Public Tickets
jderosa3
Error when installing neuron-builder pluginClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 9, 2023 at 8:00am
3
Most recent comment from Neuron:Hi,Very glad to know that you've managed to solve it, for sure we'll look forward to updating it, thanks for your feedback.Feel free to ask for anything you need.Kind Regards
parade-studio
Menu item as buttonClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated October 6, 2023 at 10:19am
6
Most recent comment from Neuron:Hi @parade-studio,I've just removed it via the following CSS:
.style-menu.current-menu-item a {
box-shadow: none !important
}Feel free to ask for anything you need.Kind Regards
diegolopez93041 López
I can't install the themeClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated October 6, 2023 at 8:51am
4
Most recent comment from Neuron:Hi,Very glad to know that you've managed to solve it, surely we'll look forward to update it on theme package.Feel free to ask for anything you need.Kind Regards
Sonica
Theme customize setting related issueClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 6, 2023 at 8:50am
4
Most recent comment from Neuron:Hi,
The Bifrost theme uses the Roboto font, but you can change it to any font you want.
To change the font of the theme you have to go to Elementor > Site Settings > Typography.
- https://prnt.sc/AGis ...
youssef0stelate
Nueron Builder errorClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 4, 2023 at 3:26pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-b ...
Amanda
lenguajeClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 3, 2023 at 10:07am
4
Most recent comment from Neuron:Hi Amanda,You can change it by installing the "Say what ?" plugin, so when you install it, you have to go to Dashboard > Tools > Text changes and then do it as in the attached screenshot.You need ...
addigfrance
cannot find json/ js filesClosed
Otello - Personal Wordpress Blog and Magazine
Updated October 3, 2023 at 9:55am
2
Most recent comment from Neuron:Hi,When you first install the theme, you need to make sure you've installed its required plugins, you can find them by going to Dashboard > Appearance > Install Plugins.Then you need to activate ...
parade-studio
Icons for team membersClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated October 3, 2023 at 8:42am
4
Most recent comment from Neuron:Hi @parade-studio,I am very sorry for the late reply, we were not working on the weekend.We're sorry, but unfortunately, you can't add them to the Team Grid widget, as it allows you to add o ...
Kamil
Product Image QualityClosed
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated October 2, 2023 at 9:41am
10
Most recent comment from Kamil:1) 1.Im sorry but I cannot find the WooCommerce > Settings > Products > Display. (screenshot) 2. We uploaded 2048x2048 px 72 dpi, but on product page it shows 700x700 resized from 600x600 px ...
Bert Zum Vörde Sive Vörding
Re-inport page - interior agencyClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated September 30, 2023 at 7:08pm
10
Most recent comment from Neuron:Hi,I am really sorry for the late reply, I had to take some days off due to personal reasons.
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Numb ...
Virginia Cruz
Portfolio / Query / CategoriesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 30, 2023 at 7:08pm
4
Most recent comment from Neuron:Hi Virginia,Very glad to know, feel free to ask for anything you need.Kind Regards
klobberhead2
broken site when. loading. themeClosed
Hikone - Minimal Portfolio WordPress Theme
Updated September 26, 2023 at 9:20am
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
studiobabici
Cant activate NeuronClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 26, 2023 at 8:12am
5
Most recent comment from Neuron:Hi,
As I saw in your Dashboard, you had the Bifrost and Archzilla theme installed and you had the Bifrost theme activated.
So the license doesn't work, since Neuron Builder is not an add-on for t ...
lauratorresgoly
Applying & Editing Asteria ThemeClosed
Asteria - Creative Portfolio WordPress Theme
Updated September 26, 2023 at 8:03am
4
Most recent comment from Neuron:Hi,As you can see from the screenshot you attached, it says that the Neuron Builder has been activated, so all is good to go, you can continue to import the pre-made demo pages of the Asteria theme, y ...
weseeclearly
remove store headerClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated September 25, 2023 at 5:49pm
5
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just fixed the header issue, can you please take a look at it.Feel free to ask for anything you need.
Kind Regards