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Public Tickets

Alan Lee Post Widget not responsive in mobileClosed   Gega - Illustration & Artist Portfolio Theme   Updated July 23, 2023 at 9:32pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... nyelyntho3 Mobile MenuClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated July 21, 2023 at 11:09pm   16 Most recent comment from Neuron:Thank you very much, really appreciate it.I'll make sure to get something that will remind me of you as one of the kindest customers I've had the pleasure of interacting with.Feel free to as ... Sofia Doudine Elementor doesn't workClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated July 21, 2023 at 10:36am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes ANA several errorClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated July 21, 2023 at 12:50am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards meixin Theme setupClosed   Ellada - Elegant Photography Theme   Updated July 19, 2023 at 11:17am   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards Mulbah Media Can't edit header and footerClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated July 19, 2023 at 11:17am   5 Most recent comment from Neuron:Hi Mulbah,Very glad to know, feel free to ask for anything you need.Kind Regards sakamijodai Background video mutedClosed   Otivar - Portfolio Theme for Creatives   Updated July 19, 2023 at 11:16am   2 Most recent comment from Neuron:Hi Joana,As some browsers automatically mute the sound of the background videos, I would suggest you take a look at the following article on how to add sound to the background video.- https://element. ... maxime Installation problemsClosed   Ellada - Elegant Photography Theme   Updated July 17, 2023 at 1:25pm   15 Most recent comment from Neuron:The issue was that the SVG icon of the menu was missing from the import, so I just had to add it and everything looks alright now.Please let me know if you need help with anything else.You can take a ... epudesign Mobile FooterClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 17, 2023 at 12:43pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Mulbah Media Problem installing theme: json_syntaxClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated July 17, 2023 at 1:55am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Margaux Portfolio HeaderClosed   Otivar - Portfolio Theme for Creatives   Updated July 17, 2023 at 1:28am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ... studiobabici Page templateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 16, 2023 at 11:15pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... Marta I can't activate my floona ThemeClosed   Floona - Minimal Photography Theme   Updated July 16, 2023 at 12:42am   4 Most recent comment from Neuron:Hi Marta,Sorry for the late reply, it's the weekend and we're working only part-time. The screenshot wasn't helpful unfortunately, can you please check your email for the error logs and ... Denis Change icons size in accordion widgetClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated July 14, 2023 at 9:32am   16 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes PabloRas Dropdown menu not working in mobile viewClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 12, 2023 at 11:39pm   2 Most recent comment from Neuron:Hi, In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign the ...