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Public Tickets

roko2222 Demo Import failsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 14, 2023 at 8:04pm   8 Most recent comment from Neuron:Hi, If you have already decided not to use the Arkhitekton theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/ne ... Stephane Vanaubel Hide image name in galleryClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2023 at 8:01pm   4 Most recent comment from Neuron:Hi Stephane,Can you please add the following code at Appearance > Customize > Additional CSS? .mfp-content figcaption {     display: none !important; }Feel free to ask for anything you need.Kind ... Albert Lam reCAPTCHA ErrorClosed   Otivar - Portfolio Theme for Creatives   Updated March 14, 2023 at 11:20am   3 Most recent comment from Neuron:Hi Albert,I am very sorry for the late reply, we were not working on the weekend.Can you please look at the following article on how to set up reCAPTCHA?- https://elementor.com/help/recaptcha-element ... audreyboiteuxpro Elementor not working with OtivarClosed   Otivar - Portfolio Theme for Creatives   Updated March 14, 2023 at 10:47am   2 Most recent comment from Neuron:Hi, If you have already decided not to use the Otivar theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Fee ... Jeff Coker Portfolio NavigationClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated March 13, 2023 at 10:52pm   24 Most recent comment from Neuron:Hi Jeff,I've just fixed it, please take a look at your site now.Feel free to ask for anything you need.Kind Regards phungbahungg Enable the Neuron Builder License Verfication through EnvatoClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated March 13, 2023 at 12:13pm   20 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. You can mix the demos by importing a demo save the page that you want to use from that demo and resetting your WP, then impor ... florea demo not importedClosed   Otivar - Portfolio Theme for Creatives   Updated March 13, 2023 at 12:07pm   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please also attach the URL of your site so I can take a look at it?Feel free to ask for anything you need. Kind Regar ... elisabeth-zeller filter disfunctionClosed   Proton - Minimal Portfolio Theme   Updated March 13, 2023 at 12:07pm   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.@bpa0, please make sure that you're running the latest version of the Proton theme. Proton Theme Version 1.4.8 You can u ... gianni_tendina flatpickr translateClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated March 13, 2023 at 12:04pm   2 Most recent comment from Neuron:Hi John,I am very sorry for the late reply, we were not working on the weekend.Can you please attach a screenshot of the script that is not translated?Feel free to ask for anything you need.Kind Regar ... Albert Lam Testimonial Carousal - Infinite Loop BuggyClosed   Otivar - Portfolio Theme for Creatives   Updated March 10, 2023 at 9:44am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Alberto PortfolioClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 10, 2023 at 9:44am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Antonin Kloubek Theme cannot be activatedClosed   Dendrite - Creative Portfolio Theme   Updated March 9, 2023 at 10:58pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards rauldeantonio Problems with the updateClosed   Asteria - Creative Portfolio WordPress Theme   Updated March 9, 2023 at 10:48pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Xavi Undefined array key "media_gallery_offset_tablet"Closed   Bifrost - Simple Portfolio WordPress Theme   Updated March 9, 2023 at 10:44pm   4 Most recent comment from Neuron:Hi Xavi,I've already led the issue to the dev team, they'll take a look at it and check if there's something to be fixed.Feel free to aks for anything you need.Kind Regards Pakling Can i make the navigation bar sticky on scrolling?Closed   Minimo - Portfolio & Agency WordPress Themes   Updated March 7, 2023 at 11:13pm   8 Most recent comment from Neuron:Hi,I'm really sorry for the late reply, somehow the ticket was marked as solved.I've just fixed the issue, please take a look at your site now.Feel free to ask for anything you need.Kind Reg ...