Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Shouichi Mochizuki demo importClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 28, 2023 at 2:53pm   4 Most recent comment from Neuron:Hi,The page you're referring to is a portfolio item, so you have to import any of the Portfolio pages and that item will be imported also and you can set it as a homepage then.But if you don' ... DigitalPam it don't work -Refund!Closed   Amina — Beauty and Skincare Shop   Updated August 28, 2023 at 8:53am   7 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I really want to help you solve all the issues you're facing, however, if you have already decided not to use the Amina ... Denise Gilbert Product ImageClosed   Nikaia - Minimal & Creative WordPress Theme   Updated August 28, 2023 at 8:50am   2 Most recent comment from Neuron:Hi Denise,I am very sorry for the late reply, we were not working on the weekend.Please take a look at the following article on how to edit the Single Product template.- https://docs.neuronthemes.com/ ... Denise Gilbert numbers in the headers menuClosed   Nikaia - Minimal & Creative WordPress Theme   Updated August 28, 2023 at 8:49am   6 Most recent comment from Neuron:Hi,At the Nav Menu widget on the header template, there was added some CSS code do add the numbers, so I've just removed that code.Feel free to ask for anything you need.Kind Regards MrKetchup Impossible to modify the headerClosed   Gega - Illustration & Artist Portfolio Theme   Updated August 28, 2023 at 8:24am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just fixed it by going to the Header (Default) template and then deleting the button.- https://ibb.co/nc621F4Feel f ... Monica demo importClosed   Otello - Personal Wordpress Blog and Magazine   Updated August 28, 2023 at 8:04am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Sure, here it is [email protected] free to ask for anything you need. Kind Regards David Error importing demo dataClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2023 at 11:51am   7 Most recent comment from Neuron:Hi David,I saw that you were not running the latest version of the Neuron Core plugin, so I've just updated it and the issue is gone.Feel free to ask for anything you need.Kind Regards webmastervr Multiple H1 tagsClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 25, 2023 at 8:14am   5 Most recent comment from webmastervr:Hi,I am sorry, I cannot give you access to the website.This is one of the pages I am referring to (although all of them have the same problem): https://vvd.red/hi/Inspect the code and do a search for ... vectorpixelcode Demo importClosed   Travelosophy — A New Point of View   Updated August 25, 2023 at 5:49am   17 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. We've responded to your tickets, Pleas ... Monica demo importClosed   Otello - Personal Wordpress Blog and Magazine   Updated August 25, 2023 at 5:47am   2 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. Can you please provide me with your wp-admi ... Monica this one?Closed   Otello - Personal Wordpress Blog and Magazine   Updated August 25, 2023 at 5:47am   3 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. Can you please take a look at the following ... Alejandra Delete the project category in the meta tooltip of the layout modelClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2023 at 5:46am   6 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. We've already responded to that ticket ... albertobogo Problem with home pageClosed   Floona - Minimal Photography Theme   Updated August 25, 2023 at 5:45am   8 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. Can you please add the following CSS at Ele ... vectorpixelcode Moble MenuClosed   Travelosophy — A New Point of View   Updated August 25, 2023 at 5:19am   2 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. Can you please take a look at the following ... Alejandra Sticky headerClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2023 at 5:18am   2 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in. Can you please provide me with your wp-admi ...