Public Tickets
kaye3017
BLOG PAGE ERROR (SIDE AREA)Closed
Bifrost - Simple Portfolio WordPress Theme
Updated April 18, 2022 at 12:53pm
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ...
Despi Mayes
Blog layouts not workingClosed
Amartha - Modern Elementor WooCommerce Theme
Updated April 15, 2022 at 1:13pm
9
Most recent comment from Neuron:Hi Despi,
I've added the following code at Appearance > Customize > Additional CSS, can you please take a look at your site now?
.wow {
visibility: visible !important;
opacity: 1 !import ...
l3aco
Theme brokenClosed
Amartha - Modern Elementor WooCommerce Theme
Updated April 15, 2022 at 12:47pm
8
Most recent comment from Neuron:Hi,We've already responded to your ticket.Feel free to ask for anything you need.Kind Regards
NewValley
Unable to active themeClosed
Kotona - Software and App Landing
Updated April 14, 2022 at 10:18pm
2
Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards
waranyogesh
Header navigation menu icon And Mouse hover typeClosed
Manila - Portfolio WordPress Theme
Updated April 14, 2022 at 12:42pm
19
Most recent comment from Neuron:Hi,2) Okay, I'll take a look at this and check what I can do to fix it, I'll let you know.3) Please go to the carousel settings of the Portfolio element and select the type of navigation t ...
sleepdealerband
Critical problem after All in One Import pluginClosed
Amartha - Modern Elementor WooCommerce Theme
Updated April 13, 2022 at 7:51pm
5
Most recent comment from Neuron:Hi,I've just imported the demo data on your site, can you please take a look at it?Feel free to ask for anything you need.Kind Regards
vestafresh
MenuClosed
Manila - Portfolio WordPress Theme
Updated April 13, 2022 at 7:41pm
6
Most recent comment from Neuron:Hi,I'm so sorry for the late reply.
You should add some z-index to the header template as I've done in the attached screenshot and it will be displayed on top of all sections when you scroll ...
Lisa Deboni
Nav menuClosed
Bifrost - Simple Portfolio WordPress Theme
Updated April 12, 2022 at 6:16pm
2
Most recent comment from Neuron:Hi Lisa,We're releasing the update of the Neuron Core plugin tonight, which will make the theme compatible with the latest version of Elementor, and the menu will work then.I'll let you know ...
nasirovramin
Please Help meClosed
Bifrost - Simple Portfolio WordPress Theme
Updated April 12, 2022 at 3:15pm
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ...
VehiceLab
Demo installer issuesClosed
Travelosophy — A New Point of View
Updated April 12, 2022 at 3:14pm
15
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Federico
Massive Issues during Activation and No Demo ThemeClosed
Kotona - Software and App Landing
Updated April 8, 2022 at 12:19pm
2
Most recent comment from Neuron:Hi Federico,I'm seeing that you already have activated the Neuron Builder plugin, the demo says that it's imported but something seems to have gone wrong, can I reset it and start from scr ...
bureauEer
Checkbox doesn't showClosed
Otivar - Portfolio Theme for Creatives
Updated April 8, 2022 at 11:44am
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Lisa Deboni
color backgroundClosed
Bifrost - Simple Portfolio WordPress Theme
Updated April 8, 2022 at 10:25am
10
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Thomas Erlandsen
Elementor not loadClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated May 9, 2022 at 3:09pm
6
Most recent comment from Neuron:Hi,
We're so sorry that the update took this long to be released, but we're happy to announce that now it's finally out.
So please make sure that you're running the latest Arkhitek ...
Maria
Import "Clean Shop"Closed
Otivar - Portfolio Theme for Creatives
Updated April 8, 2022 at 8:39am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes