So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
I just purchased it and just after 5 minutes it is already outdated? How is this possible? I still have a problem, please help. I tried the envato plugin, but it does not show no new updates, so I can't update. Also tried deleting the Neuron, installed as you wrote, and the same version installed. The installed version of Neuron 1.0.0 , Kyoto theme 1.2.3. , I see on theme forest the version is 1.2.4 . But how to install it ? Usually it shows automaticaly , that there is a new version, but not now. Elementor does not work. So the problem is the same.
Hello, I have done all that, and as I said, there is no change, it does not work. Please if you can, make this work. I have provided you my login and pw in the second message I have wrote. Please check that.
Could you please tell me what I did wrong then? Envato was activated as I understand, but when viewing the theme through dashboard - envato - Kyoto. There was no update button, just customise. Just to make sure, if this would happen again, I would know how to fix it myself.
I had to do some manual configurations, and from now on, if there's a theme update, you can do it directly from the Dashboard via the Envato Market plugin.
You can take a look at the theme documentation, where you can find anything you'll need to know about working with the Kyoto theme.
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Please make sure that you're running the latest version of the Kyoto theme and Neuron Core plugin.
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Feel free to ask for anything you need.
Kind Regards
Hello,
I just purchased it and just after 5 minutes it is already outdated? How is this possible? I still have a problem, please help. I tried the envato plugin, but it does not show no new updates, so I can't update. Also tried deleting the Neuron, installed as you wrote, and the same version installed. The installed version of Neuron 1.0.0 , Kyoto theme 1.2.3. , I see on theme forest the version is 1.2.4 . But how to install it ? Usually it shows automaticaly , that there is a new version, but not now. Elementor does not work. So the problem is the same.
Hi Tadas,
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So after you install the Envato Market plugin, you need to activate its license and then the update will be shown at Dashboard > Envato > Kyoto.
If you can't manage to do it yourself, you can provide me with your wp-admin and I'll help you with that.
Feel free to ask for anything you need.
Kind Regards
Hello, I have done all that, and as I said, there is no change, it does not work. Please if you can, make this work. I have provided you my login and pw in the second message I have wrote. Please check that.
Hi,
I've just updated the theme and plugin, and now the Elementor is working, can you please take a look at your site now?
Feel free to ask for anything you need.
Kind Regards
Hi, thank you, it does work now!
Could you please tell me what I did wrong then? Envato was activated as I understand, but when viewing the theme through dashboard - envato - Kyoto. There was no update button, just customise. Just to make sure, if this would happen again, I would know how to fix it myself.
Hi Tadas,
I had to do some manual configurations, and from now on, if there's a theme update, you can do it directly from the Dashboard via the Envato Market plugin.
You can take a look at the theme documentation, where you can find anything you'll need to know about working with the Kyoto theme.
- https://neuronthemes.com/documentation/kyoto
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
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