Public Tickets
budimir_knezevic
Elementor doesn't workClosed
Torfa - Multi-Concept Agency Theme
Updated March 11, 2024 at 11:25am
7
Most recent comment from Neuron:Hi,I've just updated the Neuron Core plugin to the latest version (1.0.2), and the issue is gone, can you please take a look at your site now?If you like our theme or the support, please leave us ...
Swaip
changing title of the page breaks itClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated March 11, 2024 at 12:20am
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Alright, take your time, we're here to assist you anytime.Feel free to ask for anything you need.
Kind Regards
Martin Croce
Activate Neuron Builder PluginClosed
Merope - Photography WordPress Theme
Updated March 10, 2024 at 11:33pm
2
Most recent comment from Neuron:Hi Martin,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Ludovic Delespierre
Demo import problemClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated March 10, 2024 at 11:25pm
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anyt ...
Anon
Jump to part of the page when scrolling on mobileClosed
Floona - Minimal Photography Theme
Updated March 8, 2024 at 10:14am
2
Most recent comment from Neuron:Hi Anon,
Can you please add the following CSS code at Elementor Site Settings > Custom CSS, it will fix the issue.
@media (max-width: 1279px) {
.l-neuron-grid__item {
position: relative ...
Swaip
How do you edit the breadcumb on subpages so the 'home' link does not go to neuronthemes.com?Closed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated March 7, 2024 at 3:27pm
4
Most recent comment from Neuron:Hi Swaip,The breadcrumb is inside the Single (Portfolio) template, so please go to your portfolio item, hover at the Edit with Elementor button at the admin top bar, and then the Single (Portfolio) te ...
DEEPAK
Its having all broken linksClosed
Lilium - Modern WooCommerce Theme
Updated March 7, 2024 at 3:15pm
37
Most recent comment from Neuron:Hi Deepak,I've just fixed the issues by adding the following CSS at the Elementor's editor > Site Settings > Custom CSS, can you please take a look at your site now?
/* Carousel Visible */.s ...
boxbrandingmarketing
wordpress menuClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated March 7, 2024 at 3:05pm
12
Most recent comment from Neuron:Hi,That's strange, as all of the files should be loaded with HTTPS in our Archzilla theme, but glad to know you found a solution.Anyways, thanks for the feedback, I'll surely let the dev tea ...
Anette Karlsen
Elementor default styles conflicting with themeClosed
Captura - Photography Portfolio WordPress Theme
Updated March 7, 2024 at 2:00pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Cesar
ResponsiveClosed
AOi - Software & Technology Theme
Updated March 6, 2024 at 8:37pm
5
Most recent comment from Neuron:Hi,
I'm so sorry for missing this tickets of yours,
I've just improved the responsiveness of your site by adding the following CSS to the Elementor Site Settings and by doing some modificati ...
mkkdesign89
There is an error on the portfolio page and its most probably related to the theme. I cannot edit the portfolio pageClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated March 6, 2024 at 10:41am
2
Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to solve the issue?- https://elementor.com/help/the-content-area-was-not-found-error/Feel free to ask for anything you need.Kind Regards
vishalagrawalla
Setup IssueClosed
Amina — Beauty and Skincare Shop
Updated March 4, 2024 at 10:48am
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-b ...
duketimetribe
no access to Neuron Builder, ElementorClosed
Otello - Personal Wordpress Blog and Magazine
Updated March 4, 2024 at 10:47am
2
Most recent comment from Neuron:Hi,After you install the theme, you need to install its required plugins which are Neuron Builder and Elementor plugins, you can find them by going to Dashboard > Appearance > Install Plugins.After yo ...
Henaff
License Verfication through EnvatoClosed
Akko - Portfolio WordPress Theme
Updated March 4, 2024 at 9:59am
4
Most recent comment from Neuron:Hi Henaff,The Neuron Core is a core plugin for the Bifrost theme and not the Akko theme, you shouldn't install it.You need to install the Neuron Builder plugin which is a core plugin for the Akko ...
M. Ali
Need Latest Version of Neuron BuilderClosed
Lilium - Modern WooCommerce Theme
Updated February 29, 2024 at 3:35pm
7
Most recent comment from Neuron:Hi M. Ali,I can't reach your site, it just keeps loading, can you please take a look at it?- https://ibb.co/2ZRxxPmFeel free to ask for anything you need.Kind Regards