But notice, after you reset your site, everything that you have done will be deleted, so if you have made any page that you don't want to lose after the reset, please save it, or make a backup of your site.
You can check the following article on how to backup your site:
Hi team,
I have just bought the theme just now on themeforests and I have successfully installed on wordpress on a local machine running XAMPP.
I have tried to import the demo Metro Portfolio using the one click import plugin as suggested on your documentation.
The import succeded but the page does not look as the demo at all.
Can you please help me in doind it?
Thanks in advance
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
I can't give you the wp-admin, the website right now is running on localhost.
Hi,
Can you please attach a screenshot of the demo, so we can take a look at it?
Feel free to ask for anything you need.
Kind Regards
As you can see, the images are broken. However, the main problem is that the animations and styles are not imported correctly for the side menu.
Can we have a video call if you want?
Attached files: Personalizza Metro Portfolio - Velz Architetti.pdf
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Sorry, but this is the only way we provide support, we apologize for that.
Can you please try to reset your site and re-import the Metro Portfolio demo?
You can reset your site via the following plugin, it also contains a video tutorial and tells you how to do it.
- https://wordpress.org/plugins/wp-reset/
But notice, after you reset your site, everything that you have done will be deleted, so if you have made any page that you don't want to lose after the reset, please save it, or make a backup of your site.
You can check the following article on how to backup your site:
- https://neuronthemes.com/backup-restore-wordpress-website-updraftplus/
Feel free to ask for anything you need.
Kind Regards