Public Tickets
ceo641
Issue with mobile menu in "AIO Software & Technology Theme" templateClosed
AOi - Software & Technology Theme
Updated January 5, 2024 at 7:01pm
11
Most recent comment from Neuron:Hi,The team has already accepted your refund.Kind Regards
andrealolli70
I can't see the menuClosed
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated January 4, 2024 at 5:16pm
7
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need.You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know ab ...
Ilija
I can't find background image so I could turn it offClosed
Akko - Portfolio WordPress Theme
Updated January 4, 2024 at 10:48am
4
Most recent comment from Neuron:You're welcome anytimeFeel free to ask for anything you need.Kind Regards
Ilija
Bottom Part of my Custom Font are Getting Cut OffClosed
Akko - Portfolio WordPress Theme
Updated January 4, 2024 at 10:47am
3
Most recent comment from Neuron:Hi Ilija,Please try to increase the line height of the text, for example, when I set it to 1.3em, everything's all right.That's a way to fix it without needing to add any CSS that will incre ...
Ilija
How to remove a green overlay on hover over work thumbnail?Closed
Akko - Portfolio WordPress Theme
Updated January 4, 2024 at 9:29am
6
Most recent comment from Neuron:Thanks a lot, really appreciate it
Martin
Bug Body OffsetClosed
Bifrost - Simple Portfolio WordPress Theme
Updated January 4, 2024 at 9:00am
4
Most recent comment from Neuron:Hi Martin,I've just fixed the issue by adding the following CSS at Dashboard > Appearance > Customize > Additional CSS, can you please take a look at it?
@media (min-width: 1000px) {
.l-m ...
Ilija
Not able to make sticky headerClosed
Akko - Portfolio WordPress Theme
Updated December 29, 2023 at 9:51am
6
Most recent comment from Neuron:Hi Ilija,I've just updated the code I added before, so I added some z-index to the header template, and now it's on top of the other sections, sorry that I didn't notice it before.
sele ...
lifeincolor16
fatal error with builder plugin uploadClosed
Minimo - Portfolio & Agency WordPress Themes
Updated December 29, 2023 at 9:08am
11
Most recent comment from Neuron:Just wanted to check if you had a chance to take a look at the video I sent you, is everything alright?
virginiamorenor
El Plugin Neuron Builder da errorClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated December 28, 2023 at 1:33pm
9
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
financestrategy0909
License VerificationClosed
Orken - Consulting and Corporate WordPress Theme
Updated December 28, 2023 at 12:26pm
13
Most recent comment from Neuron:Hi,I've just reset your site and re-imported the Orken demo data, can you please take a look at your site?Feel free to ask for anything you need.Kind Regards
KissPal1967
bugClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 28, 2023 at 9:41am
16
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
nnhulinh
Neuron Control PanelClosed
Zaragoza - Creative Portfolio WordPress Theme
Updated December 27, 2023 at 9:13am
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-b ...
signsamsterdam
Menu is disappearing all the timeClosed
Synapse - Creative MultiPurpose & WooCommerce Theme
Updated December 26, 2023 at 8:01am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anyt ...
ykmoh
How to add top down menuClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 22, 2023 at 2:04pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
decielcoeur
Can’t change my url link without my website crashing downClosed
Minimo - Portfolio & Agency WordPress Themes
Updated December 22, 2023 at 9:55am
20
Most recent comment from Neuron:Hi,
We've done a lot of research and tried to fix that issue, but it seems that the issue is not coming from our side, the issue has to do with the Additional Custom Breakpoints, so as soon as we ...