troy
Theme has too many issuesClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated November 6, 2024 at 3:12pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hanna
Your theme CRASHED my website.Closed
Ponte - Interior Design & Furniture WordPress Theme
Updated November 5, 2024 at 7:17pm
4
Most recent comment from Neuron:Hi Niima,
We've already helped you with your ticket.
Kind Regards
luxoasisliving
Menu page doesn't workClosed
Minimo - Portfolio & Agency WordPress Themes
Updated November 5, 2024 at 10:51am
11
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed it by adding the Archive Post i ...
Niima
Neuron pluginClosed
Otello - Personal Wordpress Blog and Magazine
Updated November 4, 2024 at 7:33pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
marcin_swidnik
Brifost "Portfolio boxed" demo importClosed
Bifrost - Simple Portfolio WordPress Theme
Updated November 1, 2024 at 9:46pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Charlie Wythe
Website not displaying properlyClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 30, 2024 at 4:38pm
16
Most recent comment from Neuron:We've just accepted the refund.
Kind Regards
iSteff
Sticky HeaderClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 29, 2024 at 9:39pm
4
Most recent comment from Neuron:Hi,
Sorry for the late reply, somehow we missed your ticket,
I can see that you've already managed to do that, or am I missing something?
https://we.tl/t-Mkw8yqjjLa
Feel free to ask for anything ...
robbie124
Coding visible at the top of the page of website. In mobile and on desktop versionClosed
Captura - Photography Portfolio WordPress Theme
Updated October 29, 2024 at 11:51am
2
Most recent comment from Neuron:Hi,
We've done a lot of research and tried to fix that issue, but it seems that the issue is not coming from our side, the issue has to do with the Additional Custom Breakpoints, so as soon as we ...
Cioka
Problems with form acceptanceClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 28, 2024 at 8:14pm
6
Most recent comment from Neuron:Hi Cioka,
I am very sorry for the late reply, we were not working on the weekend.
I've just tried to send a form to your website and it's working as expected, can you please check the attach ...
Cioka
Menu dropdown item clicableClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 28, 2024 at 8:11pm
6
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Sorry for the misunderstanding, I've just fixed the issue now, when you click on the "Nuestros servicios" it will send ...
Russell
Safari having left right scrolling bugClosed
Taverna - Elegant Restaurant WordPress Theme
Updated October 27, 2024 at 5:57pm
5
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need.
Kind Regards
janaheiss
Cannot change hero videoClosed
Otivar - Portfolio Theme for Creatives
Updated October 24, 2024 at 9:15pm
6
Most recent comment from Neuron:Hi,
Please open the Homepage on Elementor's editor > go to the second section and find an inner section inside it > go to the style tab > background > video link.
https://prnt.sc/avehjHwNqP52
Fee ...