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Public Tickets

fudo jahic Another issueClosed   Otivar - Portfolio Theme for Creatives   Updated June 28, 2023 at 2:08pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards carlobbb Cart problem..againClosed   Ginea - Modern WooCommerce Theme   Updated June 30, 2023 at 1:57pm   4 Most recent comment from carlobbb:Hello, any news?ThanksCarlo Margaux InstallationClosed   Otivar - Portfolio Theme for Creatives   Updated June 26, 2023 at 9:46pm   5 Most recent comment from Neuron:Hi,As the Otivar theme doesn't have any Slider Revolution templates, I had to install the plugin manually on your site, so I've just done it.About the Neuron Library, please check the follow ... MetSeba Gallery PageClosed   Mango - Portfolio for Creative   Updated June 25, 2023 at 11:27am   7 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.First, you need to create your posts and assign them to the category, then you need to add the featured images ... boxbrandingmarketing demo sliderClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated June 25, 2023 at 11:00am   28 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.Please, when you first add the token on the field, click on the Save Changes button, then click at the top on t ... Russocki activation de licenceClosed   Amore - Elegant Wedding Photography Theme   Updated June 25, 2023 at 10:47am   5 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're only working part-time.Can you please delete the Neuron Builder version that you have on your site and install the following one and t ... Cole Cart not workingClosed   Kotona - Software and App Landing   Updated June 20, 2023 at 10:08pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes endifelse postnavi and Site Speed Up Related to accelerationClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 20, 2023 at 11:09am   4 Most recent comment from Neuron:Hi,I'm so sorry for the late reply, somehow your ticket was marked as sovled. This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required ... MelissaAnneMyers demo contentClosed   Travelosophy — A New Point of View   Updated June 20, 2023 at 10:51am   28 Most recent comment from Neuron:Hi,Here's an article on how to create a subscribe popup.- https://docs.neuronthemes.com/article/167-how-to-create-subscribe-form-popupFeel free to ask for anything you need.Kind Regards miroaleksandra ElementorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated June 19, 2023 at 8:09pm   6 Most recent comment from Neuron:Hi,I'm seeing that you've already imported the demo pages, and everything's working all right on your site. Can you please let me know what actions are you taking to face the issue, any ... Kristina Bugs on the website please helpClosed   Lilium - Modern WooCommerce Theme   Updated June 19, 2023 at 7:50pm   4 Most recent comment from Neuron:Hi Kristina,I've just installed the latest version of the Neuron Builder plugin (1.0.7), and the issue seems to be solved now.Now, all you have to do is to activate the Neuron License, you can do ... la_Kaverne Studio Agency demoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 19, 2023 at 7:45pm   10 Most recent comment from Neuron:Hi,I'm glad you found a way to add the space on the footer also, please let me know if you need help with anything else.Feel free to ask for anything you need.Kind Regards Alan Lee Can't import demoClosed   Gega - Illustration & Artist Portfolio Theme   Updated June 19, 2023 at 1:23pm   7 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that aft ... audio-monkey Default Settings Configuration for New Portfolio Items (Templates)Closed   Bifrost - Simple Portfolio WordPress Theme   Updated June 19, 2023 at 1:18pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.You can use the following plugin and then you can duplicate that one project that you've set the settings, and then you c ... bedirhanakcan1 Video ResizeClosed   Gega - Illustration & Artist Portfolio Theme   Updated June 19, 2023 at 1:02pm   11 Most recent comment from bedirhanakcan1:Hi, I tried that but it doesn't work. I am choosing 16:9, looks normal in edit mode but in published view videos look wider, not 16:9.