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  Public Ticket #3372276
Importing Demo - Tamara de Lempicka - Incomplete / not fully working
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  • daiyayizhen started the conversation

    I imported the demo however the Tamara de Lempicka Demo seems to only contain a portion of the demo. E.g. no

    See screenshot for the preview (reason why I bought Kaon) about me / reach out etc. button. It only contains the middle part and upon clicking it just links through to the demo.

    I have re-installed the entire wordpress multiple times and re-installed various other themes as well (most seem to be buggy) but it seems it import the demo just fine. But the demo seems to just be lacking the pages.

    Attached files:  Screenshot 2023-05-17 at 19.50.21.png
      Screenshot 2023-05-17 at 19.51.44.png

  •  869
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.

    Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.

    Feel free to ask for anything you need.

    Kind Regards


  • daiyayizhen replied

    Dear Neuron Team,

    Hereby the log-in:

    username: daiyayizhen_qz6u739i password: ~c?R#bx%S_Q207q

    Nothing to be saved as I kept re-installing (just did it again so it's a "fresh setup")

  •  869
    Neuron replied

    Hi,

    I've just fixed the issue, please take a look at your site now, there was no need to reset it.

    Feel free to ask for anything you need.

    Kind Regards


  • daiyayizhen replied

    Hey Neuron Team,

    The problem has not been resolved (see the attachment). If I hover over and click e.g. the rise up image it will forward me to https://neuronthemes.com/kaon/tamara/portfolio/rise-up. So the demo import only contains the main landing page but not the template for the subpages (in the template the portfolio pages).

    Attached files:  Screenshot 2023-05-19 at 14.59.25.png
      Screenshot 2023-05-19 at 15.00.15.png

  •  869
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    The template was created using the Slider Revolution plugin; however, it does not automatically link the portfolio items. Therefore, we need to manually set the links. To change the links, please follow these steps:

    1. Go to Dashboard > Slider Revolution > Projects template and open the template in the Slider Revolution Editor.
    2. Inside the editor, you will find the "Slides" tab in the top bar. Click on it to access all the slides of the template.
    3. For each slide, click on the Title and navigate to the Layer Options.
    4. Under Actions, select Simple Link > Link URL and modify it accordingly.

    Here are some screenshots to assist you:

    We apologize for any complexity involved in this process. If you find it challenging, please provide us with the links that need to be changed, and we will be happy to assist you.

    Feel free to ask for anything you need.

    Kind Regards


  • daiyayizhen replied

    Hey Neuron,

    Thanks, the instructions are very clear due to the screenshot. My question however remains the same unless I missed, where can I find a template slide of e.g. such page (https://neuronthemes.com/kaon/tamara/portfolio/rise-up) to add. As the slides now are only based on the global layers + the chapters layer but not the extended layer when clicked through on a chapter and I couldn't find the template for those pages.

    Thanks in advance.

  • daiyayizhen replied

    Bump

  •  869
    Neuron replied

    Hi,

    These are portfolio items that you can find on your site by going to Dashboard > Portfolio, you can edit them there and then link to the Slider Revolution template just as I've told you in the previous template.

    https://prnt.sc/ZZf_vzad6MJ7

    Video tutorial on how to edit the portfolio items.

    Feel free to ask for anything you need.

    Kind Regards


  • daiyayizhen replied

    Clear, much appreciated thanks!

  •  869
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes