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Public Tickets

webmastervr Multiple H1 tagsClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 25, 2023 at 8:14am   5 Most recent comment from webmastervr:Hi,I am sorry, I cannot give you access to the website.This is one of the pages I am referring to (although all of them have the same problem): https://vvd.red/hi/Inspect the code and do a search for ... vectorpixelcode Demo importClosed   Travelosophy — A New Point of View   Updated August 25, 2023 at 5:49am   17 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. We've responded to your tickets, Pleas ... Monica demo importClosed   Otello - Personal Wordpress Blog and Magazine   Updated August 25, 2023 at 5:47am   2 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. Can you please provide me with your wp-admi ... Monica this one?Closed   Otello - Personal Wordpress Blog and Magazine   Updated August 25, 2023 at 5:47am   3 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. Can you please take a look at the following ... Alejandra Delete the project category in the meta tooltip of the layout modelClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2023 at 5:46am   6 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. We've already responded to that ticket ... albertobogo Problem with home pageClosed   Floona - Minimal Photography Theme   Updated August 25, 2023 at 5:45am   8 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. Can you please add the following CSS at Ele ... vectorpixelcode Moble MenuClosed   Travelosophy — A New Point of View   Updated August 25, 2023 at 5:19am   2 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. Can you please take a look at the following ... Alejandra Sticky headerClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2023 at 5:18am   2 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. Can you please provide me with your wp-admi ... KhrisC Menu Formatting, Phantom UpdateClosed   Otello - Personal Wordpress Blog and Magazine   Updated August 19, 2023 at 10:36am   7 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes macarioroblesmaster I have problems with a "single product" templateClosed   Lilium - Modern WooCommerce Theme   Updated August 18, 2023 at 7:46am   2 Most recent comment from Neuron:Hi,We've already responded to another ticket of yours about this issue, can you please take a look at it?Feel free to ask for anything you need.Kind Regards yann Neuron critical errorClosed   Merope - Photography WordPress Theme   Updated August 17, 2023 at 9:47pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... Denise Gilbert RefundClosed   Nikaia - Minimal & Creative WordPress Theme   Updated August 16, 2023 at 7:08am   2 Most recent comment from Neuron:Hi Denise,We really want you to help solve all the issues you have, as for the holiday, we won't be completely off, our support team will be able to get back to you time by time.Feel free to ask ... sraadegiorgi Lots of bugsClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated August 15, 2023 at 2:15pm   11 Most recent comment from Neuron:Hi @sraadegiorgi,I've just led this issue to the dev team, they'll take a look at it and will be up with something as soon as possible.Feel free to ask for anything you need.Kind Regards ergizyberaj Import demo Metro PortfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 14, 2023 at 9:37pm   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Sorry, but this is the only way we provide support, we apologize for that.Can you please try to reset your site and re-import ... sraadegiorgi Neuron Builder - Critical errorClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated August 14, 2023 at 10:21am   12 Most recent comment from Neuron:Hi,I've just led this issue to the dev team, I believe they'll take a look at it and be up with something as soon as possible.Feel free to ask for anything you need.Kind Regards