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Public Tickets

vink WP Bakery problemClosed   Proton - Minimal Portfolio Theme   Updated September 22, 2023 at 6:21pm   7 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Mulbah Media My Website BrokeClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated September 22, 2023 at 12:34pm   15 Most recent comment from Neuron:Hi,If you want to use the Elementor Pro, then you need to pay for its license, I saw that you have it already installed on your site, have you paid for it?However, you don't have to purchase the ... RalphJa ProblemClosed   Ellada - Elegant Photography Theme   Updated September 22, 2023 at 6:39am   13 Most recent comment from Neuron:Hi,I'm so sorry to hear about the loss of your dog.The Showcase Home demo page is already imported on your site, please take a look at it.- https://ralphjauss.com/showcase-home/Feel free to ask ... elmarione Actualización plugin WordpressClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 20, 2023 at 7:42pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Lisa GalleryClosed   Proton - Minimal Portfolio Theme   Updated September 20, 2023 at 7:34pm   6 Most recent comment from Neuron:Hi Lisa,Can you check the following article and find a free plugin that allows you to add a title and description on the lightbox?- https://wpforms.com/wordpress-lightbox/Feel free to ask for anything ... macarioroblesmaster I have a problem with see the editor and themeClosed   Lilium - Modern WooCommerce Theme   Updated September 20, 2023 at 7:33pm   13 Most recent comment from Neuron:Okay, if you still need help, don't hesitate to create a new ticket.Kind Regards Virginia Cruz Import and create pagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 20, 2023 at 3:06pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Mark Feenstra Delaying JS with WP rocket breakes mobile menuClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 20, 2023 at 11:26am   6 Most recent comment from Neuron:Hi Mark,Can you please attach a screenshot/video of what breaks the menu when you activate the Delay JS on WP Rocket, right now the menu seems to be working alright.Feel free to ask for anything you n ... Samir_Aly Problem Activiting neuronbuilder plugin and importing the demo contentClosed   Minimo - Portfolio & Agency WordPress Themes   Updated September 18, 2023 at 8:11pm   18 Most recent comment from Neuron:Hi Samir,1) I've just fixed that issue, please take a look at the mobile menu now.2) That portfolio item is included in the demo importer, I just found it on your site: https://fritill.me/portfo ... decielcoeur Website crashClosed   Minimo - Portfolio & Agency WordPress Themes   Updated September 18, 2023 at 9:11am   10 Most recent comment from Neuron:Hi, I'm sorry for the late reply, I had to take Friday off due to personal reasons, and we weren't working during the weekend, we'll try to cover as much as possible from now on. I' ... decielcoeur After sales servicesClosed   Minimo - Portfolio & Agency WordPress Themes   Updated September 18, 2023 at 9:11am   5 Most recent comment from Neuron:Hi, I'm sorry for the late reply, I had to take Friday off due to personal reasons, and we weren't working during the weekend, we'll try to cover as much as possible from now on. I' ... weseeclearly broken areas - nav + menu pop outClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated September 16, 2023 at 1:51pm   12 Most recent comment from Neuron:Hi,Sorry for the late reply,I've just fixed that issue, can you please take a look at your header now?Feel free to ask for anything you need.Kind Regards Samir_Aly Theme features and plugins are not there or not working , the theme is not complete and missing many featuresClosed   Minimo - Portfolio & Agency WordPress Themes   Updated September 14, 2023 at 7:03am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Ehsan portfolio categoryClosed   Floona - Minimal Photography Theme   Updated September 12, 2023 at 10:16am   4 Most recent comment from Neuron:Hi @seanmavley,I wanted to clarify how the portfolio categories page functions by default. It automatically displays portfolios based on the category you're currently viewing. So, when you'r ... Mariya_Murashko problem with theme vs ElementorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 12, 2023 at 10:08am   17 Most recent comment from Neuron:Hi Mariya,Can you please check your email address for the error logs once again, and check if any other error is displaying, if possible, please attach the logs here.Feel free to ask for anything you ...