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Public Tickets

Susanne Error in installation fileClosed   Floona - Minimal Photography Theme   Updated October 18, 2022 at 9:49pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lU1StjCvtx Feel free to ask for ... Hugo (ashcom) NO FOOTER, NO HEADER, NO MENUClosed   Otivar - Portfolio Theme for Creatives   Updated October 18, 2022 at 12:41pm   24 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes malhotravarun Fatal errorClosed   Amina — Beauty and Skincare Shop   Updated October 18, 2022 at 12:28pm   6 Most recent comment from Neuron:Hi,I'm seeing that you've managed to import the demo data, is there anything else you need help with?Kind Regards dell95 Templates Main Page is not showingClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 17, 2022 at 2:29pm   4 Most recent comment from Neuron:Hi,You can set the homepage by going to Dashboard > Settings > Reading > Homepage.Feel free to ask for anything you need.Kind Regards derel Plugins showing errorsClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 17, 2022 at 2:16pm   5 Most recent comment from Neuron:Hi @dell95,We've already responded to your ticket, please take a look at it.Feel free to ask for anything you need.Kind Regards John Michael mobile optimizeClosed   Mango - Portfolio for Creative   Updated October 16, 2022 at 12:04am   2 Most recent comment from Neuron:Hi John,Please take a look at the theme documentation, you'll see there the option for the responsivity.- https://neuronthemes.com/documentation/mango/#line3_1Feel free to ask for anything you ne ... Mozno neuron posts pluginClosed   Otivar - Portfolio Theme for Creatives   Updated October 15, 2022 at 11:59pm   2 Most recent comment from Neuron:Hi Mozno, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.If you add categories like logo and packaging designs and assign posts to these categories, ... boardzup Change Logo and Element on Homepage disappeared.Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 15, 2022 at 1:17pm   15 Most recent comment from Neuron:Hi,The header was not displaying because the other header templates had the same display conditions, so I've just removed the display of the other header templates and now everything is alright.I ... Paula Features bugClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 14, 2022 at 2:25pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes stage3gp Portfolio demo importClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated October 14, 2022 at 1:51pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards quinntm Not activating licenseClosed   Asteria - Creative Portfolio WordPress Theme   Updated October 14, 2022 at 1:41pm   7 Most recent comment from Neuron:Hi,I saw that you were not running the latest version of the Neuron Builder plugin, so I've just updated it and the license is activated now.- https://ibb.co/JQ9h1ZVFeel free to ask or anything ... danai critical error, cant access dashboardClosed   Otivar - Portfolio Theme for Creatives   Updated October 14, 2022 at 12:53pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lKTwptUx1K Feel free to ask fo ... romain Critical errorClosed   Minimo - Portfolio & Agency WordPress Themes   Updated October 14, 2022 at 12:51pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lKTwptUx1K Feel free to ask fo ... María José Salas Durán Neuron builderClosed   Minimo - Portfolio & Agency WordPress Themes   Updated October 14, 2022 at 12:49pm   2 Most recent comment from Neuron:Hi, I've attached the Neuron Builder plugin, can you please install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lKTwptUx1K Feel free to ask for anythin ... keyiliuu Neuronbuilder problemsClosed   Manila - Portfolio WordPress Theme   Updated October 13, 2022 at 12:42am   5 Most recent comment from Neuron:Hi,I don't know what to say about the support refund, I'll talk wit the team and get back to you.- https://docs.neuronthemes.com/article/345-is-there-a-refund-policyFeel free to ask for any ...