Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Ilija Can't remove the border around the imagesClosed   Akko - Portfolio WordPress Theme   Updated January 9, 2024 at 9:05pm   6 Most recent comment from Neuron:You're welcome anytimeFeel free to ask for anything you need.Kind Regards Nicolastoure Showcase slider different from the original templateClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated January 9, 2024 at 6:59pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Ilija How to link header button to open a mail client? (Mailto:) doesn't workClosed   Akko - Portfolio WordPress Theme   Updated January 8, 2024 at 9:40am   9 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Have you managed to solve it, it is working for me, as soon as I click on the button, it opens the email, please check the att ... ceo641 Issue with mobile menu in "AIO Software & Technology Theme" templateClosed   AOi - Software & Technology Theme   Updated January 5, 2024 at 7:01pm   11 Most recent comment from Neuron:Hi,The team has already accepted your refund.Kind Regards andrealolli70 I can't see the menuClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated January 4, 2024 at 5:16pm   7 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need.You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know ab ... Ilija I can't find background image so I could turn it offClosed   Akko - Portfolio WordPress Theme   Updated January 4, 2024 at 10:48am   4 Most recent comment from Neuron:You're welcome anytimeFeel free to ask for anything you need.Kind Regards Ilija Bottom Part of my Custom Font are Getting Cut OffClosed   Akko - Portfolio WordPress Theme   Updated January 4, 2024 at 10:47am   3 Most recent comment from Neuron:Hi Ilija,Please try to increase the line height of the text, for example, when I set it to 1.3em, everything's all right.That's a way to fix it without needing to add any CSS that will incre ... Ilija How to remove a green overlay on hover over work thumbnail?Closed   Akko - Portfolio WordPress Theme   Updated January 4, 2024 at 9:29am   6 Most recent comment from Neuron:Thanks a lot, really appreciate it Martin Bug Body OffsetClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 4, 2024 at 9:00am   4 Most recent comment from Neuron:Hi Martin,I've just fixed the issue by adding the following CSS at Dashboard > Appearance > Customize > Additional CSS, can you please take a look at it? @media (min-width: 1000px) {     .l-m ... Ilija Not able to make sticky headerClosed   Akko - Portfolio WordPress Theme   Updated December 29, 2023 at 9:51am   6 Most recent comment from Neuron:Hi Ilija,I've just updated the code I added before, so I added some z-index to the header template, and now it's on top of the other sections, sorry that I didn't notice it before. sele ... lifeincolor16 fatal error with builder plugin uploadClosed   Minimo - Portfolio & Agency WordPress Themes   Updated December 29, 2023 at 9:08am   11 Most recent comment from Neuron:Just wanted to check if you had a chance to take a look at the video I sent you, is everything alright? virginiamorenor El Plugin Neuron Builder da errorClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated December 28, 2023 at 1:33pm   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... financestrategy0909 License VerificationClosed   Orken - Consulting and Corporate WordPress Theme   Updated December 28, 2023 at 12:26pm   13 Most recent comment from Neuron:Hi,I've just reset your site and re-imported the Orken demo data, can you please take a look at your site?Feel free to ask for anything you need.Kind Regards KissPal1967 bugClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 28, 2023 at 9:41am   16 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes nnhulinh Neuron Control PanelClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated December 27, 2023 at 9:13am   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ...