Okay

Public Tickets

cutetrader Demo Import Doesn´t WorkClosed   Minimo - Portfolio & Agency WordPress Themes   Updated September 8, 2022 at 10:56am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards memorable_design Neuron BuilderClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 7, 2022 at 12:09am   6 Most recent comment from Neuron:Hi,You shouldn't look at the Pages tab, you should check at the Blocks tab and there are all of the Neuron Library templates included.- https://neuronthemes.com/template-library/Feel free to ask ... shobinthomas Neuron Builder Plugin FailureClosed   Manila - Portfolio WordPress Theme   Updated September 7, 2022 at 12:05am   4 Most recent comment from Neuron:Hi, I've just installed the latest version of the Neuron Builder plugin on your site, and the issue is gone now. You can take a look at the Documentation of the theme, and also at the Video Tu ... Dean Fatal ErrorClosed   Otivar - Portfolio Theme for Creatives   Updated September 6, 2022 at 11:53pm   4 Most recent comment from Neuron:Hi Dean,I've just installed the latest version of the Neuron Builder plugin on your site, and the issue is gone now.You can take a look at the Documentation of the theme, and also at the Video ... María José Salas Durán Neuron builderClosed   Minimo - Portfolio & Agency WordPress Themes   Updated September 3, 2022 at 10:52pm   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards JoseGraphic Redirect URLs not workingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 2, 2022 at 9:15am   2 Most recent comment from Neuron:Hi JoseGraphic,The redirect links work alright with the theme, but it doesn't work if you're logged into your site, please try it in incognito mode or when you're logged out.Feel free t ... amine412 conflict with elementorClosed   Kotona - Software and App Landing   Updated September 2, 2022 at 9:11am   7 Most recent comment from Neuron:Hi, I've just installed the latest version of the Neuron Builder plugin to your site, now everything is alright. You can take a look at the Documentation of the theme, and also at the Video Tu ... iamwhateverist Demo is not importingClosed   Manila - Portfolio WordPress Theme   Updated September 1, 2022 at 4:53pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards JoseGraphic Elementor and Neuron builder not workingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 1, 2022 at 4:50pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Cristian Form recaptcha errorClosed   Merope - Photography WordPress Theme   Updated September 1, 2022 at 9:28am   3 Most recent comment from Neuron:Hi Cristian,Please take a look at the following articles on how to set up the Form reCAPTCHA correctly.- https://docs.neuronthemes.com/search?query=recaptchaFeel free to ask for anything you need.Kind ... amandineperie Critical error Neuron BuilderClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 31, 2022 at 9:31pm   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Jules Plugin neuron cause website crashClosed   Minimo - Portfolio & Agency WordPress Themes   Updated August 31, 2022 at 9:03am   6 Most recent comment from Neuron:Hi Jules,Have you managed to install it from the link I sent you in another ticket?Feel free to ask for anything you need.Kind Regards Kulturtaenzer Can't activate theme / Fatal error after installing neuron builderClosed   Travelosophy — A New Point of View   Updated August 31, 2022 at 8:37am   6 Most recent comment from Neuron:Hi Jules,I've added the latest version of the Neuron Builder plugin in this link, please install it.- https://we.tl/t-3XDBriYLW8Feel free to ask for anything you need.Kind Regards delgal Critical errorClosed   Otivar - Portfolio Theme for Creatives   Updated August 30, 2022 at 11:18am   4 Most recent comment from Neuron:Hi,I've just updated the Neuron Builder plugin to the latest version, and now everything is alright.Feel free to ask for anything you need.Kind Regards dlugilong Wishlist is not showingClosed   Amina — Beauty and Skincare Shop   Updated August 29, 2022 at 11:48am   32 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. This can be caused by a plugin, so can you please go and deactivate all of the plugins besides those that are required by t ...