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Public Tickets

Thierry Search bugClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 10, 2023 at 4:50pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Ewa using Elementator if it necessaryClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated November 10, 2023 at 8:29am   2 Most recent comment from Neuron:Hi Ewa,The Elementor plugin is a required plugin by the theme, as all of the theme demo pages are made with Elementor.The Elementor has free and pro versions, but the theme requires only the free vers ... Peter Panos Not installed as per demoClosed   Otello - Personal Wordpress Blog and Magazine   Updated November 10, 2023 at 8:25am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Chianale import demo dataClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 9, 2023 at 8:41am   6 Most recent comment from Neuron:Hi Chianale,Can you please take a look at the following article on how to solve that issue?- https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/Feel free to ask fo ... amarsmors CHANGE PORTFOLIO IMAGESClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated November 8, 2023 at 8:53am   2 Most recent comment from Neuron:Hi,These are the featured images of the Portfolio item, so you need to change them by going to edit the portfolio item, and at the right sidebar, you have the option to set your featured image, for mo ... ShaunF Demo Image importingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 7, 2023 at 9:29am   2 Most recent comment from Neuron:Hi, We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use ... Denise Gilbert hackClosed   Nikaia - Minimal & Creative WordPress Theme   Updated November 6, 2023 at 5:33pm   2 Most recent comment from Neuron:Hi Denise,I'm sorry to hear about the recent hacking issues on your website. It's crucial to address this matter promptly to ensure the safety and integrity of your online presence. Here are ... Fastkets Problem with importClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 6, 2023 at 10:30am   2 Most recent comment from Neuron:Hi, We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use ... Filipe Leite Floona themeClosed   Floona - Minimal Photography Theme   Updated November 6, 2023 at 9:21am   4 Most recent comment from Neuron:Hi Filipe,We're sorry for the late reply. We took a few days off.Very glad to know, feel free to ask for anything you need.Kind Regards shihjianan Additional Error Details: Found too many permissions on token. sale:verifyClosed   Gega - Illustration & Artist Portfolio Theme   Updated November 6, 2023 at 9:10am   4 Most recent comment from Neuron:Hi, We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ... parade-studio Widgets blanck page in backendClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated November 5, 2023 at 2:58pm   3 Most recent comment from Neuron:Hi, We're so sorry for the late reply, We took a few days off. Very glad to know, feel free to ask for anything you need.Kind Regards seanmavley featured image doesn't show when sharing to social mediaClosed   Floona - Minimal Photography Theme   Updated November 5, 2023 at 2:44pm   3 Most recent comment from Neuron:Hi,We're so sorry for the late reply, We took a few days off.Very glad to know, feel free to ask for anything you need.Kind Regards truecolorspublisher SliderClosed   Floona - Minimal Photography Theme   Updated November 5, 2023 at 2:40pm   2 Most recent comment from Neuron:Hi,We're so sorry for the late reply, We took a few days off. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you ... Manoj Bhagat Theme And Elementor Plugin Conflict IssueClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated November 5, 2023 at 2:40pm   2 Most recent comment from Neuron:Hi,We're so sorry for the late reply, We took a few days off. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > U ... Dani Coco InstallClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated October 31, 2023 at 9:18am   5 Most recent comment from Neuron:Hi Dani,Very glad to know, feel free to ask for anything you need.You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to ...