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Public Tickets

hossein demo importClosed   Manila - Portfolio WordPress Theme   Updated April 4, 2023 at 11:03am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just imported the Manila demo pages, can you please take a look at your site now?Feel free to ask for anything you n ... Glenn refundClosed   Floona - Minimal Photography Theme   Updated April 4, 2023 at 8:21am   2 Most recent comment from Neuron:Hi, If you have already decided not to use the theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Feel free ... Tamas Schrek items in cart not loadingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated April 4, 2023 at 8:18am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards dalila Horizontal slider portfolio not included as shownClosed   Manila - Portfolio WordPress Theme   Updated April 4, 2023 at 8:11am   26 Most recent comment from Neuron:Hi, If you have already decided not to use the Manila theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Fee ... Hugo (ashcom) NO ANSWER TICKET PUBLIC TICKET #3302102Closed   Otivar - Portfolio Theme for Creatives   Updated April 3, 2023 at 8:10am   1 Most recent comment from Hugo (ashcom):I haven't had a response and help from you since March 24 and my request is more than a month old, please can you respond to my ticket I only request the models of my theme thank you for your und ... symartinez License ActivationClosed   Merope - Photography WordPress Theme   Updated April 3, 2023 at 7:21am   16 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes grenkot Issue with ThemeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 3, 2023 at 1:45am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Vers ... Valerio Ianni after importing the theme, the pages are not written where they should but they are all movedClosed   Proton - Minimal Portfolio Theme   Updated April 3, 2023 at 1:44am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... dalessiocube3 Problem Carousel GalleryClosed   Asteria - Creative Portfolio WordPress Theme   Updated April 3, 2023 at 1:02am   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Thanks for sharing it, we'll look forward to including it in future theme updates.Feel free to ask for anything you need. ... gianfricloni browserClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 31, 2023 at 1:52am   4 Most recent comment from Neuron:Hi,Sorry, I meant the username and password if possible.Kind Regards Alejandro Return licenseClosed   Floona - Minimal Photography Theme   Updated March 31, 2023 at 12:26am   2 Most recent comment from Neuron:Hi, If you have already decided not to use the Floona, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Feel free ... melanienanezcom Portfolio grid bugClosed   Nikaia - Minimal & Creative WordPress Theme   Updated March 31, 2023 at 12:26am   3 Most recent comment from Neuron:Hi, We're very glad to know that you found a solution, and we're sorry for your experience. Is there anything else you need help with? Feel free to ask for anything you need. Kind Regards Elle069 images you sent me now do not load /.xml fileClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 31, 2023 at 12:25am   3 Most recent comment from Neuron:Hi,We're very glad to know that you found a solution, and we're sorry for your experience.Is there anything else you need help with?Feel free to ask for anything you need.Kind Regards vonseydewitz Full Screen MenuClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated March 31, 2023 at 12:23am   2 Most recent comment from Neuron:Hi, Please take a look at the following article on how to create an overlay menu header template. - https://docs.neuronthemes.com/article/460-create-an-overlay-menu-with-neuron-builder Feel free to a ... suberashigw Unable to install theme, neuron builder crashClosed   Amina — Beauty and Skincare Shop   Updated March 30, 2023 at 11:32pm   14 Most recent comment from Neuron:Hi guys,@suberashigw, I've already fixed the issues on your site and imported the demo data, can you please take a look at it?and @jessikritzlerei, can you please create a new ticket, so we can t ...