My Elementor edit box was only loading and not allowing me to edit, so I followed all the instructions from Elementor about deactivating all plugins and then one by one reactivating them to see which plugin was causing the conflict, and it was the Neuron plugin. It is also showing the project portfolio's main images on the homepage and my projects page, but then when I go to an individual project page, I receive a 404
I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.
While we may not be able to respond as quickly as we would during normal business hours, we will do our best to provide timely updates and address any urgent matters. We appreciate your patience and understanding during this time.
Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.
Arkhitekton Theme Version 1.3.0
Neuron Core Plugin 1.2.9
You can update the theme directly on your dashboard, via the plugin below:
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
My Elementor edit box was only loading and not allowing me to edit, so I followed all the instructions from Elementor about deactivating all plugins and then one by one reactivating them to see which plugin was causing the conflict, and it was the Neuron plugin. It is also showing the project portfolio's main images on the homepage and my projects page, but then when I go to an individual project page, I receive a 404
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hello! Any update on the issue? I sent you all the login info requested. Were you able to find out what the issue was?
Hi,
I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.
While we may not be able to respond as quickly as we would during normal business hours, we will do our best to provide timely updates and address any urgent matters. We appreciate your patience and understanding during this time.
Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Feel free to ask for anything you need.
Kind Regards
Hello, I opened my ticket over 2 weeks ago and the issue still has not been resolved
Hello, now I see that the project page displays the projects, the individual project pages are also displayed, but the homepage slider is not working
Hi Robert,
The wp-admin is not working, can you please take a look at it so I can take a closer look at the issue?
Feel free to ask for anything you need.
Kind Regards