Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

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Public Tickets

jcvergaraf Button loading errorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 2, 2023 at 12:11am   4 Most recent comment from Neuron:Hi, I apologize for the delayed response to your message. My team and I have just returned from a holiday, and we are working diligently to get caught up on all outstanding matters. Thank you for your ... Ismar Error 403Closed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated May 1, 2023 at 11:54pm   4 Most recent comment from Neuron:Hi,I apologize for the delayed response to your message. My team and I have just returned from a holiday, and we are working diligently to get caught up on all outstanding matters. Thank you for your ... Mulbah Media Side Header Not ShowingClosed   Merope - Photography WordPress Theme   Updated May 1, 2023 at 11:43pm   5 Most recent comment from Neuron:Hi,I apologize for the delayed response to your message. My team and I have just returned from a holiday, and we are working diligently to get caught up on all outstanding matters. Thank you for your ... andreamasullo Theme conflict with woocommerceClosed   Akko - Portfolio WordPress Theme   Updated May 1, 2023 at 11:33pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... hsintingyu Mobile pop up menuClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated May 1, 2023 at 7:43pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Mulbah Media Side Header Not ShowingClosed   Kotona - Software and App Landing   Updated April 30, 2023 at 1:40am   4 Most recent comment from Neuron:Hi Joel, I've just fixed the issue, please take a look at it now.Feel free to ask for anything you need. Kind Regards jenskamer ThumbnailClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 30, 2023 at 1:18am   2 Most recent comment from Neuron:Hi,If you are using thumbnail sizer after finishing the posts, you have to regenerate their thumbnails, follow the instructions below to regenerate thumbnails. Install the plugin Regenerate Thumbnail ... Joeri Dullens Gallery/slider buttons missing + not workingClosed   Gega - Illustration & Artist Portfolio Theme   Updated April 30, 2023 at 12:29am   4 Most recent comment from Neuron:Hi,I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.While we may not be able to respond as ... Foit Portfolio page layout and menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 30, 2023 at 12:19am   4 Most recent comment from Neuron:Hi,I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.While we may not be able to respond as ... Aryan Singh Shop Sidebar WidgetClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated April 28, 2023 at 8:38pm   7 Most recent comment from Neuron:Hi,I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.While we may not be able to respond as ... bedirhanakcan1 I cannot activate the NeuronClosed   Gega - Illustration & Artist Portfolio Theme   Updated April 28, 2023 at 8:03pm   37 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in. While we may not be able to respond a ... IRENE BAU MONTERO PROBLEMS WITH UPDATE OF THE AMARTHA THEMEClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 28, 2023 at 7:39am   9 Most recent comment from IRENE BAU MONTERO:Hi,Do not worry. I trust that you can solve the problems with the template. When you have fixed it, please let me know. Happy Holidays.Best regards,Irene Bau Hugo (ashcom) GET MODELEClosed   Otivar - Portfolio Theme for Creatives   Updated April 27, 2023 at 6:04am   3 Most recent comment from Hugo (ashcom):Hello, okay thank you! I wish you happy holidays ! Javier Modifying a theme layout I can't access through the Elementor editorClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated April 26, 2023 at 11:20pm   6 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in. While we may not be able to respond a ... majapienkos Neuron tools installationClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 26, 2023 at 10:46pm   2 Most recent comment from Neuron:Hi Maja, I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in. While we may not be able to resp ...