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  Public Ticket #3482327
Product Image Quality
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Comments

  • Kamil started the conversation

    Hey guys, 

    1.Seems like our product images are regenerated by default with high compression what completely killing our product preview.
    How can we change it or switch off?
    Problem is the images regenerated are 600x600 but the image frame is 700x700 so by the default its decrease the size and next scale up to 700 px.

    2. How can we fix mobile verison? Seems like its nod framed by screen dimension instead user can scroll on sides. That has to be fixed.

    3. Looks like  the web version has also some kind of bug because we can sroll to right.

  •  870
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Kamil replied privately
  • Kamil replied

    Mobile version looks terrible after scroll -> Attachment

    Attached files:  380292583_1287563021959247_6130603379894308283_n.jpg

  •   Neuron replied privately
  •   Kamil replied privately
  • Kamil replied

    Any update?

  •  870
    Neuron replied

    Hi Kamil,

    I am really sorry for the late reply, I had to take some days off due to personal reasons.

    1) To address this problem, you can take the following steps:

    1. Check Image Settings in WooCommerce: First, make sure to review your WooCommerce settings for product images. You can navigate to WooCommerce > Settings > Products > Display. Ensure that the image settings are configured appropriately for your needs. You can adjust the image dimensions and cropping settings here.
    2. Use High-Quality Images: Ensure that you are uploading high-quality product images. Low-quality images may become even more pixelated when compressed.
    3. WordPress Media Settings: Check your WordPress media settings by going to Settings > Media. Ensure that the image sizes set here align with your WooCommerce product image settings. Adjust them as necessary.
    4. Image Optimization Plugins: If you're using image optimization plugins like Smush or EWWW Image Optimizer, review their settings. Sometimes, these plugins can apply excessive compression. Adjust the compression settings or consider disabling them if they are causing issues.

    2) I've already fixed the mobile issues, please take a look at your site now.

    Feel free to ask for anything you need.

    Kind Regards


  • Kamil replied

    1) 1.Im sorry but I cannot find the WooCommerce > Settings > Products > Display. (screenshot)
         2. We uploaded 2048x2048 px 72 dpi, but on product page it shows 700x700 resized from 600x600 px
         3. Done before.
         4.  We don't use any of them. 

    Kind Regards
     - Kamil

    Attached files:  obraz_2023-10-02_113716804.png