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Public Tickets

gianni_tendina elementor plugin does not workClosed   Merope - Photography WordPress Theme   Updated December 13, 2022 at 4:58pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Tamara Egger Change main theme colorClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated December 13, 2022 at 2:26pm   5 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards vmaker no acces to demo importsClosed   Floona - Minimal Photography Theme   Updated December 13, 2022 at 12:03pm   4 Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to fix that issue?- https://neuronthemes.com/how-to-fix-cannot-modify-header-information/Feel free to ask for anything you need.Kind Regar ... Daniel What is this?Closed   Floona - Minimal Photography Theme   Updated December 13, 2022 at 12:01pm   2 Most recent comment from Neuron:Hi Daniel,First o fall, after you activate the theme, you should go to Appearance > Install Plugins and install all the theme required plugins (Neuron Builder and Elementor), then you should go to Das ... Ferrigno Create new productClosed   Arica - Portfolio Theme for Creatives   Updated December 13, 2022 at 12:17am   2 Most recent comment from Neuron:Hi Ferrigno,I am very sorry for the late reply, we were not working on the weekend.Please take a look at the following video tutorial about the Single Product template.Feel free to ask for anything y ... anxhelaisaj Neuro plugin updateClosed   Travelosophy — A New Point of View   Updated December 12, 2022 at 8:59pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-9vfYAAxS4H Feel free to ask fo ... Tamara Egger Problem using Kyoto template Neuron Core/ Elementor PluginsClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated December 12, 2022 at 4:05pm   10 Most recent comment from Neuron:Hi Tamara,I am very sorry for the late reply, we were not working on the weekend.We've already responded to another ticket of yours about this issue.Feel free to ask for anything you need.Kind Re ... Zuzanna Rogowska critical errorClosed   Merope - Photography WordPress Theme   Updated December 12, 2022 at 2:40pm   5 Most recent comment from Neuron:Hi.I am very sorry for the late reply, we were not working on the weekend.Please take a look at your other ticket as we've already provided a solution.Feel free to ask for anything you need.Kind ... DidierV refundClosed   Floona - Minimal Photography Theme   Updated December 12, 2022 at 2:37pm   4 Most recent comment from Neuron:Hi @vmaker,I've already responded to your ticket, please take a look at it.Feel free to ask for anything you need.Kind Regards symmetriccc NOT WORKING WELLClosed   Otivar - Portfolio Theme for Creatives   Updated December 10, 2022 at 3:59pm   7 Most recent comment from Neuron:Hi,The wp-admin is not working, do you mind taking a look at it?Feel free to ask for anything you need.Kind Regards Hugo (ashcom) "Posts"Closed   Otivar - Portfolio Theme for Creatives   Updated December 10, 2022 at 2:55pm   10 Most recent comment from Neuron:You're welcome anytime.Feel free to ask for anything you need.Kind Regards Hugo (ashcom) NO ANSWER TO MY TICKETClosed   Otivar - Portfolio Theme for Creatives   Updated December 8, 2022 at 10:48pm   3 Most recent comment from Neuron:Hi,We've already responded to your ticket, please take a look at it.Feel free to ask for anything you need.Kind RegardsKind Regards DualStudioMX Licence verificationClosed   Amina — Beauty and Skincare Shop   Updated December 7, 2022 at 2:35pm   18 Most recent comment from Neuron:Hi,Can you please create a new ticket and provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Cyril Cant install the themeClosed   Travelosophy — A New Point of View   Updated December 6, 2022 at 2:27am   12 Most recent comment from Neuron:Hi, If you have already decided not to use the theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Feel free ... jeesself Elementor error 500 and installation of the theme FloonaClosed   Floona - Minimal Photography Theme   Updated December 4, 2022 at 5:42pm   4 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.Glad to know, please let me know if you need any help.Feel free to ask for anything you need.Kind Regards