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Public Tickets

monyba Mobile menuClosed   Hikone - Minimal Portfolio WordPress Theme   Updated November 22, 2023 at 4:43pm   10 Most recent comment from Neuron:Thanks a lot parade-studio p font size for mobileClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated November 21, 2023 at 7:24pm   2 Most recent comment from Neuron:Hi,You can change the paragraph's font size on mobile by adding the following CSS code at Appearance > Customize > Additional CSS with the font size you want to add. @media (max-width: 720px) { ... ideacreativa Low resolution logo!Closed   Floona - Minimal Photography Theme   Updated November 21, 2023 at 5:58pm   2 Most recent comment from Neuron:Hi,Please go to edit the header template and there you can change the size of the logo: https://ibb.co/52ZfLMrVideo tutorial about header builder.Feel free to ask for anything you need.Kind Regards ideacreativa Mobile home page has infinite vertical scrollingClosed   Floona - Minimal Photography Theme   Updated November 21, 2023 at 5:55pm   4 Most recent comment from Neuron:Hi,I've just fixed the issue by adding the following code at Elementor's Site Settings > Custom CSS. @media (max-width: 1279px) { .neuron-slides-wrapper { overflow: hidden !impo ... Charalampos Kiriakou Demo aren't showing upClosed   Otivar - Portfolio Theme for Creatives   Updated November 20, 2023 at 10:36am   8 Most recent comment from Neuron:Hi @Charalampos,I've just reset your site and re-imported the demo data, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regards zjacasey Transparent HeaderClosed   Kotona - Software and App Landing   Updated November 20, 2023 at 9:54am   4 Most recent comment from Neuron:Hi Zak,I've attached the Header template, please import it by going to Dashboard > Templates > Add New > Import Template.Feel free to ask for anything you need.Kind Regards Yin Ping Choi Template HeadingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 20, 2023 at 6:31am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.We're sorry but we're not ignoring you, we'll try our best to help you solve the issues.Can you please create a ... weaselpixel PROBLEM TO IMPORT DEMOClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 20, 2023 at 6:24am   24 Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.Kind Regards ShaunF Changing menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 16, 2023 at 6:32pm   6 Most recent comment from Neuron:Hi, Some page seems to have the header set manually, so I've just set the header settings to be inherited to these pages, for example on the homepage, and now the "Soulfire Header" that you' ... Denis Mobile Mune doesn't workClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated November 16, 2023 at 8:29am   2 Most recent comment from Neuron:Hi Denis,We're really sorry for your experience with our support team, we really do apologize for what happened.As we've had lots of tickets recently, it seems that we've missed your ti ... gianni_tendina Fatal errorClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated November 15, 2023 at 12:57pm   4 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards Hugo (ashcom) JSON ErrorClosed   Otivar - Portfolio Theme for Creatives   Updated November 14, 2023 at 9:18pm   4 Most recent comment from Neuron:Hi Hugo,You're welcome, please let me know if you can solve it.Kind Regards uxcreativity Demo Importer doesn't worksClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 13, 2023 at 1:13pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Aleksandra Transfer licenceClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated November 13, 2023 at 7:20am   2 Most recent comment from Neuron:Hi Aleksandra,I am very sorry for the late reply, we were not working on the weekend.You can do it by going to the site where you currently have the license, going to Dashboard > Neuron > License remo ... winckiewiczadam 7abe5084-6bf6-47de-bcdf-aab2868e42d0Closed   Bifrost - Simple Portfolio WordPress Theme   Updated November 10, 2023 at 4:55pm   13 Most recent comment from Neuron:Hi,Sorry to say, but the wp-admin is not working, do you mind taking a look at it?Feel free to ask for anything you need.Kind Regards