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Public Tickets

simonehow Import not workingClosed   Ellada - Elegant Photography Theme   Updated February 20, 2023 at 10:53am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... simonehow Import and menuClosed   Ellada - Elegant Photography Theme   Updated February 20, 2023 at 10:52am   6 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend.Very glad to know, please let me know if you still need help.Feel free to ask for anything you need. Kind Regards Elle069 THEME DOES NOT WORK RIGHTClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 20, 2023 at 10:45am   3 Most recent comment from Neuron:Hi Elle,We're glad to know that your issues have been resolved, that's what we saw in your private ticket, so if you still need help with anything, please let me know.Feel free to ask for an ... eli Pages & Slider ProblemClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated February 17, 2023 at 4:17pm   5 Most recent comment from Neuron:Hi, Sorry for the late reply, somehow I missed your ticket. I've just fixed the slider on the portfolio items, please take a look at it. About the missed pages, can you please check if you have t ... Miguel I can't upload the themeClosed   Hikone - Minimal Portfolio WordPress Theme   Updated February 15, 2023 at 11:14pm   2 Most recent comment from Neuron:Hi, Please delete the Hikone theme on your site and install the following one, as I've already fixed the issue. - https://we.tl/t-a5qaC71n7z Feel free to ask for anything you need. Kind Regards Hugo (ashcom) OPTIMISATIONClosed   Otivar - Portfolio Theme for Creatives   Updated February 15, 2023 at 11:13pm   2 Most recent comment from Neuron:Hi,I would suggest you three things about how to increase the speed of your website. 1) Compress images to lower resolutions and smaller image sizes. 2) Use a cacher(we use w3 total cacher). https:/ ... jessuhren uhren Changing logo on homepageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 15, 2023 at 11:13pm   2 Most recent comment from Neuron:Hi,How to edit the Header template?In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you ca ... dieRandi SLow LoadingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 15, 2023 at 4:21pm   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes dalila homepageClosed   Manila - Portfolio WordPress Theme   Updated February 14, 2023 at 10:16pm   2 Most recent comment from Neuron:Hi,That's the landing page of the theme, if you have imported the demo, you can find it by going to Dashboard > Pages > and searching for "Landing".Feel free to ask for anything you need.Kind Re ... julien Demo ImporterClosed   Asteria - Creative Portfolio WordPress Theme   Updated February 14, 2023 at 10:16pm   3 Most recent comment from Neuron:Glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Mulbah Media Click Through Link Not ShowingClosed   Minimo - Portfolio & Agency WordPress Themes   Updated February 14, 2023 at 10:13pm   4 Most recent comment from Neuron:Hi Mulbah,I've just fixed it, please take a look at your site now.Feel free to ask for anything you need.Kind Regards Gio89 About crashed siteClosed   Floona - Minimal Photography Theme   Updated February 14, 2023 at 10:06pm   16 Most recent comment from Neuron:Hi, PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... traitgraphique Unable to install the theme.Closed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated February 14, 2023 at 9:26am   15 Most recent comment from traitgraphique:Hi Tom! I think you should open your own post. because you are using a request that should be closed. Good luck with that. hugocornelles Neuron builder with Elementor not runingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated February 13, 2023 at 11:21pm   13 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've already led this to the dev team, and they'll accept it as soon as possible,Feel free to ask for anything you n ... Mulbah Media Weird Effect on MobileClosed   Minimo - Portfolio & Agency WordPress Themes   Updated February 13, 2023 at 10:56pm   3 Most recent comment from Mulbah Media:Hi,Here is my WordPress login:[email protected]!