When trying to edit any type of record using the Elementor editor, the error 'preview cannot be loaded' occurs. When viewing additional information, a block with the error text 'Required parameter $field follows optional parameter $name' is displayed. The error occurs when the Arkhitekton theme is active and the Neuron Core plugin is active. When activating another Elementor-compatible theme, editing records works successfully. With the Arkhitekton theme active, but the Neuron Core plugin inactive, editing records and pages works, but portfolio record types are not available. In wp-content/debug.log, an error with the text is recorded during any editing (regardless of which topic is active): PHP Deprecated: Required parameter $field follows optional parameter $name in <my_domain>/<my_path>/wp-content/plugins/neuron-core-arkhitekton/includes/plugins/acf-flexible-content/includes/5-7/acf-flexible-content-field.php on line 1077 There are no additional errors in the browser console or 4xx/5xx network errors. Version of the Arkhitekton theme: 1.3.0 Version of the Neuron Core plugin 1.2.9 Elementor version: 3.9.2 (same situation with 3.8.2). Please tell me what the problem may be and what debugging information can be additionally collected?
I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.
While we may not be able to respond as quickly as we would during normal business hours, we will do our best to provide timely updates and address any urgent matters. We appreciate your patience and understanding during this time.
Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.
Arkhitekton Theme Version 1.3.0
Neuron Core Plugin 1.2.9
You can update the theme directly on your dashboard, via the plugin below:
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Greetings. Could you please give some answer on this ticket. Was it possible to go to the site and make a diagnosis? If you do not have the opportunity to diagnose, at least tell me in which direction to dig.
We're really sorry for the late reply, somehow your ticket was marked as solved.
Please make sure you're running the latest version of the required plugins, you can find the theme required plugins by going to Dashboard > Appearance > Install Plugins.
Also, make sure you're not missing any of the ACF plugins that are placed there.
At the time of your message, Dashboard > Appearance > Install Plugins displayed 2 plugins requiring updating - Elementor (3.9.2) and Advanced Custom Fields(6.1.6). I just updated them to the latest versions - 3.15.3 and 6.2.0, but the problem remains. At the moment, the version of the Arkhitekton theme 1.3.1 and the Neuron Core plugin 1.2.9 are installed.
Attempts have been made to remove and reinstall both the theme and the plugin. In one of the previous messages, you suggested installing the theme and plugin through the Envato market plugin, but it does not work for some separate reason, possibly due to the hosting features (which there is no way to change).
Therefore, we downloaded the theme from the themeforest.net (by the way, the Neuron core plugin in the archive there has not the latest version - 1.2.8, so you sent us the 1.2.9 plugin separately).
Can you please try to re-install the latest version of the Neuron Core plugin and check if the issue is gone, I've attached it below, so please install it by going to Dashboard > Plugins > Add New > Upload Plugin.
Can you please check your email address for the error logs once again, and check if any other error is displaying, if possible, please attach the logs here.
Good afternoon!
When trying to edit any type of record using the Elementor editor, the error 'preview cannot be loaded' occurs. When viewing additional information, a block with the error text 'Required parameter $field follows optional parameter $name' is displayed.
The error occurs when the Arkhitekton theme is active and the Neuron Core plugin is active.
When activating another Elementor-compatible theme, editing records works successfully.
With the Arkhitekton theme active, but the Neuron Core plugin inactive, editing records and pages works, but portfolio record types are not available.
In wp-content/debug.log, an error with the text is recorded during any editing (regardless of which topic is active):
PHP Deprecated: Required parameter $field follows optional parameter $name in <my_domain>/<my_path>/wp-content/plugins/neuron-core-arkhitekton/includes/plugins/acf-flexible-content/includes/5-7/acf-flexible-content-field.php on line 1077
There are no additional errors in the browser console or 4xx/5xx network errors.
Version of the Arkhitekton theme: 1.3.0
Version of the Neuron Core plugin 1.2.9
Elementor version: 3.9.2 (same situation with 3.8.2). Please tell me what the problem may be and what debugging information can be additionally collected?
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.
While we may not be able to respond as quickly as we would during normal business hours, we will do our best to provide timely updates and address any urgent matters. We appreciate your patience and understanding during this time.
Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Feel free to ask for anything you need.
Kind Regards
Hi,
We instaled
The error does not disappear.
Hi Mariya,
I've led this to the dev team, they'll be up with something as soon as possible, I'll let you know about anything.
Feel free to ask for anything you need.
Kind Regards
Hi
We 're waiting some news
Hi I want to know about our ticket
Greetings. Could you please give some answer on this ticket. Was it possible to go to the site and make a diagnosis? If you do not have the opportunity to diagnose, at least tell me in which direction to dig.
Hi Mariya,
We're really sorry for the late reply, somehow your ticket was marked as solved.
Please make sure you're running the latest version of the required plugins, you can find the theme required plugins by going to Dashboard > Appearance > Install Plugins.
Also, make sure you're not missing any of the ACF plugins that are placed there.
Feel free to ask for anything you need.
Kind Regards
Good afternoon!
At the time of your message, Dashboard > Appearance > Install Plugins displayed 2 plugins requiring updating - Elementor (3.9.2) and Advanced Custom Fields(6.1.6). I just updated them to the latest versions - 3.15.3 and 6.2.0, but the problem remains. At the moment, the version of the Arkhitekton theme 1.3.1 and the Neuron Core plugin 1.2.9 are installed.
Attempts have been made to remove and reinstall both the theme and the plugin. In one of the previous messages, you suggested installing the theme and plugin through the Envato market plugin, but it does not work for some separate reason, possibly due to the hosting features (which there is no way to change).
Therefore, we downloaded the theme from the themeforest.net (by the way, the Neuron core plugin in the archive there has not the latest version - 1.2.8, so you sent us the 1.2.9 plugin separately).
Hi Mariya,
Can you please try to re-install the latest version of the Neuron Core plugin and check if the issue is gone, I've attached it below, so please install it by going to Dashboard > Plugins > Add New > Upload Plugin.
- https://we.tl/t-9ZSZIWuMzp
Feel free to ask for anything you need.
Kind Regards
Good afternoon. Sorry for the long answer. Replaced with this version, but the problem persists.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi Mariya,
Can you please check your email address for the error logs once again, and check if any other error is displaying, if possible, please attach the logs here.
Feel free to ask for anything you need.
Kind Regards