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Public Tickets

olgalbnv4 Theme ActivationClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 25, 2022 at 3:38pm   10 Most recent comment from Neuron:Hi, It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted. Is there any page that you� ... Hugo (ashcom) header menuClosed   Otivar - Portfolio Theme for Creatives   Updated October 25, 2022 at 3:38pm   19 Most recent comment from Neuron:Hi,I've just responded to that ticket of yours, please take a look at it.Feel free to ask for anything you need.Kind Regards Matt Reider form moduleClosed   Minimo - Portfolio & Agency WordPress Themes   Updated October 25, 2022 at 2:45pm   7 Most recent comment from Neuron:Hi Matt,I've just logged into your site and went to Dashboard > Neuron > License, I've just clicked on Activate License button and the license got activated and now you can use all the Neur ... chatusa We are in need of assistance in setting up the chatusdesign.com website interfaceClosed   Otivar - Portfolio Theme for Creatives   Updated October 25, 2022 at 1:44pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-27l9rhJE9m Feel free to ask fo ... Matt Reider neuron builder pluginClosed   Minimo - Portfolio & Agency WordPress Themes   Updated October 25, 2022 at 12:20pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Eddie_M PortfolioClosed   Crate - Minimalist WordPress Theme   Updated October 25, 2022 at 11:26am   2 Most recent comment from Neuron:Hi Eddie,The images that you're seeing in the homepage, are the featured image of the portfolio items, to change them, you have to click on one of your portfolio items, then go to Edit Portfolio, ... djsin Plugin installation failedClosed   Lilium - Modern WooCommerce Theme   Updated October 25, 2022 at 12:54am   13 Most recent comment from Neuron:Hi, You need to show on the first shop page at least one product from each category, so,  when you change the order, on the page, there will be more products displayed from more categories, and the ... mblanch601 Unable to install Neuron Builder Plug inClosed   Travelosophy — A New Point of View   Updated October 24, 2022 at 8:39pm   5 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-27l9rhJE9m Feel free to ask fo ... messinwitcha12 Fatal error when uploading theme due to Neuron builder pluginClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 24, 2022 at 5:04pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ... Hugo (ashcom) images not foundClosed   Otivar - Portfolio Theme for Creatives   Updated October 24, 2022 at 5:04pm   13 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hugo (ashcom) NO ANSWER TO MY TICKETClosed   Otivar - Portfolio Theme for Creatives   Updated October 24, 2022 at 5:01pm   2 Most recent comment from Neuron:Hi,We've already responded to all of your tickets.Kind Regards savareclamebureau Can't install plug-in neuron-builderClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 24, 2022 at 4:57pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-27l9rhJE9m Feel free to ask fo ... eunoiacreatives Apply designated footer to certain pagesClosed   Minimo - Portfolio & Agency WordPress Themes   Updated October 24, 2022 at 4:49pm   3 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes eunoiacreatives Cannot hide sectionClosed   Minimo - Portfolio & Agency WordPress Themes   Updated October 24, 2022 at 4:48pm   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Very glad to know, feel free to ask for anything you need.Kind Regards djsin Demo not installing properlyClosed   Lilium - Modern WooCommerce Theme   Updated October 24, 2022 at 4:46pm   2 Most recent comment from Neuron:Hi,We've already responded to another ticket from you about this issue.Feel free to ask for anything you need.Koind Regards