Public Tickets
LeanSeemann
Cant activate the neuron pluginClosed
Kotona - Software and App Landing
Updated March 21, 2022 at 6:26pm
5
Most recent comment from Neuron:Hi @andimartini,
We've already responded to your ticket.
Kind Regards
Joyce
Can't Activate Neuron BuilderClosed
Otivar - Portfolio Theme for Creatives
Updated March 21, 2022 at 6:26pm
11
Most recent comment from Neuron:Hi @andimartini,
We've already responded to your ticket.
Kind Regards
pluviosejudith
License verification issueClosed
Amina — Beauty and Skincare Shop
Updated March 21, 2022 at 6:26pm
5
Most recent comment from Neuron:Hi @andimartini,
We've already responded to your ticket.
Kind Regards
Sharon
License VerificationClosed
Travelosophy — A New Point of View
Updated March 21, 2022 at 3:50pm
24
Most recent comment from Neuron:Hi @andimartini,This probably has to do with the version of the Neuron Builder plugin that you're having, so please make sure that you're running the latest version, which is v.1.0.5.1
Pleas ...
waikikiplease
Problems with license VerificationClosed
Manila - Portfolio WordPress Theme
Updated March 21, 2022 at 11:33am
10
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
parade-studio
Disable breadcrumbs on pageClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 18, 2022 at 11:23pm
6
Most recent comment from Neuron:Hi,The wp-admin is not working, can you please take a look at it?- https://ibb.co/6nhbjdHFeel free to ask for anything you need.Kind Regards
creandovoy2021
font color light when on dark mode on sliderClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 18, 2022 at 6:39pm
2
Most recent comment from Neuron:Hi,I'm seeing that you've already made the text in black, or did I miss something?- https://ibb.co/cXwQR2mFeel free to ask for anything you need.Kind Regards
l3aco
Demo ImportClosed
Amina — Beauty and Skincare Shop
Updated March 18, 2022 at 6:36pm
24
Most recent comment from Neuron:Hi,
You can check the following article on how to find the logs, I guess, the easiest way for you can be with the plugin.
- https://www.wpbeginner.com/wp-tutorials/how-to-find-and-access-wordpress-e ...
Maria
Disable Neuron BuilderClosed
Otivar - Portfolio Theme for Creatives
Updated March 18, 2022 at 11:18am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
SkinEezy
Theme ActivisionClosed
Amina — Beauty and Skincare Shop
Updated March 17, 2022 at 8:00pm
15
Most recent comment from Neuron:Hi,I'll talk with the team and tell them to accept the refund as soon as possible, sorry for this situation.Kind Regards
mr_fede
Interactive postClosed
Merope - Photography WordPress Theme
Updated March 16, 2022 at 10:38pm
8
Most recent comment from Neuron:Hi,I've just fixed it for mobile devices, please take a look at it now.- https://ibb.co/Gk6q1ZqAnd you can change the symbol by going to the Advanced tab of the element > Custom CSS, and at the c ...
parade-studio
Widgets errorClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 16, 2022 at 9:52pm
4
Most recent comment from Neuron:Hi,I'm really sorry for the late reply, somehow I've missed this ticket of yours.Please try to deactivate all plugins besides Elementor and Neuron Core and check if the issue is gone, also t ...
melodygallipeau
social iconsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 15, 2022 at 10:39pm
6
Most recent comment from Neuron:Hi,If the admin top bar doesn't appear on your site, then go to Dashboard > Templates > Header and open on the Elementor's editor the header template that you're using on your site an ...
chas68
General questions before I quit.Closed
Travelosophy — A New Point of View
Updated March 15, 2022 at 4:25pm
10
Most recent comment from Neuron:Hi,If you want to use it later, please just contact me and I'll help you immediately on setting it up.Feel free to ask for anything you need.Kind Regards
parade-studio
Mobile testimonialsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 14, 2022 at 10:14pm
4
Most recent comment from Neuron:Very glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards