Public Tickets
Myke Dodge Weiskopf
Portfolio Build Query OrderClosed
Proton - Minimal Portfolio Theme
Updated May 5, 2023 at 12:33pm
3
Most recent comment from Neuron:Hi Myke,We're so sorry for the late reply, somehow I missed your ticket.I've just done some testing on my local server with the Proton theme, and the order function was working as excepted, ...
Santiago Azpurua
Menu Template "Second Header" file corruptedClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated May 4, 2023 at 1:49am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
gsbuilders
custom header and footer not workingClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated May 4, 2023 at 1:45am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hugo (ashcom)
MY MENU IS OFFClosed
Otivar - Portfolio Theme for Creatives
Updated May 4, 2023 at 1:27am
8
Most recent comment from Neuron:Hi Hugo,Sorry for that, I've just fixed it, please take a look at it.Feel free to ask for anything you need.Kind Regards
travelino
Page margins left/right gone with WP 6.1Closed
Proton - Minimal Portfolio Theme
Updated May 2, 2023 at 12:22am
7
Most recent comment from Neuron:Hi,
I've just fixed it by adding the following CSS code at Dashboard > Proton Options > Custom CSS,
@media (min-width: 1200px) {
.n-container {
width: 1170px !important;
mar ...
jcvergaraf
Button loading errorClosed
Bifrost - Simple Portfolio WordPress Theme
Updated May 2, 2023 at 12:11am
4
Most recent comment from Neuron:Hi,
I apologize for the delayed response to your message. My team and I have just returned from a holiday, and we are working diligently to get caught up on all outstanding matters. Thank you for your ...
Ismar
Error 403Closed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated May 1, 2023 at 11:54pm
4
Most recent comment from Neuron:Hi,I apologize for the delayed response to your message. My team and I have just returned from a holiday, and we are working diligently to get caught up on all outstanding matters. Thank you for your ...
Mulbah Media
Side Header Not ShowingClosed
Merope - Photography WordPress Theme
Updated May 1, 2023 at 11:43pm
5
Most recent comment from Neuron:Hi,I apologize for the delayed response to your message. My team and I have just returned from a holiday, and we are working diligently to get caught up on all outstanding matters. Thank you for your ...
andreamasullo
Theme conflict with woocommerceClosed
Akko - Portfolio WordPress Theme
Updated May 1, 2023 at 11:33pm
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anyt ...
hsintingyu
Mobile pop up menuClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated May 1, 2023 at 7:43pm
12
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Mulbah Media
Side Header Not ShowingClosed
Kotona - Software and App Landing
Updated April 30, 2023 at 1:40am
4
Most recent comment from Neuron:Hi Joel,
I've just fixed the issue, please take a look at it now.Feel free to ask for anything you need.
Kind Regards
jenskamer
ThumbnailClosed
Bifrost - Simple Portfolio WordPress Theme
Updated April 30, 2023 at 1:18am
2
Most recent comment from Neuron:Hi,If you are using thumbnail sizer after finishing the posts, you have to regenerate their thumbnails, follow the instructions below to regenerate thumbnails.
Install the plugin Regenerate Thumbnail ...
Joeri Dullens
Gallery/slider buttons missing + not workingClosed
Gega - Illustration & Artist Portfolio Theme
Updated April 30, 2023 at 12:29am
4
Most recent comment from Neuron:Hi,I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.While we may not be able to respond as ...
Foit
Portfolio page layout and menuClosed
Bifrost - Simple Portfolio WordPress Theme
Updated April 30, 2023 at 12:19am
4
Most recent comment from Neuron:Hi,I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.While we may not be able to respond as ...
Aryan Singh
Shop Sidebar WidgetClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated April 28, 2023 at 8:38pm
7
Most recent comment from Neuron:Hi,I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.While we may not be able to respond as ...