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Public Tickets

Hugo (ashcom) simple questionClosed   Otivar - Portfolio Theme for Creatives   Updated November 17, 2022 at 10:34am   4 Most recent comment from Neuron:You're welcome Hugo (ashcom) edit redirect textClosed   Otivar - Portfolio Theme for Creatives   Updated November 15, 2022 at 12:18pm   5 Most recent comment from Hugo (ashcom):ok thanks you! Maike Sticky HeaderClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated November 15, 2022 at 9:12am   7 Most recent comment from Maike:No, that is not the solution to the problem! I have deactivated all plugins one after the other, the problem remains. Test it at the links "Home", "Unternehmen", Produkte" here it does not work in Fir ... lavadans_1 Site settingsClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated November 14, 2022 at 10:31pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Yes, after you make these changes, you'll be able to edit the page.Feel free to ask for anything you need.Kind Regards lavadans_1 portfolio itemClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated November 14, 2022 at 6:55pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Mulbah Media Website CrashedClosed   Minimo - Portfolio & Agency WordPress Themes   Updated November 11, 2022 at 5:16pm   6 Most recent comment from Neuron:Hi Mulbah,Are you facing that error anymore?About the portfolio items, please take a look at the other ticket of yours, as I've already responded to that.Feel free to ask for anything you need.Ki ... Raize Unable to install Neuron pluginClosed   Otivar - Portfolio Theme for Creatives   Updated November 11, 2022 at 12:30pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hugo (ashcom) indexed unknown linksClosed   Otivar - Portfolio Theme for Creatives   Updated November 10, 2022 at 4:34pm   13 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes BiancaFrank Neuron core plugin not workingClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 10, 2022 at 1:41am   2 Most recent comment from Neuron:Hi,You should delete the Neuron Builder plugin, as it is not the Arkhitekton theme plugin, then your site should work alright.Feel free to ask for anything you need.Kind Regards artesdesign How to change logo size?Closed   Otivar - Portfolio Theme for Creatives   Updated November 10, 2022 at 1:23am   2 Most recent comment from Neuron:Hi Anna,Can you please take a look at the following article about header builder?- https://docs.neuronthemes.com/article/143-how-to-create-a-headerFeel free to ask for anything you need.Kind Regards sara frongia Neuron builder 500 error + stops working every time I try to update the portfolio "metro" viewClosed   Manila - Portfolio WordPress Theme   Updated November 10, 2022 at 1:22am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Hugo (ashcom) NO ANSWER TO MY TICKETSClosed   Otivar - Portfolio Theme for Creatives   Updated November 10, 2022 at 1:22am   2 Most recent comment from Neuron:Hi Hugo,We've already answered all your tickets.Feel free to ask for anything you need.Kind Regards Vanessa Betrand Error 503... againClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 10, 2022 at 1:18am   33 Most recent comment from Neuron:Hi Vanessa,Sorry for the lat reply,1) I've just fixed these portfolio items, please take a look at them.2) I've just increased the size of the icon by adding the following code at Appearanc ... Avneet Neuron Builder is not installingClosed   Travelosophy — A New Point of View   Updated November 10, 2022 at 1:10am   9 Most recent comment from Neuron:Hi, If you have already decided not to use the Travelosophy, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Fee ... BiancaFrank Neuron Builder Critical Error and Breaking the siteClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 10, 2022 at 1:03am   3 Most recent comment from Neuron:Hi BiancaFrank,The Arkhitekton theme doesn't use the Neuron Builder plugin, it uses the Neuron Core plugin and you already have it on your site.Feel free to ask for anything you need.Kind Regard ...