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Public Tickets

nicolaslamy Demo ImportClosed   Otivar - Portfolio Theme for Creatives   Updated July 20, 2022 at 3:03pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes zthplanet innovations theme demo doesnt look the sameClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 20, 2022 at 11:07am   24 Most recent comment from Neuron:Hi,We've already accepted the refund.Kind Regards maxmelia8 License VerificationClosed   Amina — Beauty and Skincare Shop   Updated July 19, 2022 at 9:34pm   7 Most recent comment from Neuron:Hi,Somehow, the latest version of the Neuron Builder plugin was not included in the package that you've installed, so I've just updated it and the license is activated now.Feel free to ask f ... meteorasystems Can't activate the theme, menu not showing upClosed   Kotona - Software and App Landing   Updated July 19, 2022 at 9:22pm   6 Most recent comment from Neuron:Hi,You can send it here, you just have to click on private reply, and no one else will be able to see it.Feel free to ask for anything you need.Kind Regards Simo Portfolio items aren't displayed on home pageClosed   Proton - Minimal Portfolio Theme   Updated July 19, 2022 at 8:19pm   9 Most recent comment from Neuron:Hi,Sorry for the late reply, we were not working at the weekend.I'm sorry to say but I couldn't figure out what's really going on with that portfolio box, as it should redirect you to t ... gianni_tendina Failde import demoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 18, 2022 at 11:15am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the ... Slawomir Demo import dont workingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 18, 2022 at 11:11am   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes eslmilan Variation productClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated July 15, 2022 at 9:28pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, and currently, I'm on holiday, so please expect a delay in response. Can you please provide me with your wp-admin, I will have a quick look to see what' ... seoserviceinindia Woocommerce Plugin update not working with the themeClosed   Amina — Beauty and Skincare Shop   Updated July 15, 2022 at 9:28pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, and currently, I'm on holiday, so please expect a delay in response. Can I please log into your site and try to update the plugin, has it run to a website ... Chris Help!Closed   Torfa - Multi-Concept Agency Theme   Updated July 15, 2022 at 9:25pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, and currently, I'm on holiday, so please expect a delay in response. I've already responded to that ticket, please take a look at it.Feel free to ask ... andimartini Theme customized not working anymoreClosed   Kotona - Software and App Landing   Updated July 15, 2022 at 9:21pm   4 Most recent comment from Neuron:Hi,As we've told you, there are no theme options that can usually be found at Appearance > Customize, everything that you;ll see on the theme is editable with Elementor.You can take a look at the ... Pietro Floris Drop Menu autoclosingClosed   Floona - Minimal Photography Theme   Updated July 15, 2022 at 9:07pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, and currently, I'm on holiday, so please expect a delay in response.I've just fixed that by adding the following code at the Menu widget > Advanced tab ... River Roger Demo importer issuesClosed   Kotona - Software and App Landing   Updated July 13, 2022 at 7:58am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes inplico Not able to update Elementor plug in WordPressClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 12, 2022 at 6:01pm   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Designwhore Demo ImportClosed   Otivar - Portfolio Theme for Creatives   Updated July 11, 2022 at 11:05am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend, and currently, I'm on holiday, so please expect a delay in response. Can you please provide me with your wp-admin, I wil ...