Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

mbphotographe Error import demo dataClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 4, 2022 at 12:05pm   2 Most recent comment from Neuron:Hi Mickaël, I am very sorry for the late reply, we were not working on the weekend. It seems like your server is blocking the request to our server (503 error). So there are two solutions. 1) Contact ... goncalomiller Post navigation orderClosed   Floona - Minimal Photography Theme   Updated July 4, 2022 at 11:26am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The first post that you see on the dashboard is the latest post that you've created, so in fact, it is the last post, and ... mosegas Media Gallery marginsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 30, 2022 at 10:01pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards djajoelling License VerificationClosed   Akko - Portfolio WordPress Theme   Updated June 30, 2022 at 9:53pm   3 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes poojap3 divider line is not visibleClosed   Otivar - Portfolio Theme for Creatives   Updated June 30, 2022 at 9:28pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards JanaRaport2 Site not loadingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 29, 2022 at 2:38pm   2 Most recent comment from Neuron:Hi, Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Version 2.2.2 Neuron Core Plugin 2.1.6 You can update the theme directly on ... jamieaplin Portfolio Page WidthClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 28, 2022 at 2:53pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes niveg License Verification problemClosed   Floona - Minimal Photography Theme   Updated June 28, 2022 at 12:41pm   8 Most recent comment from Neuron:Hi,I've just installed a fresh copy of the Neuron Builder plugin to your site, and the license is activated.Feel free to ask for anything you need.Kind Regards mosegas Media Gallery ErrorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 28, 2022 at 11:50am   5 Most recent comment from Neuron:Hi, Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Version 2.2.2 Neuron Core Plugin 2.1.6 You can update the theme directly on ... mosegas Google MapClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 28, 2022 at 11:49am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes matbonbon Special CursorClosed   Manila - Portfolio WordPress Theme   Updated June 27, 2022 at 10:18pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend.That cursor was added only on the demo of the Manila theme, and it isn't included in the theme.But if you want it, you c ... simuka Font donesn't workClosed   Merope - Photography WordPress Theme   Updated June 27, 2022 at 9:45pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just uploaded the font, please take a look at it.Feel free to ask for anything you need.Kind Regards digiflixs Some problems with AminaClosed   Amina — Beauty and Skincare Shop   Updated June 27, 2022 at 3:58pm   7 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.1) Very glad to know 2) Please take a look at it now.3) I'm seeing that you've already translated it. - https://i ... 1martiniano Placeholder ImageClosed   Merope - Photography WordPress Theme   Updated June 27, 2022 at 7:54am   8 Most recent comment from Neuron:Very glad to knowKind Regards Laurent Neuron ActivationClosed   Floona - Minimal Photography Theme   Updated June 27, 2022 at 7:16am   7 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend.The client can download any image that was added to the Proofing Gallery, even if he hasn't selected it to the "Approved ...