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  Public Ticket #3456883
broken areas - nav + menu pop out
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Comments

  •  1
    weseeclearly started the conversation

    Hey there,

    I'm running into issues with the template conditions. Even with conditions set to specific pages, nothing is showing up. I tried a few workarounds and unfortunately nothing is working.

    Also, some fields were lost over the past day, the reason for which I don't really know since I didn't edit the site at all.

    I made a video going through the issues, it's about 3:30 min total, and I think it's much easier if you just look at the video rather than me try to explain via text.

    https://www.loom.com/share/95b9f5875e7b47668c365dfeabfa0b1a

    I'm also OK with reinstalling the demo as long as it doesn't mess up my sliderrevolution work. Maybe that's easier? If so, I also don't know how to reinstall a clean demo site (would also need the full screen slider and projects offset pages restored like before)

    Thanks for helping me sort this all out.

  •  1
    yasirhussain94 replied

    Facing the exact same issue on my site where the header has just disappeared.

  •  871
    Neuron replied

    Hi,

    It seems like an issue within the Neuron Builder plugin, so I've just led this to the dev team, can you please downgrade the Elementor version until the team fixes the issue?

    You can do it by going to Dashboard > Elementor > Tools > Version Control.

    https://ibb.co/M9wzG5h

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    weseeclearly replied

    ok, I rolled back.

  •  871
    Neuron replied

    I will let you know as soon as the update is released.

    Kind Regards


  •  1
    weseeclearly replied

    I saw the new update and was able to fix just about everything.

    However the website title in "Header (Light)" has reverted to black, and I need it to be white.

    I would greatly appreciate if you could bring it back to white. Other than that I think I'm all set now!

    Kind regards,

    W

  •  871
    Neuron replied

    Hi,

    Elementor has just released an update, that will solve this issue, so please make sure that you're running the latest version of the Elementor plugin which is version 3.16.2.

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    weseeclearly replied

    Hey there, yes I've fixed everything except for the site title showing up black. Please let me know how I can fix that (I want it to be white, and even changing the settings in the template and the page don't do anything)

  •   Neuron replied privately
  •   weseeclearly replied privately
  •   weseeclearly replied privately
  •  871
    Neuron replied

    Hi,

    Sorry for the late reply,

    I've just fixed that issue, can you please take a look at your header now?

    Feel free to ask for anything you need.

    Kind Regards