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Public Tickets

weseeclearly critical error installing themeClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated September 6, 2023 at 8:52am   3 Most recent comment from Neuron:Hi Wes,Very glad to know, if you still need help, please let me know.You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need ... Margaux Header overlayClosed   Otivar - Portfolio Theme for Creatives   Updated September 5, 2023 at 11:08am   2 Most recent comment from Neuron:Hi Margaux,Please take a look at the following video on how to change that heading.- https://watch.screencastify.com/v/ly4YBV7ChQvzgKBcnqvaFeel free to ask for anything you need.Kind Regards luciaheng Theme customizationClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated September 5, 2023 at 7:34am   7 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.1) These are the names of the slides, so please check the attached video on how to change them.2) I've just fixed the col ... Peter Theme doenst workClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 4, 2023 at 9:26am   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Denise Gilbert icon to go to another pageClosed   Nikaia - Minimal & Creative WordPress Theme   Updated September 4, 2023 at 8:56am   8 Most recent comment from Neuron:Very glad to knowWe've already responded to your other ticket.Kind Regards nelramalho Installation questionsClosed   Floona - Minimal Photography Theme   Updated September 4, 2023 at 7:43am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Chris Kokkiniotis ElementorClosed   Minimo - Portfolio & Agency WordPress Themes   Updated September 4, 2023 at 7:40am   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... wakayamayuuko Proton theme Full width displayClosed   Proton - Minimal Portfolio Theme   Updated September 4, 2023 at 7:39am   16 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.That happens because you don't have the categories assigned to your projects.You can see as soon as I attach a category t ... marisa Revolution Slider and Otello template IssuesClosed   Otello - Personal Wordpress Blog and Magazine   Updated August 31, 2023 at 7:28am   9 Most recent comment from Neuron:Hi, PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... Nick Changing 'Prev Post' to 'Prev Sector'Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 31, 2023 at 7:17am   2 Most recent comment from Neuron:Hi Nick,Sorry for the late reply, I had to take yesterday's day off.Please go to the single post template > post navigation > pre/next labels and change them, check the attached screenshot.- ht ... Denise Gilbert TemplateClosed   Nikaia - Minimal & Creative WordPress Theme   Updated August 30, 2023 at 2:02am   32 Most recent comment from Neuron:Hi Denise,Go to Elementor > System Info, and check whether Elementor's Library is connected or not. Go to Elementor > Tools and synchronize the library. Click on “sync library” in the “tool ... parth0002 Unable to upload template kit on wordpressClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated August 30, 2023 at 1:58am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.You should upload only the ponte.zip into WordPress, not the whole archive. Feel free to ask for ... Monica this Otello DEMO FAILClosed   Otello - Personal Wordpress Blog and Magazine   Updated August 30, 2023 at 1:58am   7 Most recent comment from Neuron:Hi, We really want to help you solve all these issues in time, but if you have already decided not to use the Otello, sure we'll accept a refund request, hope in the future our paths will cross ... simolefriyekh Menu Mobile sur site n'est pas disponibleClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated August 29, 2023 at 8:18am   7 Most recent comment from Neuron:Hi,Can you please be more specific, about what do you want to set up a download link, or I misunderstand you, as I'm using a translator from French to English?Feel free to ask for anything you ne ... Ferdy URGENTE!Closed   Otivar - Portfolio Theme for Creatives   Updated August 29, 2023 at 7:57am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes