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  Public Ticket #3113099
conflict with elementor
Closed

Comments

  • amine412 started the conversation

    Just update the new version of elementor and a fatal error appear on my website and cant fix it.

  • amine412 replied

    Cant find Neuron builder plugin update. The update button dont show on wordpress. my Version is 1.0.5.4

    I use KOTONA theme

  •  854
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   amine412 replied privately
  •  854
    Neuron replied

    Hi,

    Can you please give me access as administrator, so I can take a deep look at your site?

    Feel free to ask for anything you need.

    Kind Regards



  •   amine412 replied privately
  •  854
    Neuron replied

    Hi,

    I've just installed the latest version of the Neuron Builder plugin to your site, now everything is alright.

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Travelosophy Theme.

    If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards