Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

macarioroblesmaster How make a verificationClosed   Lilium - Modern WooCommerce Theme   Updated July 27, 2023 at 6:53pm   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Ina ElementorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 26, 2023 at 11:49pm   2 Most recent comment from Neuron:Hi Ina,We've already responded to your other tickets, please take a look at them.Feel fee to ask for anything you need.Kind Regards Ina php uploadClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 25, 2023 at 10:37pm   2 Most recent comment from Neuron:Hi, The theme requires a PHP 7.4+ version, so I recommend you have at least the PHP 8.0 version. Feel free to ask for anything you need. Kind Regards, NeuronThemes enji_box Portfolio url slugClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated July 25, 2023 at 10:35pm   2 Most recent comment from Neuron:Hi,Log in to your WordPress website.When you’re logged in, you will be in your ‘Dashboard’.Click on ‘Settings’.On the left-hand side, you will see a menu. In that menu, click on ‘Settings� ... Desaigues Marlen activation themeClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated July 25, 2023 at 10:33pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Elissa overlay menuClosed   Floona - Minimal Photography Theme   Updated July 23, 2023 at 10:00pm   4 Most recent comment from Neuron:Hi Elissa,I am very sorry for the late reply, we were not working on the weekend. 1) Can you please take a look at the following article on how to create/edit an overlay menu with Neuron Builder? - h ... Elissa LogoClosed   Floona - Minimal Photography Theme   Updated July 23, 2023 at 9:53pm   4 Most recent comment from Neuron:Hi Elissa, I am very sorry for the late reply, we were not working on the weekend. I've just fixed the position of the logo on the homepage, please take a look at it. Can you please take a look ... style_doctors Theme logo & buy nowClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated July 23, 2023 at 9:32pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... Alan Lee Post Widget not responsive in mobileClosed   Gega - Illustration & Artist Portfolio Theme   Updated July 23, 2023 at 9:32pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... nyelyntho3 Mobile MenuClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated July 21, 2023 at 11:09pm   16 Most recent comment from Neuron:Thank you very much, really appreciate it.I'll make sure to get something that will remind me of you as one of the kindest customers I've had the pleasure of interacting with.Feel free to as ... Sofia Doudine Elementor doesn't workClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated July 21, 2023 at 10:36am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes ANA several errorClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated July 21, 2023 at 12:50am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards meixin Theme setupClosed   Ellada - Elegant Photography Theme   Updated July 19, 2023 at 11:17am   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards Mulbah Media Can't edit header and footerClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated July 19, 2023 at 11:17am   5 Most recent comment from Neuron:Hi Mulbah,Very glad to know, feel free to ask for anything you need.Kind Regards sakamijodai Background video mutedClosed   Otivar - Portfolio Theme for Creatives   Updated July 19, 2023 at 11:16am   2 Most recent comment from Neuron:Hi Joana,As some browsers automatically mute the sound of the background videos, I would suggest you take a look at the following article on how to add sound to the background video.- https://element. ...