I'm really sorry for the late reply, I've just logged into your site but saw that you don't have the Bifrost theme activated, can you please activate it and I'll help you to solve the issue with the demo importer as quickly as possible?
No, just send me the refund thanks. I have been working on this for more than a week and 0 help from your team. Please send me the refund and i will use other theme with better CS
We do apologize for your experience with our theme, our customer satisfaction is our priority, and we're sorry that we've fallen short of your expectations.
We would really love to help you solve all the issues, but if you have already decided not to use the Bifrost theme, sure we'll accept a refund request, hope in the future our paths will cross again.
The reply speed is fast when I wrote a one star comment and made a refund request. I look forward to use your theme again in the future as long as there's a good after service as your theme is really eye catching. Wish you all the best and will be glade that if you can proceed my refund ASAP.
This will be the refund ID: 74edd31b-68ad-4dd3-b1e2-0e87bb190e4d
this is the error that i found when i click import Demo, please help. thank you.
Hi team, please provide me the way for manual import and also the way to fix the 403 error.
I have already tried the ways stated inside this post https://neuronthemes.ticksy.com//ticket/3526464/
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi is there any updates?
Hi,
I'm really sorry for the late reply, I've just logged into your site but saw that you don't have the Bifrost theme activated, can you please activate it and I'll help you to solve the issue with the demo importer as quickly as possible?
Feel free to ask for anything you need.
Kind Regards
No, just send me the refund thanks. I have been working on this for more than a week and 0 help from your team. Please send me the refund and i will use other theme with better CS
Hi,
We do apologize for your experience with our theme, our customer satisfaction is our priority, and we're sorry that we've fallen short of your expectations.
We would really love to help you solve all the issues, but if you have already decided not to use the Bifrost theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards
The reply speed is fast when I wrote a one star comment and made a refund request. I look forward to use your theme again in the future as long as there's a good after service as your theme is really eye catching. Wish you all the best and will be glade that if you can proceed my refund ASAP.
This will be the refund ID: 74edd31b-68ad-4dd3-b1e2-0e87bb190e4d
Hi,
I'll ask the team to accept the refund as soon as possible, I'll do anything so it will be accepted before the weekend.
Kind Regards