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Public Tickets

kiran I want to import theme demo, but getting blank pageClosed   Travelosophy — A New Point of View   Updated August 18, 2022 at 9:33am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards dariomerlodesign Can'y installClosed   Minimo - Portfolio & Agency WordPress Themes   Updated August 17, 2022 at 10:58am   7 Most recent comment from Neuron:Hi,I've just tried to install the plugins, but none of them is being installed because of the following error.- https://ibb.co/pRpzDFsPlease take a look at the following article on how to fix it ... motherb contact us page footerClosed   Akko - Portfolio WordPress Theme   Updated August 15, 2022 at 9:59am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please take a look at the following article on how to set up the display conditions for templates.- https://docs.neuronthemes ... AJ neuron builder updateClosed   Floona - Minimal Photography Theme   Updated August 12, 2022 at 12:34pm   14 Most recent comment from Neuron:Hi,I've finally got access to your site.I've just updated the Elementor to the 3.7.0 version, and everything was working alright, including the shop pages, please take a look at the attache ... thomasgut15 Overlay Hamburger MenuClosed   Otivar - Portfolio Theme for Creatives   Updated August 12, 2022 at 12:06pm   2 Most recent comment from Neuron:Hi,The video tutorial you've seen is about another theme (Bifrsot Theme).The Otivar theme has a different way of creating an Overlay Menu.In the Otivar theme, you have to create it via the Popup ... ivanestupina Installation errorClosed   Nikaia - Minimal & Creative WordPress Theme   Updated August 12, 2022 at 11:49am   15 Most recent comment from Neuron:Hi,Please take a look at the following video tutorial about the header template.Video tutorial.The menu you created needs to be added also in the header template, so the above video tutorial explains ... María José Salas Durán Neuron builderClosed   Minimo - Portfolio & Agency WordPress Themes   Updated August 12, 2022 at 10:21am   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards ivanestupina refundClosed   Nikaia - Minimal & Creative WordPress Theme   Updated August 12, 2022 at 10:17am   2 Most recent comment from Neuron:Hi,Please take a look at the ticket you've created before, we've already provided you with help.Feel free to ask for anything you need.Kind Regards Bohdan Icons in the menu & <li> elementClosed   Kotona - Software and App Landing   Updated August 11, 2022 at 11:13am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes jeff varificationClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated August 10, 2022 at 11:10am   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the theme? Video tutorial. Feel free to ask for anything you need. Kind Regards Justin Pereira issues with theme in WordpressClosed   Minimo - Portfolio & Agency WordPress Themes   Updated August 10, 2022 at 11:03am   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the theme? Video tutorial. Feel free to ask for anything you need. Kind Regards David Demo import and some string problemsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 10, 2022 at 11:01am   4 Most recent comment from Neuron:Hi David,I was able to import the Bifrost theme demo data, please take a look at your site now.Feel free to ask for anything you need.Kind Regards Cristian Console errors everywhereClosed   Merope - Photography WordPress Theme   Updated August 10, 2022 at 10:56am   3 Most recent comment from Neuron:Hi, We've just released an update of the Neuron Builder plugin (version 1.0.6.0), to make it compatible with Elementor 3.7.0, please update the Neuron Builder plugin by going to Dashboard > Plugi ... anxhelaisaj Neuro plugin updateClosed   Travelosophy — A New Point of View   Updated August 9, 2022 at 12:22pm   6 Most recent comment from Neuron:Hi, We've just released an update of the Neuron Builder plugin (version 1.0.6.0), to make it compatible with Elementor 3.7.0, please update the Neuron Builder plugin by going to Dashboard > Plugi ... Petra Neuron Core plugin causes error in Elementor BuilderClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 9, 2022 at 12:01pm   2 Most recent comment from Neuron:Hi, Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin. Arkhitekton Theme Version 1.3.0 Neuron Core Plugin 1.2.9 You can update the theme dir ...