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Public Tickets

suberashigw Unable to install theme, neuron builder crashClosed   Amina — Beauty and Skincare Shop   Updated March 30, 2023 at 11:32pm   14 Most recent comment from Neuron:Hi guys,@suberashigw, I've already fixed the issues on your site and imported the demo data, can you please take a look at it?and @jessikritzlerei, can you please create a new ticket, so we can t ... gianfricloni setting font typing/colorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 29, 2023 at 12:22pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hugo (ashcom) PLEASE I HAVE NO ANSWERClosed   Otivar - Portfolio Theme for Creatives   Updated March 31, 2023 at 8:16am   3 Most recent comment from Hugo (ashcom):Please??? nicobyone I can't install the neuron BuilderClosed   Merope - Photography WordPress Theme   Updated March 29, 2023 at 2:32am   3 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... robert560 Mobile MenuClosed   Travelosophy — A New Point of View   Updated March 29, 2023 at 1:26am   4 Most recent comment from Neuron:Hi,Sorry for the late reply, somehow I missed your ticket,I've just fixed the issue, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regard alonsoct Demo ImporterClosed   Amina — Beauty and Skincare Shop   Updated March 30, 2023 at 2:13pm   5 Most recent comment from Neuron:Hi @alonsoct, We're seeing that you've left a one-star rating on the product at ThemeForest, and the rate is harming the product, can we ask you to improve that rate to 5-star as we've ... brettykins InstallationClosed   Ellada - Elegant Photography Theme   Updated March 28, 2023 at 12:48am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes parkerj Activate License for Neuron BuilderClosed   Floona - Minimal Photography Theme   Updated March 28, 2023 at 12:05am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes TheNothingRebel01 Right clickClosed   Merope - Photography WordPress Theme   Updated March 27, 2023 at 11:51pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes endifelse This is related to page errors.Closed   Bifrost - Simple Portfolio WordPress Theme   Updated March 27, 2023 at 11:51pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Daniel LogoClosed   Floona - Minimal Photography Theme   Updated March 27, 2023 at 11:44pm   4 Most recent comment from Neuron:Hi Daniel,We're seeing that you're not using our Floona theme on your website, you're using another theme, so please tell me when you add the Floona theme so I can help you with that.Fe ... Roberto Menu don't showClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 27, 2023 at 12:44pm   5 Most recent comment from Neuron:Very glad to know that you've managed to solve the issueFeel free to ask for anything you need.Kind Regards bastienparady Scroll Issues with SafariClosed   Otivar - Portfolio Theme for Creatives   Updated March 27, 2023 at 12:39pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes jalalmostafa22 Demo Import Crashes the websiteClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated March 27, 2023 at 12:17am   3 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Alejandro License activationClosed   Floona - Minimal Photography Theme   Updated March 24, 2023 at 12:56pm   7 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes