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Public Tickets

AmerClear Demo ContentClosed   Kotona - Software and App Landing   Updated April 18, 2023 at 12:45am   8 Most recent comment from Neuron:Hi Amer,I am very sorry for the late reply, we were not working on the weekend. I was able to import the demo on the first try, it's possible that the issue was due to a technical problem or erro ... florea gallery items marginsClosed   Otivar - Portfolio Theme for Creatives   Updated April 17, 2023 at 12:28am   7 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've led the issue to the dev team, they'll take a look at it and fix the issue as soon as possible.Feel free to ask ... David How do you edit the breadcumb on subpages so the 'home' link does not go to neuronthemes.com?Closed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated April 14, 2023 at 2:28am   14 Most recent comment from Neuron:Hi David,What do you mean with that, can you please attach any screenshots, because I've just checked your portfolio items and the breadcrumbs were working as excepted.Feel free to ask or anythin ... Giovanni Miazzi Activation IssueClosed   Nikaia - Minimal & Creative WordPress Theme   Updated April 12, 2023 at 10:05pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Remco Fresh install - website is full width and not boxedClosed   Proton - Minimal Portfolio Theme   Updated April 12, 2023 at 10:04pm   3 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes James Swafford PHP ErrorClosed   Mango - Portfolio for Creative   Updated April 11, 2023 at 12:52pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes camisic Navigation and pagination in fullscreen galleryClosed   Floona - Minimal Photography Theme   Updated April 11, 2023 at 12:52pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes afthaz1 Cannot install themeClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated April 11, 2023 at 12:14am   17 Most recent comment from Neuron:Hi,There are no fields to add content from the dashboard, that's because everything on or theme is edited with the Elementor, so you can open the portfolio items on Elemenotr and add anything you ... Hugo (ashcom) changed pages redirectsClosed   Otivar - Portfolio Theme for Creatives   Updated April 10, 2023 at 11:30pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes Mostafa Can't install themeClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated April 10, 2023 at 12:37am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... philschorr Woocommerce missing from dashboardClosed   Arteon — Multi-Purpose WordPress Theme   Updated April 9, 2023 at 11:40pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The "Folder destination already exists" error message is typically caused when you are trying to install a WordPress plugin th ... Leo Issue with themeClosed   Ginea - Modern WooCommerce Theme   Updated April 9, 2023 at 3:50pm   17 Most recent comment from Neuron:Hi,I can't reach your site, can you please take a look at your site now?- https://prnt.sc/qdFOrgANPzF0Feel free to ask for anything you need.Kind Regards Ruben Verkempinck Sidebar HomeClosed   Floona - Minimal Photography Theme   Updated April 9, 2023 at 3:38pm   6 Most recent comment from Neuron:Hi Ruben,I've just fixed the display conditions of the popup template, please check the following article for more.- https://docs.neuronthemes.com/article/142-conditionsIf you like our theme, ple ... John File doesnt have Css files and pluginsClosed   Amina — Beauty and Skincare Shop   Updated April 9, 2023 at 3:09pm   3 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... Roberto Redirect URL PortfolioClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated April 8, 2023 at 5:04pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes