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Public Tickets

barnei_ License VerificationClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated July 6, 2023 at 11:52pm   6 Most recent comment from Neuron:Hi,I'm seeing that you've already managed to activate the license and import the demo data, do you still need help with anything else?You can take a look at the Documentation of the theme, ... Michèl Mobile links brokenClosed   Floona - Minimal Photography Theme   Updated July 6, 2023 at 11:37pm   6 Most recent comment from Neuron:Hi Michèl,There were some blank templates of portfolio items that we redirected to each other in the demo of the Floona theme, and you've used these redirect templates for your own projects, so ... galanisparis Import Template & LisenceClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated July 6, 2023 at 9:33am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes mskocaer Featured images to videos?Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated July 4, 2023 at 11:53pm   2 Most recent comment from Neuron:Hi, The only way that it works with the Post widget is by adding the videos in gif format unless you try to add a plugin. I did some research and found this free plugin that you can try, but notice th ... Mulbah Media Zinzala Demo Not LoadingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated July 4, 2023 at 2:22pm   15 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes ANA License errorClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated July 3, 2023 at 12:36pm   4 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards Wandelmaier Installation Wizard won't loadClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated July 3, 2023 at 12:06am   10 Most recent comment from Neuron:Hi Mike,I'll ask the team to accept it as soon as possible.Kind Regards William menu button and responsive menuClosed   Hikone - Minimal Portfolio WordPress Theme   Updated July 3, 2023 at 12:00am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please re-send us the email to activate the user, as it seems that the link has expired, we're so sorry for that. ... zgoodwin Installation ErrorClosed   Merope - Photography WordPress Theme   Updated June 29, 2023 at 10:18pm   7 Most recent comment from Neuron:I've checked it, and everything seems to be running alright, so you can continue to work on your site. Feel free to ask for anything you need If you like our theme, please leave us a rate of 5 s ... Mark Feenstra Mobile disable revolution sliderClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated June 29, 2023 at 10:17pm   10 Most recent comment from Neuron:Hi Mark,I'm so sorry for that, somehow the tickets were marked as solved, we've just responded to them.Feel free to ask for anything you need.Kind Regards vetakonfeta Neuron activatioClosed   Gega - Illustration & Artist Portfolio Theme   Updated June 29, 2023 at 10:10pm   4 Most recent comment from Neuron:Hi, The wp-admin is not working, can you please take a look at it? I would be so glad to help you solve the issue, but if you already have decided on a refund, for sure we can accept it. Kind Regards charlesetienne Import demoClosed   Floona - Minimal Photography Theme   Updated June 28, 2023 at 8:04pm   5 Most recent comment from Neuron:Hi, PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... Labo1000 License verification & Neuron PluginClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated June 28, 2023 at 2:19pm   3 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-bu ... William menu from the demoClosed   Hikone - Minimal Portfolio WordPress Theme   Updated June 28, 2023 at 2:18pm   7 Most recent comment from Neuron:Hi William,It requires a verification code to log into your site, can you please create a user for me using the following email: [email protected] https://prnt.sc/bNxFiNmi_eDdFeel free to ask fo ... Michèl Unable to verifyClosed   Floona - Minimal Photography Theme   Updated June 28, 2023 at 2:11pm   4 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ...