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Public Tickets

pauseclope Blog redirect on homepageClosed   Merope - Photography WordPress Theme   Updated March 21, 2023 at 9:56pm   7 Most recent comment from Neuron:Hi,I've just fixed the blog page, please take a look at it.- https://storia.preprod-aileen.com/blog/If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a l ... jkalicinskapf Theme damaged my page cause of some fatal errorClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated March 21, 2023 at 9:52pm   4 Most recent comment from Neuron:Hi,Sorry, do you still want to continue with the Tampa theme, we want to help you to solve the issue.Kind Regards Hugo (ashcom) PLEASE REPLY ME FOR MY TICKETClosed   Otivar - Portfolio Theme for Creatives   Updated March 21, 2023 at 9:51pm   2 Most recent comment from Neuron:Already done audreyboiteuxpro My website totaly crash with OtivarClosed   Otivar - Portfolio Theme for Creatives   Updated March 17, 2023 at 2:41am   5 Most recent comment from audreyboiteuxpro:Hi, I provide my wp-admin in private ticket, thank you Veronica The home page of the site with a parallax effect does not work.Closed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 16, 2023 at 10:07pm   51 Most recent comment from Neuron:Hi Veronica,Do you want me to help you to install a plugin that allows you to create fields, so we can create some fields that let you add images to the items from the dashboard, they'll be autom ... Hugo (ashcom) THERE ARE NOT MY PAGES IN THE MENUClosed   Otivar - Portfolio Theme for Creatives   Updated March 16, 2023 at 5:05pm   4 Most recent comment from Neuron:Already done. Hugo (ashcom) NONE OF MY TEMPLATES FROM MY THEME WORKClosed   Otivar - Portfolio Theme for Creatives   Updated March 16, 2023 at 5:05pm   4 Most recent comment from Neuron:Already done. Carla Sgroi Demo import failedClosed   Floona - Minimal Photography Theme   Updated March 16, 2023 at 3:09pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.It seems that the demo wasn't imported correctly, can I reset your site and re-import the de ... maburu No loading templatesClosed   Akko - Portfolio WordPress Theme   Updated March 16, 2023 at 3:03pm   2 Most recent comment from Neuron:Hi, Can you please check the article below, also make sure that you're connected to the library. - https://elementor.com/help/the-template-library-is-empty/ Feel free to ask for anything you nee ... maburu Not possible ot installClosed   Akko - Portfolio WordPress Theme   Updated March 16, 2023 at 2:29pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes samuel The home button at the top cannot connect to my own webpage, please modify it thereClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 16, 2023 at 2:28pm   5 Most recent comment from Neuron:Hi,I've just fixed the issue, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regards dajohn New portfolio item doesn't appear in portfolio elementClosed   Floona - Minimal Photography Theme   Updated March 14, 2023 at 8:06pm   5 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes roko2222 Demo Import failsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 14, 2023 at 8:04pm   8 Most recent comment from Neuron:Hi, If you have already decided not to use the Arkhitekton theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/ne ... Stephane Vanaubel Hide image name in galleryClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2023 at 8:01pm   4 Most recent comment from Neuron:Hi Stephane,Can you please add the following code at Appearance > Customize > Additional CSS? .mfp-content figcaption {     display: none !important; }Feel free to ask for anything you need.Kind ... Albert Lam reCAPTCHA ErrorClosed   Otivar - Portfolio Theme for Creatives   Updated March 14, 2023 at 11:20am   3 Most recent comment from Neuron:Hi Albert,I am very sorry for the late reply, we were not working on the weekend.Can you please look at the following article on how to set up reCAPTCHA?- https://elementor.com/help/recaptcha-element ...