Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

DualStudioMX Licence verificationClosed   Amina — Beauty and Skincare Shop   Updated December 7, 2022 at 2:35pm   18 Most recent comment from Neuron:Hi,Can you please create a new ticket and provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Cyril Cant install the themeClosed   Travelosophy — A New Point of View   Updated December 6, 2022 at 2:27am   12 Most recent comment from Neuron:Hi, If you have already decided not to use the theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Feel free ... jeesself Elementor error 500 and installation of the theme FloonaClosed   Floona - Minimal Photography Theme   Updated December 4, 2022 at 5:42pm   4 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.Glad to know, please let me know if you need any help.Feel free to ask for anything you need.Kind Regards lavadans_1 number of portfolio itemsClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated December 4, 2022 at 5:32pm   2 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.Please take a look at the following article on how to customize the Portfolio Widget.- https://docs.neurontheme ... Mostef76 Licence verificationClosed   Floona - Minimal Photography Theme   Updated December 4, 2022 at 5:28pm   9 Most recent comment from Neuron:Hi Mostef76,Sorry for the late reply, it's the weekend and we're working only part-time. I've added these settings via the "Custom PHP Settings" plugin that I've installed on your ... juan installation problemClosed   Otivar - Portfolio Theme for Creatives   Updated December 4, 2022 at 5:20pm   16 Most recent comment from Neuron:Hi, Sorry for the late reply, it's the weekend and we're working only part-time. The wp-admin is not working, do you mind taking a look at it?Some of these seems to be issues with the server ... Michela When I uploaded the theme to my wordpress this error came out Parse error: syntax error, unexpected '[', expecting ')' in /web/htdocs/www.michelasansone.it/home/wp-content/themes/conlectio/functions.php on line 71Closed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated December 4, 2022 at 5:19pm   7 Most recent comment from Neuron:Hi, Sorry for the late reply, it's the weekend and we're working only part-time. I see that you have another theme activated, please tell me when you start using the Conlectio theme so that ... jessuhren uhren How to add video to portfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 4, 2022 at 5:17pm   4 Most recent comment from Neuron:Hi, Sorry for the late reply, it's the weekend and we're working only part-time. I've just made a copy of the Side Portfolio with Elementor, so please import it and use it as an Element ... davidhm93 Remove underlining of hover textClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated December 4, 2022 at 5:15pm   13 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.Please take a look at the following article on how to solve that.- https://wordpress.org/support/topic/undefin ... lavadans_1 header layoutClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated December 1, 2022 at 11:40pm   3 Most recent comment from Neuron:Hi,Very glad to knowFeel free to ask for anything you need.Kind Regards proonta Neuron Core plugin errorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 29, 2022 at 1:04am   4 Most recent comment from Neuron:We have already accepted the refund you’ve requested through ThemeForest.Kind Regards juan installation problemClosed   Otivar - Portfolio Theme for Creatives   Updated November 27, 2022 at 1:26am   2 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free ... innersmile73 Design Question Portfolio ThumbnailsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 27, 2022 at 1:26am   2 Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS? .portfolio .o-portfolio-item {     border: 1px solid black; }Feel free to ask for anything you need.Kind Regard ... lavadans_1 slider widget in templateClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated November 27, 2022 at 1:21am   2 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.You can add it on the single portfolio items that you edit with the Elementor, not the Single Portfolio templat ... Raize Missing Styles on FontsClosed   Otivar - Portfolio Theme for Creatives   Updated November 24, 2022 at 2:35am   15 Most recent comment from Neuron:Very glad to knowFeel free to ask for anything you need.Kind Regards