Public Tickets
mkkdesign89
There is an error on the portfolio page and its most probably related to the theme. I cannot edit the portfolio pageClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated March 6, 2024 at 10:41am
2
Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to solve the issue?- https://elementor.com/help/the-content-area-was-not-found-error/Feel free to ask for anything you need.Kind Regards
vishalagrawalla
Setup IssueClosed
Amina — Beauty and Skincare Shop
Updated March 4, 2024 at 10:48am
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-b ...
duketimetribe
no access to Neuron Builder, ElementorClosed
Otello - Personal Wordpress Blog and Magazine
Updated March 4, 2024 at 10:47am
2
Most recent comment from Neuron:Hi,After you install the theme, you need to install its required plugins which are Neuron Builder and Elementor plugins, you can find them by going to Dashboard > Appearance > Install Plugins.After yo ...
Henaff
License Verfication through EnvatoClosed
Akko - Portfolio WordPress Theme
Updated March 4, 2024 at 9:59am
4
Most recent comment from Neuron:Hi Henaff,The Neuron Core is a core plugin for the Bifrost theme and not the Akko theme, you shouldn't install it.You need to install the Neuron Builder plugin which is a core plugin for the Akko ...
M. Ali
Need Latest Version of Neuron BuilderClosed
Lilium - Modern WooCommerce Theme
Updated February 29, 2024 at 3:35pm
7
Most recent comment from Neuron:Hi M. Ali,I can't reach your site, it just keeps loading, can you please take a look at it?- https://ibb.co/2ZRxxPmFeel free to ask for anything you need.Kind Regards
stf24
Error on demo importClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 29, 2024 at 10:28am
5
Most recent comment from Neuron:Hi Stefan,Very glad to know, feel free to ask for anything you need.If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
Neu ...
Swaip
Download failed. cURL error 60: SSL certificate problem: self signed certificate when installing Neuron BuilderClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated February 28, 2024 at 11:45am
3
Most recent comment from Neuron:Hi Swaip,We're sorry that you had to do all that work yourself, but also very glad to know that you found a solution.You can take a look at the Documentation of the theme, and also at the Vide ...
agencechimere
No Neuron menuClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated February 27, 2024 at 10:20am
5
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
Luciano
revolution import slider module zip homeClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated February 26, 2024 at 3:23pm
2
Most recent comment from Neuron:Hi Luciano,You can download the Archzilla Slider Revolution templates from the link below.- https://we.tl/t-3Q9KsMDDNmThere you can find a folder that holds two Slider Revolution templates, please imp ...
chelodesign
InstaaltionClosed
Tenton - Complex & Single WordPress Property Theme
Updated February 26, 2024 at 3:11pm
2
Most recent comment from Neuron:Hi Chelo,You need to install the Elementor plugin also, so please install it by going to Dashboard > Appearance > Install Plugins, or by going to Dashboard > Plugin > Add New and searching for Element ...
Annika
Theme installation faileClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 26, 2024 at 11:54am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
kankorde
Error during installationClosed
Amina — Beauty and Skincare Shop
Updated February 26, 2024 at 10:01am
16
Most recent comment from Neuron:Hi,
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the php.ini fi ...
merima
i cant download the demoClosed
Merope - Photography WordPress Theme
Updated February 21, 2024 at 10:39pm
4
Most recent comment from Neuron:Hi,
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the php.ini fi ...
Nacke90
Images not showing on mobileClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 21, 2024 at 9:01pm
11
Most recent comment from Neuron:Thanks a lot, really appreciate itFeel free to ask for anything you need.Kind Regards
Cesar
Mobile menu missingClosed
AOi - Software & Technology Theme
Updated February 21, 2024 at 5:01pm
4
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need.Kind Regards