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  Public Ticket #3563417
Credit Card Field doesnt Appear
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Comments

  • twin92 started the conversation

    I have set up credit card payment with Stripe and WooPayment, but when I select the credit card option, the field with the card details does not appear. With the Twenty Twenty-Four theme works fine.

    Attached files:  Captura de pantalla 2024-01-17 a las 12.46.37.png

  •  867
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   twin92 replied privately
  •  867
    Neuron replied

    Hi,

    I've just fixed the issue, can you please take a look at it now?

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Otivar Theme.

    If you like our theme or the support, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards


  • twin92 replied

    Thanks, works fine!

    Can i know which was the problem?

  •  867
    Neuron replied

    Sorry, I forgot to tell you about that, I apologize.

    I saw that some CSS was applied that was preventing the fields from showing, so I added the following CSS at Elementor > Site Settings > Custom CSS, and now the fields are back.

    .woocommerce-checkout #payment div.payment_box {
        display: block !important;
    }