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  Public Ticket #3529039
Neuron Builder Not Activating
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Comments

  • Spiritnoise started the conversation

    Hi Team, 

    I've installed this newly purchased theme on my local host project with all the required plugins. 

    After enabling the Neuron Builder plugin I was getting an error in the theme-document.php file at lines 36-41which was about "get_site_editor_type();"

    Somehow I bypassed that error using the below solution.

    Changed the below code

    $reflection = new ReflectionClass( $class_name );
    $method = $reflection->getMethod( 'get_site_editor_type' );
    if ( $class_name === $method->class ) {
    return static::get_site_editor_type();
    }

    To

    if (method_exists($class_name, "get_site_editor_type")) {
        $reflection = new ReflectionClass( $class_name );
        $method = $reflection->getMethod( 'get_site_editor_type' );
        
        // It's own method, use it.
        if ( $class_name === $method->class ) {
            return static::get_site_editor_type();
        }
    }


    But now I'm struggling to activate the Neuron Builder plugin even after adding the License code generated through Envanto.

    Please help a little urgently as we have to resolve these issues ASAP.

    Please check the attached screenshot.

    Thanks!

    Attached files:  Screenshot 2023-11-24 at 2.01.45 PM.png

  •  869
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    The update of the plugin will solve the issue, so then you can remove the code you added.

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • Spiritnoise replied

    The problem got fixed after updating the plugin.

    Thanks!

  •  869
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes