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  Public Ticket #3434335
Demo importing is not working
Closed

Comments

  • HoustonStudio started the conversation
    August 10, 2023 at 9:36pm

    Hey I recently just purchase the Merope - Photography WordPress Theme 

    however I am having trouble with Demo Importer that just stuck and wont download. Can you please help me with this?

    Attached files:  Screenshot 2023-08-11 053014.png

  •  867
    Neuron replied
    August 10, 2023 at 9:42pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   HoustonStudio replied privately
  •  867
    Neuron replied
    August 11, 2023 at 8:43pm

    Hi,

    PHP Recommendations

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards