Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

jeesself Error with acceptance checkbox in Contact formClosed   Floona - Minimal Photography Theme   Updated March 23, 2023 at 4:02pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThmes jeesself Error with mobile website while scrollingClosed   Floona - Minimal Photography Theme   Updated March 22, 2023 at 9:48pm   8 Most recent comment from jeesself:Hi,thanks for your help, I hope it can be solved. Jessica robert560 Demo ImportsClosed   Travelosophy — A New Point of View   Updated March 21, 2023 at 10:15pm   2 Most recent comment from Neuron:Hi,All of the Travelosophy demo pages are grouped in the Main Demo template which you can see at Dashboard > Neuron > Demo Importer, so please import the Main Demo, and all the pages will be in your d ... pauseclope Blog redirect on homepageClosed   Merope - Photography WordPress Theme   Updated March 21, 2023 at 9:56pm   7 Most recent comment from Neuron:Hi,I've just fixed the blog page, please take a look at it.- https://storia.preprod-aileen.com/blog/If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a l ... jkalicinskapf Theme damaged my page cause of some fatal errorClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated March 21, 2023 at 9:52pm   4 Most recent comment from Neuron:Hi,Sorry, do you still want to continue with the Tampa theme, we want to help you to solve the issue.Kind Regards Hugo (ashcom) PLEASE REPLY ME FOR MY TICKETClosed   Otivar - Portfolio Theme for Creatives   Updated March 21, 2023 at 9:51pm   2 Most recent comment from Neuron:Already done audreyboiteuxpro My website totaly crash with OtivarClosed   Otivar - Portfolio Theme for Creatives   Updated March 17, 2023 at 2:41am   5 Most recent comment from audreyboiteuxpro:Hi, I provide my wp-admin in private ticket, thank you Veronica The home page of the site with a parallax effect does not work.Closed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 16, 2023 at 10:07pm   51 Most recent comment from Neuron:Hi Veronica,Do you want me to help you to install a plugin that allows you to create fields, so we can create some fields that let you add images to the items from the dashboard, they'll be autom ... Hugo (ashcom) THERE ARE NOT MY PAGES IN THE MENUClosed   Otivar - Portfolio Theme for Creatives   Updated March 16, 2023 at 5:05pm   4 Most recent comment from Neuron:Already done. Hugo (ashcom) NONE OF MY TEMPLATES FROM MY THEME WORKClosed   Otivar - Portfolio Theme for Creatives   Updated March 16, 2023 at 5:05pm   4 Most recent comment from Neuron:Already done. Carla Sgroi Demo import failedClosed   Floona - Minimal Photography Theme   Updated March 16, 2023 at 3:09pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.It seems that the demo wasn't imported correctly, can I reset your site and re-import the de ... maburu No loading templatesClosed   Akko - Portfolio WordPress Theme   Updated March 16, 2023 at 3:03pm   2 Most recent comment from Neuron:Hi, Can you please check the article below, also make sure that you're connected to the library. - https://elementor.com/help/the-template-library-is-empty/ Feel free to ask for anything you nee ... maburu Not possible ot installClosed   Akko - Portfolio WordPress Theme   Updated March 16, 2023 at 2:29pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes samuel The home button at the top cannot connect to my own webpage, please modify it thereClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 16, 2023 at 2:28pm   5 Most recent comment from Neuron:Hi,I've just fixed the issue, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regards dajohn New portfolio item doesn't appear in portfolio elementClosed   Floona - Minimal Photography Theme   Updated March 14, 2023 at 8:06pm   5 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes