Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Gosia Assistance Needed: Issue with Phone Number Display on Safari MobileClosed   Ellada - Elegant Photography Theme   Updated January 27, 2025 at 7:21pm   8 Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need. Kind Regards operaciones78 Installed theme but no Neuron app to activate licenseClosed   AOi - Software & Technology Theme   Updated January 27, 2025 at 2:30pm   4 Most recent comment from Neuron:Hi, The Main Demo that you see at Neuron >  Demo Importer includes all of the AOi demo pages, so please import the Main Demo and you're good to go. PHP Recommendations Memory Size: memory_limit ... Pascal Tomasina Issue with Elementor Update and Access to Neuron Builder UpdatesClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated January 23, 2025 at 4:08pm   2 Most recent comment from Neuron:Hi Pascal, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/ne ... maddie installation of pluginClosed   Minimo - Portfolio & Agency WordPress Themes   Updated January 23, 2025 at 2:35pm   6 Most recent comment from Neuron:Hi, We're very sorry for your experience with our Minimo theme, we really want to help you solve all the issues you're having with our theme, so if you can create a new user for me so I can ... imv79 ACF was unable to perform validation because no nonce was received by the server.Closed   Bifrost - Simple Portfolio WordPress Theme   Updated January 22, 2025 at 10:50pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Yasith there is an error in my home pageClosed   Construo - Construction and Business WordPress Theme   Updated January 20, 2025 at 9:49pm   5 Most recent comment from Neuron:Hi Yasith, When I log into your site it shows this page: https://ibb.co/ZYzXYJN Can you please check it? Feel free to ask for anything you need. Kind Regards courtensg New project: you must call the_content functionClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 20, 2025 at 6:44pm   4 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. You can create a portfolio item with Elementor, and then install a plugin that allows you to duplicate the portfolio items, ... OneFortyFive Porfolio WidgetClosed   Otivar - Portfolio Theme for Creatives   Updated January 19, 2025 at 11:13pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need. All we need is your permission, I'll ask the design team to grab some great screenshots from your site, and I'll share the li ... ugedafita shipping methodClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated January 16, 2025 at 11:06am   5 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need. You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know a ... pascale29 Can't translate portfolio pagesClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 15, 2025 at 1:23pm   8 Most recent comment from Neuron:Hi Youssef, Can you please let us know which theme you are using so we can help you? We can also suggest one of our other themes. Please create a new ticket or reach us via email at: info@neuronthemes ... Vinycius Issue with Ponte Theme - Missing Pre-Made Page LayoutsClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated January 14, 2025 at 9:53pm   5 Most recent comment from Neuron:Hi, The login credentials aren't working, do you mind taking a look at it? https://prnt.sc/Z7kAbGIeaTlL Feel free to ask for anything you need. Kind Regards Vermouth Assistance Required with Profile and Mobile Display IssuesClosed   Otello - Personal Wordpress Blog and Magazine   Updated January 18, 2025 at 3:23pm   2 Most recent comment from Vermouth:Hi Neuron Team, Please close this ticket as it was resolved in another one. Thank you! Kind regards, Vermouth patriciabonadia Slider Revolution - Invalid License Key (bundled plugin)Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 14, 2025 at 11:10am   6 Most recent comment from Neuron:Hi, Thank you for reaching out and sharing your experience. I’m sorry to hear that you’ve had difficulties with the theme and the Slider Revolution plugin. I’d be happy to clarify the licensing ... Gosia Assistance Required: Issue with Contact Form Display on MobileClosed   Ellada - Elegant Photography Theme   Updated January 23, 2025 at 7:19am   4 Most recent comment from Gosia:Hello Support Team, I hope this message finds you well. I wanted to kindly follow up regarding my issue, as I haven't received a response in over a week. Could you please assist me with this? You ... varintrujas responsiveClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 13, 2025 at 4:46pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ...