Public Tickets
Elle069
images you sent me now do not load /.xml fileClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 31, 2023 at 12:25am
3
Most recent comment from Neuron:Hi,We're very glad to know that you found a solution, and we're sorry for your experience.Is there anything else you need help with?Feel free to ask for anything you need.Kind Regards
vonseydewitz
Full Screen MenuClosed
Conlectio – A Creative Mimimal Portfolio & Agency Theme
Updated March 31, 2023 at 12:23am
2
Most recent comment from Neuron:Hi,
Please take a look at the following article on how to create an overlay menu header template.
- https://docs.neuronthemes.com/article/460-create-an-overlay-menu-with-neuron-builder
Feel free to a ...
suberashigw
Unable to install theme, neuron builder crashClosed
Amina — Beauty and Skincare Shop
Updated March 30, 2023 at 11:32pm
14
Most recent comment from Neuron:Hi guys,@suberashigw, I've already fixed the issues on your site and imported the demo data, can you please take a look at it?and @jessikritzlerei, can you please create a new ticket, so we can t ...
gianfricloni
setting font typing/colorClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 29, 2023 at 12:22pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Hugo (ashcom)
PLEASE I HAVE NO ANSWERClosed
Otivar - Portfolio Theme for Creatives
Updated March 31, 2023 at 8:16am
3
Most recent comment from Hugo (ashcom):Please???
nicobyone
I can't install the neuron BuilderClosed
Merope - Photography WordPress Theme
Updated March 29, 2023 at 2:32am
3
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-b ...
robert560
Mobile MenuClosed
Travelosophy — A New Point of View
Updated March 29, 2023 at 1:26am
4
Most recent comment from Neuron:Hi,Sorry for the late reply, somehow I missed your ticket,I've just fixed the issue, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regard
alonsoct
Demo ImporterClosed
Amina — Beauty and Skincare Shop
Updated March 30, 2023 at 2:13pm
5
Most recent comment from Neuron:Hi @alonsoct,
We're seeing that you've left a one-star rating on the product at ThemeForest, and the rate is harming the product, can we ask you to improve that rate to 5-star as we've ...
brettykins
InstallationClosed
Ellada - Elegant Photography Theme
Updated March 28, 2023 at 12:48am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
parkerj
Activate License for Neuron BuilderClosed
Floona - Minimal Photography Theme
Updated March 28, 2023 at 12:05am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
TheNothingRebel01
Right clickClosed
Merope - Photography WordPress Theme
Updated March 27, 2023 at 11:51pm
12
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
Kind Regards,
NeuronThemes
endifelse
This is related to page errors.Closed
Bifrost - Simple Portfolio WordPress Theme
Updated March 27, 2023 at 11:51pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Daniel
LogoClosed
Floona - Minimal Photography Theme
Updated March 27, 2023 at 11:44pm
4
Most recent comment from Neuron:Hi Daniel,We're seeing that you're not using our Floona theme on your website, you're using another theme, so please tell me when you add the Floona theme so I can help you with that.Fe ...
Roberto
Menu don't showClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated March 27, 2023 at 12:44pm
5
Most recent comment from Neuron:Very glad to know that you've managed to solve the issueFeel free to ask for anything you need.Kind Regards
bastienparady
Scroll Issues with SafariClosed
Otivar - Portfolio Theme for Creatives
Updated March 27, 2023 at 12:39pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes